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Electrical product recalls

If an electrical product is shown to be unsafe and likely to cause injury or damage property, it should be recalled as soon as possible.

What are electrical product recalls?

If an electrical product is shown to be unsafe and likely to cause injury or damage property, it should be recalled as soon as possible.

Unsafe products are usually recalled by the responsible supplier—the Australian legal entity who imported the product. Consumers are then able to return the product for a refund, replacement or modification, or they may be requested to dispose of it.

Find products that have been recalled

Consumers should check electrical appliances and equipment in their home that may be under a recall on the Australian Competition and Consumer Commission's website Product Safety Recall Australia.

Consumers should be aware that recalled items should not be used as they pose a risk of electric shock, fire or property damage.

Electrical contractors in Queensland should be aware of specific product recalls that may affect their business.

Prohibition Notices

The Regulator may prohibit the sale, use or installation of equipment that has been determined to be not electrically safe.

Further information

For more information about safety recall guidelines, download the Electrical Regulatory Authorities Council's Electrical Equipment safety recall guide.