Health and safety guidance and resources for businesses providing short-term accommodation or food and drinks service to visitors.
Accommodation and food services
Guides
All guides
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Minimising the Risk of Common Law Claims in the Accommodation and Food Services Industry
Webinar presentation by Tony Park & Kara Thomson of Cooper Grace Ward Lawyers, 17 September 2015
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Managing health and safety in food retail
This handbook helps franchisors develop an effective health and safety system. It helps franchisees understand how to implement this system in their workplace.
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Cutting edge knife skills for young workers
Information on safe use of knifes and blades for young workers.
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Industry hotspot: Hospitality, recreation and other services
The most common injuries to workers in the hospitality, recreation and other services industry based on accepted workers’ compensation claims.
Tools
All tools
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Cleaner (hospitality) : Return to Work Checklist and Plan
For use by medical practitioner
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Accomodation and food services industries suitable duties for RTW
Use this worksheet to discuss RTW options with your injured worker.
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Cafe and restaurant industry: Hazard identification checklist
Use the checklist below to identify potential health and safety problems in your workplace.
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Meat processing self-assessment tool
Meat processing self-assessment tool
HazardsAll hazards
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Events (short-term fuel storage)
Special events are often attended by many people and may be located in densely-populated areas so it is essential to manage risks from hazar...
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Forklifts
Find advice on forklift safety and how to meet your legal responsibilities.
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Latex allergy
While latex products like disposable latex gloves help protect workers from infection, they can cause irritant or allergic reactions in some...
Codes of practiceAll codes of practice
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Confined spaces code of practice 2021
The Confined spaces Code of Practice is an approved code of practice under section 274 of the Work Health and Safety Act 2011.
Commencement date: 1 March 2021 -
Work health and safety consultation, cooperation and coordination Code of Practice 2021 changes
Queensland has now updated the Work health and safety consultation, cooperation and coordination Code of Practice 2021 (PDF, 0.47 MB) to ref...
Commencement date: 1 March 2021 -
Hazardous manual tasks code of practice 2021
This code of practice on how to manage the risks associated with hazardous manual tasks and control the risks of workers being affected by m...
Commencement date: 1 March 2021
Alerts
All alerts
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Workplace health and safety alert
Concrete water tank catastrophic failureThe purpose of this safety alert is to highlight the risk of catastrophic failure of concrete water tanks made with steel fibre reinforced concrete (SFRC). This...
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Incident alert
Worker seriously injured by dough mixerIn November 2021, a worker suffered serious hand and arm injuries after becoming entangled in a dough mixer they were operating. Early enquiries indicate the wo...
Forms
All forms
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Chef capability checklist
Chef capability checklist to facilitate the employee's workplace rehabilitation
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Form 74 - Amendment to existing authorisation
If your workplace uses, handles or stores prohibited or restricted carcinogenic hazardous chemicals, you may be required to be authorised for those purposes.
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Form 29 - superceded by Form 17 - Review of decision
Form 29 is superceded by Form 17. Form 17 allows a business or indiviual to apply for an internal review of a decision under the Work Health and Safety Act 2011...
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Group training record
A sample form to use in recording workers' training
NewsAll news
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Work Health Safety Act set for review
The Palaszczuk Government today announced that a five-yearly review of the Work Health Safety Act will begin next week.
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Asbestos management compliance campaign
Statewide audits will start on 1 August 2022 to check businesses operating from buildings built before 1990 or those where asbestos is, or m...
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Work health and safety consultation, cooperation and coordination Code of Practice 2021 changes
The updated Work health and safety consultation, cooperation and coordination Code of Practice 2021 commences on 1 August 2022. No substanti...
EventsAll events
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Mentally healthy workplaces online workshops 2022
Designed for managers and supervisors, you’ll be equipped with foundational skills to identify, assess and manage risks to psychological hea...
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Work Well 365 Speaker Series - Understanding types of violence – David Whittingham
Join this FREE event streamed online where David Whittingham talks about understanding types of violence.
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Work Well 365 Speaker Series - Can you afford not to be using technology to manage work health and safety and injury recovery? – Greg Toner
Join this FREE event streamed online where Greg Toner talks about using technology to manage work health and safety and injury recovery.
Services
All services
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WorkCover Connect for employers
Manage your claims and policy with our free online service.
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Raise a workplace safety concern
To raise a concern about a work health and safety or electrical safety issue, please start by answering these five quick questions.
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Check insurance cover
Check to see if an employer has a current accident insurance policy.
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Renew my policy
Renew your WorkCover insurance policy online.
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Hazardous chemical notifications
Make a hazardous chemical notification to Workplace Health and Safety Queensland.
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Electrical licence holder search
You can check the status of electrical contractor licence numbers through our online Electrical Licence Search.
CampaignsAll campaigns
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Ambassadors
Queensland Safety Ambassador Shane shares the impact of his father's death and importance of staying safe at work and strong safety culture.
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Mental Health Week
Mental Health Week, celebrated annually in October, promotes the importance of mental health and wellbeing and aims to reduce the stigma ass...
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Safe Work Month 2022 and Work Well 365
Register now for events and download resources to help you keep work health, safety and return to work top of mind all year round.
VideosAll videos
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How wellness impacts safety - pain science
This interactive session will explore how new ideas and findings in pain science and fatigue can help us to better understand accidents and ...
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Safety fundamentals - Small and medium sized business workshop
Designed for small to medium sized businesses with limited experience in work health and safety, this practical session will cover the funda...
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Heat stress management - you're doing it wrong!
In this practical session, you’ll learn about evidence-based approaches to address heat stress. This session will equip you with the knowled...
Case studiesAll case studies
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Baggage handler unsuccessful in claiming negligence for requirement “repetitively” step up and down from a curb
The Plaintiff alleged that on 29 February 2016, he was required to repetitively step up and down from a standard painted curb in order to tr...
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Worker unsuccessfully appeals court's initial finding that she was not bullied at work
Robertson v State of Queensland, 7 May 2021. The Court of Appeal has dismissed a worker's appeal against the District Court of Queensland's ...
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Employers need to consider the health and safety of those at work outside of normal hours
In the recent judgement of Walker v Greenmountain Food Processing Pty Ltd [2020] QSC 329, the Supreme Court of Queensland found an employer ...
Podcasts
All podcasts
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Podcasts
A listing of podcasts available on the website. Use the in-page search or filters to help you easily find what you need.
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Providing a psychologically safe and positive workplace
Creating a psychologically safe workplace to improve health outcomes and reduce absenteeism and compensation claims.