Health and safety guidance and resources for businesses providing short-term accommodation or food and drinks service to visitors.
Accommodation and food services
Guides
All guides
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Minimising the Risk of Common Law Claims in the Accommodation and Food Services Industry
Webinar presentation by Tony Park & Kara Thomson of Cooper Grace Ward Lawyers, 17 September 2015
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Managing health and safety in food retail
This handbook helps franchisors develop an effective health and safety system. It helps franchisees understand how to implement this system in their workplace.
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Cutting edge knife skills for young workers
Information on safe use of knifes and blades for young workers.
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Industry hotspot: Hospitality, recreation and other services
The most common injuries to workers in the hospitality, recreation and other services industry based on accepted workers’ compensation claims.
Tools
All tools
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Cleaner (hospitality) : Return to Work Checklist and Plan
For use by medical practitioner
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Accomodation and food services industries suitable duties for RTW
Use this worksheet to discuss RTW options with your injured worker.
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Cafe and restaurant industry: Hazard identification checklist
Use the checklist below to identify potential health and safety problems in your workplace.
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Meat processing self-assessment tool
Meat processing self-assessment tool
HazardsAll hazards
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Events (short-term fuel storage)
Special events are often attended by many people and may be located in densely-populated areas so it is essential to manage risks from hazar...
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Forklifts
Find advice on forklift safety and how to meet your legal responsibilities.
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Latex allergy
While latex products like disposable latex gloves help protect workers from infection, they can cause irritant or allergic reactions in some...
Codes of practiceAll codes of practice
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Confined spaces code of practice 2021
The Confined spaces Code of Practice is an approved code of practice under section 274 of the Work Health and Safety Act 2011.
Commencement date: 1 March 2021 -
Hazardous manual tasks code of practice 2021
This code of practice on how to manage the risks associated with hazardous manual tasks and control the risks of workers being affected by m...
Commencement date: 1 March 2021 -
Children and young workers code of practice 2006
Advice on how to manage health and safety at workplaces where children and young workers are likely to be.
Commencement date: 1 July 2006
Alerts
All alerts
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Workplace health and safety alert
Concrete water tank catastrophic failureThe purpose of this safety alert is to highlight the risk of catastrophic failure of concrete water tanks made with steel fibre reinforced concrete (SFRC). This...
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Incident alert
Worker seriously injured by dough mixerIn November 2021, a worker suffered serious hand and arm injuries after becoming entangled in a dough mixer they were operating. Early enquiries indicate the wo...
Forms
All forms
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Chef capability checklist
Chef capability checklist to facilitate the employee's workplace rehabilitation
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Form 74 - Amendment to existing authorisation
If your workplace uses, handles or stores prohibited or restricted carcinogenic hazardous chemicals, you may be required to be authorised for those purposes.
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Form 29 - superceded by Form 17 - Review of decision
Form 29 is superceded by Form 17. Form 17 allows a business or indiviual to apply for an internal review of a decision under the Work Health and Safety Act 2011...
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Group training record
A sample form to use in recording workers' training
NewsAll news
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Privacy Awareness Week 2022
We are supporting Privacy Awareness Week (PAW) which runs from 2 to 8 May 2022. This year’s theme is ‘Privacy the foundation of trust’.
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Proposed legislative changes to create ‘claim-farming’ offences and terminal injury timeframes
A bill has been introduced in Queensland Parliament to amend the Workers’ Compensation & Rehabilitation Act 2003 to create new offences arou...
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WorkCover’s response for flood-affected policyholders
Many of our policyholders have been affected by severe flooding in south-eastern Queensland, and we understand that these are extraordinaril...
EventsAll events
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Mentally healthy workplaces online workshops 2022
Designed for managers and supervisors, you’ll be equipped with foundational skills to identify, assess and manage risks to psychological hea...
Services
All services
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WorkCover Connect for employers
Manage your claims and policy with our free online service.
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Raise a workplace safety concern
If you have a concern about a work health and safety or electrical safety issue at your workplace, to raise your concern, please start by answering these five q...
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Check insurance cover
Check to see if an employer has a current accident insurance policy.
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Hazardous chemical notifications
Make a hazardous chemical notification to Workplace Health and Safety Queensland.
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Electrical licence holder search
You can check the status of electrical contractor licence numbers through our online Electrical Licence Search.
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Electrical contractor self-audit
This self-audit is designed to help you better understand and meet your key electrical safety obligations.
CampaignsAll campaigns
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Ambassadors
Queensland Safety Ambassador Shane shares the impact of his father's death and importance of staying safe at work and strong safety culture.
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Safety Advocates
Our Safety Advocates highlight the personal impacts that an injury can have on workers and their families.
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Safe Work and Return to Work Awards 2022
Have you, or someone you know, shown outstanding commitment, leadership and innovation in work health and safety or return to work?
VideosAll videos
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Changing focus – Gavan's story
Changing focus follows Gavan McGuane's story. He was blinded after a workplace incident where he tripped and fell onto a beer keg.
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The changing legislative landscape of psychological health and safety with Hayley Lewis
Former Olympic gold medallist, small business owner and psychological health champion Hayley Lewis hosted a thought-provoking discussion abo...
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What employers can do to avoid workplace injuries and common law claims
Terry Killian of Hall and Wilcox and Luke Murphy of MurphySchmidt Solicitors join us for our latest webinar
Case studiesAll case studies
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Baggage handler unsuccessful in claiming negligence for requirement “repetitively” step up and down from a curb
The Plaintiff alleged that on 29 February 2016, he was required to repetitively step up and down from a standard painted curb in order to tr...
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Worker unsuccessfully appeals court's initial finding that she was not bullied at work
Robertson v State of Queensland, 7 May 2021. The Court of Appeal has dismissed a worker's appeal against the District Court of Queensland's ...
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Employers need to consider the health and safety of those at work outside of normal hours
In the recent judgement of Walker v Greenmountain Food Processing Pty Ltd [2020] QSC 329, the Supreme Court of Queensland found an employer ...
Podcasts
All podcasts
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Podcasts
A listing of podcasts available on the website. Use the in-page search or filters to help you easily find what you need.
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Providing a psychologically safe and positive workplace
Creating a psychologically safe workplace to improve health outcomes and reduce absenteeism and compensation claims.