Health and safety guidance and resources for businesses providing short-term accommodation or food and drinks service to visitors.
Accommodation and food services
Guides
All guides
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Minimising the Risk of Common Law Claims in the Accommodation and Food Services Industry
Webinar presentation by Tony Park & Kara Thomson of Cooper Grace Ward Lawyers, 17 September 2015
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Managing health and safety in food retail
This handbook helps franchisors develop an effective health and safety system. It helps franchisees understand how to implement this system in their workplace.
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Cutting edge knife skills for young workers
Information on safe use of knifes and blades for young workers.
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Industry hotspot: Hospitality, recreation and other services
The most common injuries to workers in the hospitality, recreation and other services industry based on accepted workers’ compensation claims.
Tools
All tools
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Cleaner (hospitality) : Return to Work Checklist and Plan
For use by medical practitioner
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Accomodation and food services industries suitable duties for RTW
Use this worksheet to discuss RTW options with your injured worker.
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Cafe and restaurant industry: Hazard identification checklist
Use the checklist below to identify potential health and safety problems in your workplace.
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Meat processing self-assessment tool
Meat processing self-assessment tool
HazardsAll hazards
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Managing mould
Mould in the home or workplace can be a serious health and safety risk. Learn about the hazards of mould and how to reduce the risks to keep...
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Non-potable water
Non-potable water is not suitable for drinking and can cause health problems. Learn how to manage the risks and protect yourself and others.
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Events (short-term fuel storage)
Special events are often attended by many people and may be located in densely-populated areas so it is essential to manage risks from hazar...
Codes of practiceAll codes of practice
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Confined spaces code of practice 2021
The Confined spaces Code of Practice is an approved code of practice under section 274 of the Work Health and Safety Act 2011.
Commencement date: 1 March 2021 -
Managing respirable crystalline silica dust exposure in construction and manufacturing of construction elements Code of Practice 2022
This Code provides practical guidance for persons conducting a business or undertaking on how to manage risks associated with respirable cry...
Commencement date: 1 May 2023 -
Managing the risk of psychosocial hazards at work Code of Practice 2022
The Managing the risk of psychosocial hazards at work Code of Practice 2022 is a practical guide on how to prevent harm from psychosocial ha...
Commencement date: 1 April 2023
Alerts
All alerts
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Incident alert
Serious fire and explosion injuries in three hot work incidentsIn October 2022, a worker suffered serious burns to his upper body after being engulfed by a fire at an engineering workplace. Early investigations revealed he...
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Workplace health and safety alert
Concrete water tank catastrophic failureThe purpose of this safety alert is to highlight the risk of catastrophic failure of concrete water tanks made with steel fibre reinforced concrete (SFRC). This...
Forms
All forms
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Chef capability checklist
Chef capability checklist to facilitate the employee's workplace rehabilitation
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Form 74 - Amendment to existing authorisation
If your workplace uses, handles or stores prohibited or restricted carcinogenic hazardous chemicals, you may be required to be authorised for those purposes.
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Form 29 - superceded by Form 17 - Review of decision
Form 29 is superceded by Form 17. Form 17 allows a business or indiviual to apply for an internal review of a decision under the Work Health and Safety Act 2011...
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Group training record
A sample form to use in recording workers' training
NewsAll news
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Annual review of Allied Health Services Tables of Costs for 2023-2024
WorkCover Queensland is commencing the annual review of the Allied Health Services Tables of Costs for the 2023-2024 financial year.
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New national strategy paves the way for safer and healthier work
The Queensland Government has welcomed the release of a new national 10-year work health and safety strategy, alongside new tactics to prote...
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Review into Queensland’s workers’ compensation scheme
The Queensland Government has announced an independent review of the state’s workers’ compensation scheme is underway.
EventsAll events
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Mentally healthy workplaces workshops 2023
Designed for managers and supervisors, you’ll be equipped with foundational skills to identify, assess and manage risks to psychological hea...
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Managing the risk of psychosocial hazards at work Code of Practice 2022
Managing psychosocial risks at work is just as important as managing physical risks. Psychosocial hazards can exist in every workplace, in e...
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Healthy Work Design forum
Join us for breakfast and learn how to implement good work design in your workplace. Hear from industry experts about the evidence managemen...
Services
All services
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WorkCover Connect for employers
Manage your claims and policy with our free online service.
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Check insurance cover
Check to see if an employer has a current accident insurance policy.
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Hazardous chemical notifications
Make a hazardous chemical notification to Workplace Health and Safety Queensland.
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Raise a workplace safety concern
To raise a concern about a work health and safety or electrical safety issue, please start by answering these five quick questions.
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Electrical licence holder search
You can check the status of electrical contractor licence numbers through our online Electrical Licence Search.
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Electrical contractor self-audit
This self-audit is designed to help you better understand and meet your key electrical safety obligations.
CampaignsAll campaigns
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Ambassadors
Our safety ambassadors share their stories and increase awareness of the importance of mentally healthy workplaces and work health and safet...
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Safety Advocates
Our Safety Advocates highlight the personal impacts that an injury can have on workers and their families.
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Mental Health Week
Mental Health Week, celebrated annually in October, promotes the importance of mental health and wellbeing and aims to reduce the stigma ass...
VideosAll videos
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Managing the risk of psychosocial hazards at work Code of Practice 2022
The Managing the risk of psychosocial hazards at work Code of Practice 2022 is a practical guide on how to prevent harm from psychosocial ha...
Commencement date: 1 April 2023 -
What you need to do if you have a claim for damages
In this webinar recording, host Tim Loos from WorkCover Queensland welcomes guest presenter Cameron Seymour from Mullins Lawyers, who discus...
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The safety capability tools
The safety capability project provides access to the Safety capability survey plus a suite of tools and resources that organisations can use...
Case studiesAll case studies
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Contributory negligence found against Plaintiff for left shoulder injury
Contributory negligence was found against the Plaintiff for the injuries she suffered when her left arm became caught between the mattress a...
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Employer found liable for a lumbar spine injury
The plaintiff suffered an injury to her lumbar spine while lifting a load from a low pallet to a sheft on 28 April 2019.
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Employer found liable for a shoulder aggravation injury
The plaintiff suffered a shoulder aggravation injury on 5 January 2017 when working as a chef in the kitchen of a nursing home in Townsville...
Podcasts
All podcasts
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Providing a psychologically safe and positive workplace
Creating a psychologically safe workplace to improve health outcomes and reduce absenteeism and compensation claims.
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Navigating psychosocial hazards and factors within the workplace
Tanya Orszulak from the Psychological Health Unit talked to 4BC Radio about Mental Health Week and how to navigate psychosocial hazards and factors within the w...