Health and safety guidance and resources for businesses that sell products to the public either from a physical store or online.
Retail trade
CampaignsAll campaigns
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Farm safety calendar competition
Queensland primary school students were encouraged to draw and colour a picture to illustrate a farm safety message.
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Ambassadors
Queensland Safety Ambassador Shane shares the impact of his father's death and importance of staying safe at work and strong safety culture.
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Queensland Workers Memorial
The Queensland Workers Memorial and Honour Roll commemorates workers who died as a result of a work-related incident, disease, or illness.
NewsAll news
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Independent medical examinations (IME) panel tender now open
The independent medical examinations (IME) panel tender is now open, and can be accessed on the Queensland Government QTenders website.
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Making the surgery approval process faster and easier
As part of a review of our treating services model, we are improving our processes for approving surgeries to ensure workers get access to t...
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Independent medical examinations panel review
With the current Independent Medical Examinations (IME) panel arrangement ending on 30 June 2021, WorkCover will advertise for new IME panel...
EventsAll events
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Webinar: 2020 Personal Injury Case Law Wrap Up
Register now for our first legal webinar in 2021 where we will review key case law decisions of 2020, focusing on psychological injuries and...
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North Queensland Injury Prevention and Return to Work Conference 2021
The one-and-a-half-day conference in Townsville focuses on injury prevention, work health and safety, rehabilitation and return to work. The...
Alerts
All alerts
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Incident alert
Falls from height result in serious injuriesTwo recent incidents where workers have suffered serious injuries have highlighted the dangers of falls from height. In August 2020, a man sustained serious inj...
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Incident alert
Worker injured in side-by-side vehicle rolloverIn September 2020, a worker was seriously injured when the side-by-side vehicle he was using at an industrial workplace overturned.
HazardsAll hazards
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Mental health
Psychological health and safety is about protecting the psychological health of workers, in the same way that we protect their physical heal...
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Health and wellbeing
The work people do can positively or negatively affect their health. There are many ways that organisations can improve their work processes...
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Electricity
Electricity can kill if you give it the chance. Learn about your legal obligations and the steps you can take to stay safe when working arou...
Codes of practiceAll codes of practice
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Overview of the Hazardous Manual Tasks Regulation and Code of Practice 2011
An overview of managing hazardous manual tasks under the WHS Regulation and Hazardous Manual Tasks Code of Practice.
Commencement date: 28 August 2020 -
How to manage work health and safety risks code of practice 2011
Guidance for persons who have duties under the WHS Act and Regulations to manage risks to health and safety.
Commencement date: 1 January 2012 -
First aid in the workplace code of practice 2014
This code of practice provides guidance on how to provide adequate first aid facilities in the workplace.
Commencement date: 30 May 2014
Services
All services
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Demolition notifications
Make a demolition notification to Workplace Health and Safety Queensland.
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Pay my premium
Pay your WorkCover insurance premium online.
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Check insurance cover
Check to see if an employer has a current accident insurance policy.
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WorkCover remittance
Download a copy of your payment remittance advice.
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Wage payments calculator
This online wage payment calculator helps work out weekly compensation rates.
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WorkCover online services
Register for and access our online services portals.
Guides
All guides
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If an injury or illness occurs
The steps to take—from making sure people are safe to reporting injuries and making a claim.
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Workplace bullying. If you don’t step, in you’re supporting it.
Poster providing information on workplace bullying.
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Getting back to work
The steps involved in starting your recovery and getting you back to work.
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Return to work flowchart
Rehabilitation procedures for injured workers
Tools
All tools
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People at work
People at Work is a psychosocial risk assessment process to help identify and manage risks to the psychological health at work.
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Do Not Do It Yourself Signage
Large printable colour sign
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Safety fundamentals tool
This toolkit is for small businesses, including sole traders, and will help you understand your legal obligations and comply with the law to create a safer, hea...
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Recover at Work agreement
This document outlines the agreement between "the host" and WorkCover Queensland in relation to the Recover at Work program for "the worker"
VideosAll videos
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Jason's story
Jason’s story is a confronting look at the heartache of losing a son to a preventable workplace incident. Jason Garrels died at just 20.
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Systems thinking for health, safety and wellbeing
Systems thinking recognises the complex interrelationship of the many factors that can contribute to an injury or illness. Systems thinking ...
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Heat stress management - you're doing it wrong!
In this practical session, you’ll learn about evidence-based approaches to address heat stress. This session will equip you with the knowled...
Case studiesAll case studies
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Losing breath - The Adam Sager story
Workplace Health and Safety Queensland's latest film, losing breath tells the tragic story of Adam Sager who died from mesothelioma (an asbe...
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Bullying allegations unproven against employer
Judge Barlow found that there were two occasions where a Plaintiff might be said to have been bullied by other staff but that the Plaintiff ...
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Damages awarded to librarian for back injury.
The Plaintiff was a librarian who injured her back when upturning a book return box to retrieve a book that had slipped under the base.
Forms
All forms
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Form 29 - superceded by Form 17 - Review of decision
Form 29 is superceded by Form 17. Form 17 allows a business or indiviual to apply for an internal review of a decision under the Work Health and Safety Act 2011...
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Injured worker authorisation
A form whereby an injured worker authorises the communication of information between their medical provider and employer in relation to their worker's compensat...
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Form 23 - Notification relating to lead risk work (smart form)
For use by an employer when a worker is exposed to lead in the course of their work.
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Statutory appointments and public sector employment currently held
We request candidates for appointment to a government body to complete and sign this form.
Podcasts
All podcasts
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Workplace design for better health, safety, wellness and productivity at NOJA Power - a case study
Presented by Jay Manne and Rabiul Alam (NOJA Power).
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Strengthen your business by good work design
Presented by Professor Niki Ellis, Occupational and public health physician, NE&A Pty. Ltd.