Health and safety guidance and resources for businesses providing short-term accommodation or food and drinks service to visitors.
Accommodation and food services
CampaignsAll campaigns
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Ambassadors
Queensland Safety Ambassador Shane shares the impact of his father's death and importance of staying safe at work and strong safety culture.
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Safety Advocates
Our Safety Advocates highlight the personal impacts that an injury can have on workers and their families.
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Safe Work and Return to Work Awards 2021
Congratulations to our 2021 winners and finalists from across Queensland. This year we saw an exceptional level of innovation, leadership an...
NewsAll news
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New films urge rural Queenslanders to be safe around electricity
Five new films launched by the Queensland Government today are aimed at keeping rural communities safe from electrical dangers.
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Mushroom farm fined $130,000 for workplace incident
A family-run Ballandean mushroom farm and its director faced the Warwick Magistrates Court recently in relation to horrific injuries sustain...
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Former nurse tells how her neighbour’s life was in her hands
Be prepared - that’s the message a life-saving nurse wants you to adopt if you work on the land or in isolated areas across the state. It’s ...
EventsAll events
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The evolving role of safety leaders, Dom O’Brien
Discover how leaders not only embrace, but also set themselves up for success in a landscape that is constantly changing.
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Safe Work Month Launch
Join us online at 9am on Friday 7 October 2021 as we celebrate the start of Safe Work Month with a free online event that has something for ...
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Mental Health Forum 2021
The Mental Health Forum is an opportunity to get together and hear from industry experts as we discuss how we can promote, prevent, interven...
Alerts
All alerts
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Incident alert
High pressure water blaster used on asbestos roofIn June 2019, two people used a high-pressure water blaster on a corrugated asbestos cement roof (super six roof). As a result, asbestos contaminated dust and d...
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Incident alert
Fatal fall from height while working on air conditioning systemIn August, a man died after falling approximately 6m while working on an air conditioning system at a civic centre. It’s believed he may have fallen from a ladd...
HazardsAll hazards
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Events (short-term fuel storage)
Special events are often attended by many people and may be located in densely-populated areas so it is essential to manage risks from hazar...
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Latex allergy
While latex products like disposable latex gloves help protect workers from infection, they can cause irritant or allergic reactions in some...
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Asbestos
Whether at work or home, exposure to asbestos fibres is very dangerous. Understanding the health and safety requirements for managing and re...
Codes of practiceAll codes of practice
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Confined spaces code of practice 2021
The Confined spaces Code of Practice is an approved code of practice under section 274 of the Work Health and Safety Act 2011.
Commencement date: 1 March 2021 -
Hazardous manual tasks code of practice 2021
This code of practice on how to manage the risks associated with hazardous manual tasks and control the risks of workers being affected by m...
Commencement date: 1 March 2021 -
First aid in the workplace code of practice 2021
This Code of Practice on first aid in the workplace is an approved code of practice under section 274 of the Work Health and Safety Act 2011...
Commencement date: 1 March 2021
Services
All services
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Raise a workplace safety concern
If you have a concern about a work health and safety or electrical safety issue at your workplace, to raise your concern, please start by answering these five q...
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Check insurance cover
Check to see if an employer has a current accident insurance policy.
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Wage payments calculator
This online wage payment calculator helps work out weekly compensation rates.
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Injury Prevention and Management program
Receive free, independent and tailored advice to manage safety at your place of work.
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WorkCover Connect for employers
Manage your claims and policy with our free online service.
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Electrical licence holder search
You can check the status of electrical contractor licence numbers through our online Electrical Licence Search.
Guides
All guides
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Minimising the Risk of Common Law Claims in the Accommodation and Food Services Industry
Webinar presentation by Tony Park & Kara Thomson of Cooper Grace Ward Lawyers, 17 September 2015
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Managing health and safety in food retail
This handbook helps franchisors develop an effective health and safety system. It helps franchisees understand how to implement this system in their workplace.
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Cutting edge knife skills for young workers
Information on safe use of knifes and blades for young workers.
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Industry hotspot: Hospitality, recreation and other services
The most common injuries to workers in the hospitality, recreation and other services industry based on accepted workers’ compensation claims.
Tools
All tools
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Cleaner (hospitality) : Return to Work Checklist and Plan
For use by medical practitioner
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Accomodation and food services industries suitable duties for RTW
Use this worksheet to discuss RTW options with your injured worker.
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Cafe and restaurant industry: Hazard identification checklist
Use the checklist below to identify potential health and safety problems in your workplace.
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Checklist - planning the safe set-up and operation of elevating work platforms (EWPs)
Use this ten page checklist to plan the safe set-up and operation of elevating work platforms (EWPs). Keeping a record of the completed checklist will help to m...
VideosAll videos
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Too fast, too soon – Domenic’s story
Too fast, too soon shares Domenic Cocco's story, who was just seven when he suffered life-threatening injuries after crashing his quad bike.
Case studiesAll case studies
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Baggage handler unsuccessful in claiming negligence for requirement “repetitively” step up and down from a curb
The Plaintiff alleged that on 29 February 2016, he was required to repetitively step up and down from a standard painted curb in order to tr...
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Worker unsuccessfully appeals court's initial finding that she was not bullied at work
Robertson v State of Queensland, 7 May 2021. The Court of Appeal has dismissed a worker's appeal against the District Court of Queensland's ...
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Employers need to consider the health and safety of those at work outside of normal hours
In the recent judgement of Walker v Greenmountain Food Processing Pty Ltd [2020] QSC 329, the Supreme Court of Queensland found an employer ...
Forms
All forms
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Chef capability checklist
Chef capability checklist to facilitate the employee's workplace rehabilitation
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Form 74 - Amendment to existing authorisation
If your workplace uses, handles or stores prohibited or restricted carcinogenic hazardous chemicals, you may be required to be authorised for those purposes.
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Form 29 - superceded by Form 17 - Review of decision
Form 29 is superceded by Form 17. Form 17 allows a business or indiviual to apply for an internal review of a decision under the Work Health and Safety Act 2011...
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Suitable duties program
For employers to complete - Form 104.This two-page template creates a four week return to work plan.
Podcasts
All podcasts
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Podcasts
A listing of podcasts available on the website. Use the in-page search or filters to help you easily find what you need.
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Providing a psychologically safe and positive workplace
Creating a psychologically safe workplace to improve health outcomes and reduce absenteeism and compensation claims.