Retail trade

Health and safety guidance and resources for businesses that sell products to the public either from a physical store or online.

Campaigns

Ambassadors

Queensland Safety Ambassador Shane shares the impact of his father's death and importance of staying safe at work and strong safety culture.

17 April 2021
Safe Work Month 2020

In October 2020 we delivered a program of virtual events, tools and resources focusing on work health and safety and return to work.

2 April 2021
Safety Advocates

Our Safety Advocates highlight the personal impacts that an injury can have on workers and their families.

12 April 2021

News

Court backs electrical regulator decision on unlicensed operator

Action taken by the Queensland Government against a rogue operator accused of performing unlicensed electrical work has been supported in co...

29 March 2021
Gold Coast jumping castle business fined $50,000 after two workers suffered serious burns

At a recent hearing in the Southport Magistrates Court, a Gold Coast jumping castle business was fined $50,000 for failing to comply with it...

19 March 2021
COVID-19 vaccines and your workplace health and safety obligations

The national rollout of COVID-19 vaccines is a timely reminder for employers to review their workplace health and safety obligations amidst ...

2 March 2021

Events

North Queensland Injury Prevention and Return to Work Conference 2021

The one-and-a-half-day conference in Townsville focuses on injury prevention, work health and safety and rehabilitation and return to work. ...

25–26 March 2021
Webinar: Vicarious liability and contributory negligence: who is at fault?

Register now for our next legal webinar with special guest presenters Ross McConaghy and Leah Mogg of Jensen McConaghy.

15 April 2021
Jason Daniels’ story – surviving an electric shock from overhead powerlines

Due to the Greater Brisbane area lockdown, we have postponed the film launch of Jason Daniels’ story – surviving an electric shock from over...

5 May 2021

Alerts

All alerts

Incident alert

Falls from height result in serious injuries
Two recent incidents where workers have suffered serious injuries have highlighted the dangers of falls from height. In August 2020, a man sustained serious inj...

26 November 2020
Incident alert

Worker injured in side-by-side vehicle rollover
In September 2020, a worker was seriously injured when the side-by-side vehicle he was using at an industrial workplace overturned.

18 November 2020

Hazards

Mental health

Psychological health and safety is about protecting the psychological health of workers, in the same way that we protect their physical heal...

14 September 2020
Electricity

Electricity can kill if you give it the chance. Learn about your legal obligations and the steps you can take to stay safe when working arou...

12 September 2019
Health and wellbeing

The work people do can positively or negatively affect their health. There are many ways that organisations can improve their work processes...

14 September 2020

Codes of practice

All codes of practice

Confined spaces code of practice 2021

The Confined spaces Code of Practice is an approved code of practice under section 274 of the Work Health and Safety Act 2011.

Commencement date: 1 March 2021

PDF 1.5 MB 23 February 2021
First aid in the workplace code of practice 2021

This Code of Practice on first aid in the workplace is an approved code of practice under section 274 of the Work Health and Safety Act 2011...

Commencement date: 1 March 2021

PDF 502.88 kB 23 February 2021
Children and young workers code of practice 2006

Advice on how to manage health and safety at workplaces where children and young workers are likely to be.

Commencement date: 1 July 2006

PDF 436.23 kB 1 July 2018

Services

All services

Demolition notifications
Make a demolition notification to Workplace Health and Safety Queensland.

16 September 2020
Pay my premium
Pay your WorkCover insurance premium online.

16 September 2020
Check insurance cover
Check to see if an employer has a current accident insurance policy.

28 August 2020
Application for renewal of accreditation as an assessor for high risk work classes
Application for renewal of accreditation as an assessor forhigh risk work classes.

PDF 169.08 kB 15 April 2021
WorkCover remittance
Download a copy of your payment remittance advice.

28 August 2020
Wage payments calculator
This online wage payment calculator helps work out weekly compensation rates.

6 October 2020

Guides

All guides

If an injury or illness occurs
The steps to take—from making sure people are safe to reporting injuries and making a claim.

6 October 2020
Sticks stones and words - they all hurt
Poster for young workers about bullying at work.

PDF 625.12 kB 28 August 2020
Getting back to work
The steps involved in starting your recovery and getting you back to work.

3 October 2020
Small business program (brochure)
Small Business Program brochure provides information about the services available to small business owners.

PDF 142.4 kB 28 August 2020

Tools

All tools

People at work
People at Work is a psychosocial risk assessment process to help identify and manage risks to the psychological health at work.

14 September 2020
Do Not Do It Yourself Signage
Large printable colour sign

PDF 122.07 kB 28 August 2020
Safety fundamentals tool
This toolkit is for small businesses, including sole traders, and will help you understand your legal obligations and comply with the law to create a safer, hea...

24 September 2020
A blank template to record your Health and Safety Reps
Use this template in your business to keep accurate recorsds of your HSRs

XLSX 11.1 kB 28 August 2020

Videos

Heat stress management - you're doing it wrong!

In this practical session, you’ll learn about evidence-based approaches to address heat stress. This session will equip you with the knowled...

13 April 2021
Systems thinking for health, safety and wellbeing

Systems thinking recognises the complex interrelationship of the many factors that can contribute to an injury or illness. Systems thinking ...

12 April 2021
Too fast, too soon – Domenic’s story

Too fast, too soon shares Domenic Cocco's story, who was just seven when he suffered life-threatening injuries after crashing his quad bike.

8 April 2021

Case studies

All case studies

Employers need to consider the health and safety of those at work outside of normal hours

In the recent judgement of Walker v Greenmountain Food Processing Pty Ltd [2020] QSC 329, the Supreme Court of Queensland found an employer ...

2 March 2021
Losing breath - The Adam Sager story

Workplace Health and Safety Queensland's latest film, losing breath tells the tragic story of Adam Sager who died from mesothelioma (an asbe...

4 February 2021
Damages awarded to librarian for back injury.

The Plaintiff was a librarian who injured her back when upturning a book return box to retrieve a book that had slipped under the base.

12 June 2020

Forms

All forms

Form 29 - superceded by Form 17 - Review of decision
Form 29 is superceded by Form 17. Form 17 allows a business or indiviual to apply for an internal review of a decision under the Work Health and Safety Act 2011...

14 September 2020
Group training record
A sample form to use in recording workers' training

DOCX 17.62 kB 28 August 2020
Form 69 - Notification of a facility exceeding 10% of schedule 15 threshold – (Smart Form)
For use by businesses who exceed the 10 per cent threshold of Hazardous chemicals or materials as identified in Schedule 15 (WHS Regulation).

14 September 2020
Injured worker authorisation
A form whereby an injured worker authorises the communication of information between their medical provider and employer in relation to their worker's compensat...

DOC 59.9 kB 28 August 2020

Podcasts

All podcasts

Workplace design for better health, safety, wellness and productivity at NOJA Power - a case study
Presented by Jay Manne and Rabiul Alam (NOJA Power).

10 December 2019
Strengthen your business by good work design
Presented by Professor Niki Ellis, Occupational and public health physician, NE&A Pty. Ltd.

10 December 2019