Health and safety guidance and resources for businesses providing short-term accommodation or food and drinks service to visitors.
Accommodation and food services
Guides
All guides
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tool
Cafe and restaurant industry: Hazard identification checklistUse the checklist below to identify potential health and safety problems in your workplace.
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tool
Meat processing self-assessment toolMeat processing self-assessment tool
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tool
Traffic and event safety checklist for safer community eventsUse this checklist to identify common traffic and pedestrian risks and how to put simple, effective controls in place as an event organiser.
Tools
All tools
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tool
Cafe and restaurant industry: Hazard identification checklistUse the checklist below to identify potential health and safety problems in your workplace.
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tool
Meat processing self-assessment toolMeat processing self-assessment tool
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tool
Traffic and event safety checklist for safer community eventsUse this checklist to identify common traffic and pedestrian risks and how to put simple, effective controls in place as an event organiser.
HazardsAll hazards
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Managing mould
Mould in the home or workplace can be a serious health and safety risk. Learn about the hazards of mould and how to reduce the risks to keep...
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Non-potable water
Non-potable water is not suitable for drinking and can cause health problems. Learn how to manage the risks and protect yourself and others.
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Events (short-term fuel storage)
Special events are often attended by many people and may be located in densely-populated areas so it is essential to manage risks from hazar...
Codes of practiceAll codes of practice
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Amusement Devices Code of Practice 2023
This code of practice provides practical guidance on how to manage health and safety risks associated with amusement devices and provides ri...
Commencement date: 1 February 2024 -
Confined spaces code of practice 2021
The Confined spaces Code of Practice is an approved code of practice under section 274 of the Work Health and Safety Act 2011.
Commencement date: 1 March 2021 -
Managing the risk of psychosocial hazards at work Code of Practice 2022
The Managing the risk of psychosocial hazards at work Code of Practice 2022 is a practical guide on how to prevent harm from psychosocial ha...
Commencement date: 1 April 2023
Alerts
All alerts
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Incident alert
Worker burnt in gas explosionIn 2025, a worker suffered significant burns following a gas-related fire at a restaurant.
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Workplace health and safety alert
Safety alert - Retaining wall collapse on construction siteThis safety alert relates to a fatal incident involving the collapse of a concrete retaining wall.
Forms
All forms
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Form 29 - superceded by Form 17 - Review of decision
Form 29 is superceded by Form 17. Form 17 allows a business or indiviual to apply for an internal review of a decision under the Work Health and Safety Act 2011...
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Group training record
A sample form to use in recording workers' training
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Suitable duties program
For employers to complete. This two-page template creates a four week return to work plan.
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Injured worker authorisation
A form whereby an injured worker authorises the communication of information between their medical provider and employer in relation to their worker's compensat...
NewsAll news
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WorkCover's My Recovery Plan now live
From 19 May, workers, employers and treatment providers will see a new rehab and return‑to‑work plan called the My Recovery Plan. The plan b...
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Allied Health Services Tables of Costs review for 2026-2027
WorkCover Queensland is commencing our annual review of the Allied Health Services Tables of Costs for the 2026-2027 financial year.
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New Rehabilitation Services Provider Panel (RSPP)
WorkCover Queensland is pleased to announce the appointment of our new Rehabilitation Services Provider Panel (RSPP).
EventsAll events
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North Queensland Work Well Conference 2026
Join safety professionals and industry leaders at the North Queensland Work Well Conference on Wednesday 15 July 2026.
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Work Well Conference Brisbane 2026
Join safety professionals and industry leaders at the Work Well Conference Brisbane on Wednesday 7 October 2026 at the Brisbane Convention a...
Services
All services
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WorkCover Connect for employers
Manage your claims and policy with our free online service.
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People and careers at the Office of Industrial Relations
Join the Queensland Government and the Office of Industrial Relations to deliver safer, healthier and fairer workplaces.
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Raise a workplace safety concern
To raise a concern about a work health and safety or electrical safety issue, please start by answering these five quick questions.
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Check insurance cover
Check to see if an employer has a current accident insurance policy.
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Send or request WorkCover information
The easiest and fastest way you can get information to or from WorkCover Queensland is using our dedicated online services.
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Industry comparative calculator
Industry comparative calculator to generate the latest statistics for your industry and across Queensland.
CampaignsAll campaigns
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Compliance campaign Cyclophosphamide
Cyclophosphamide is classified as a restricted carcinogen under Schedule 10 of the WHS Regulation and as a Category 1 carcinogen, known to c...
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Ensuring health and safety in food delivery services
Whether your business produces and delivers food or employs delivery drivers, it is essential you prioritise your workers’ health and safety...
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4,4'-Methylene bis(2-chloroaniline) [101-14-4] (MOCA) compliance campaign
Between October 2023 and August 2024, Workplace Health and Safety Queensland (WHSQ) audited businesses who were using, handling, storing or ...
VideosAll videos
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Manual handling injuries in the workplace
In this webinar recording, WorkCover Queensland Senior Lawyer, Tim Loos, welcomes guest presenters Duncan Hutchings and Elizabeth Bainbridge...
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Mental Health in the Agriculture industry webinar
As part of Queensland Mental Health Week, the Mental Health in the Agriculture industry webinar was held on 8 October 2025 to spotlight psyc...
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Unpacking the Rural plant Code of Practice: Training and skills
How to apply training and skilling requirements on farm.
Case studiesAll case studies
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Employer not liable for shoulder injury after opening door
Read the case summary on why wind-related resistance on fire doors was deemed an insignificant risk and how the court assessed quantum and p...
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Plaintiff failed to prove any breach of duty
This is an important decision for any organisation providing social work services, although particularly in residential care situations.
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Print machine operator fails to establish employer liability in hand injury claim
Nemet v Hally Labels Pty Limited [2025] QDC. The Plaintiff in this case failed to establish that the defendant had breached its duty of care...
Podcasts
All podcasts
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Providing a psychologically safe and positive workplace
Creating a psychologically safe workplace to improve health outcomes and reduce absenteeism and compensation claims.
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Navigating psychosocial hazards and factors within the workplace
Tanya Orszulak from the Psychological Health Unit talked to 4BC Radio about Mental Health Week and how to navigate psychosocial hazards and factors within the w...