Health and safety guidance and resources for businesses that sell products to the public either from a physical store or online.
Retail trade
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guide
Work-related violence and aggression in retailWork-related violence and aggression in retail
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guide
Kerbside fuel dispensingGuidance about kerbside fuel dispensing.
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guide
Psychological injuries in the retail industry - Presentation SlidesJane Stevens, Executive Services
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guide
Example hazardous chemical manifest for a service stationExample hazardous chemical manifest for a service station.
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Sales Representative : Return to Work Checklist and Plan
For use by medical practitioner
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Grocery Retail Worker : Return to Work Checklist and Plan
For use by medical practitioner
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Service station operator's checklist
This checklist has been developed to help the operator control the risks associated with the storage and handling of fuel.
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No DIY sign - must be installed by a licensed electrician
Signage for printing - landscape, two to a page.
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Amusement Devices Code of Practice 2023
This code of practice provides practical guidance on how to manage health and safety risks associated with amusement devices and provides ri...
Commencement date: 1 February 2024 -
Managing risks in stevedoring Code of Practice 2023
The Managing risks in stevedoring Code of Practice 2018 (Stevedoring Code 2018) commenced as an approved code of practice under the Work Hea...
Commencement date: 31 March 2023 -
Managing the risk of psychosocial hazards at work Code of Practice 2022
The Managing the risk of psychosocial hazards at work Code of Practice 2022 is a practical guide on how to prevent harm from psychosocial ha...
Commencement date: 1 April 2023
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Pool chemical retailers
There is a range of hazards associated with the storing and handling pool chemicals in the retail sector.
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Flammable refrigerants
Find out about flammable refrigerants and your responsibilities for storing and handling them.
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Phosphine gas
Phosphine is used to kill insects, mice, and rats in grain and seed storage, and it occurs as a by-product of some industrial manufacturing ...
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Retail team member return to work checklist
Retail team return to work checklist and plan
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Form 23 - Amended notification of lead risk work
Lead is a highly toxic cumulative poison for which manufacturers and importers must prepare, review, amend and provide Safety Data Sheets and suppliers must pro...
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Form 74 - Amendment to existing authorisation
If your workplace uses, handles or stores prohibited or restricted carcinogenic hazardous chemicals, you may be required to be authorised for those purposes.
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Form 29 - superceded by Form 17 - Review of decision
Form 29 is superceded by Form 17. Form 17 allows a business or indiviual to apply for an internal review of a decision under the Work Health and Safety Act 2011...
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WorkCover Connect for employers
Manage your claims and policy with our free online service.
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Renew my policy
Renew your WorkCover insurance policy online.
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Check insurance cover
Check to see if an employer has a current accident insurance policy.
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Hazardous chemical notifications
Make a hazardous chemical notification to Workplace Health and Safety Queensland.
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Electrical licence holder search
You can check the status of electrical contractor licence numbers through our online Electrical Licence Search.
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Electrical contractor self-audit
This self-audit is designed to help you better understand and meet your key electrical safety obligations.
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Miles Doing What Matters: More Queensland workers set to benefit from nation-leading leave reform
Premier Steven Miles has today announced a major extension to nation leading leave reform, building on changes announced on Labour Day 2024.
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Public Health Services Table of Costs update – effective 1 July 2024
WorkCover Queensland has updated our Public Health Services Table of Costs, which was published in the Queensland Government Gazette and wil...
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Upcoming asbestos management compliance audits for Queensland businesses
Starting 1 August 2024, Workplace Health and Safety Queensland inspectors will begin auditing businesses operating from buildings constructe...
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Mentally healthy workplaces workshops 2024
Designed for managers and supervisors, you’ll be equipped with foundational skills to identify, assess and manage risks to psychological hea...
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Your guide to the changes: Work Health and Safety and Other Legislation Amendment Act 2024 – Free webinar
Whether you're an employer, worker, or a dedicated health and safety representative, register your interest for early access to an informati...
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Incident alert
Worker fatally injured by gateA worker died after a large steel sliding gate fell on him.
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Incident alert
Working remotely and isolatedIn a recent incident, a worker was found deceased after attempting to seek assistance when the vehicle he was travelling in became bogged. Early investigations...
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Ambassadors
Our safety ambassadors share their stories and increase awareness of the importance of mentally healthy workplaces and work health and safet...
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Work Well Awards 2023
More than 111 organisations and individuals entered this year’s Work Well Awards, demonstrating their dedication to making Queensland workpl...
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Safety Advocates
Our Safety Advocates highlight the personal impacts that an injury can have on workers and their families.
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Sex work - WHS overview
From 1 August 2024, work health and safety (WHS) laws will apply to all sex work businesses operating in Queensland. In consultation with in...
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Sex work - How to manage work health and safety risks
This film explains what a Persons conducting a business or undertaking (PCBU) is and the responsibility they have to ensure the safety of wo...
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Sex work – Workplace hazard prevention
This film explains how hazard prevention can take many forms including providing suitable and adequate PPE, providing furniture and equipmen...
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The home: another place of employment where workplace injuries can occur
Working from home creates an additional place of employment in which the employer must take steps to do what is reasonably practicable to en...
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Tamara's story
Tamara shared with us what motivates her to foster a supportive return to work culture and help YFS employees when they are injured.
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Keith and Thomas’s Story
Iceworld CEO Keith shares how he turned things around for both Thomas and the business in this case study.
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Providing a psychologically safe and positive workplace
Creating a psychologically safe workplace to improve health outcomes and reduce absenteeism and compensation claims.
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Navigating psychosocial hazards and factors within the workplace
Tanya Orszulak from the Psychological Health Unit talked to 4BC Radio about Mental Health Week and how to navigate psychosocial hazards and factors within the w...