Health and safety guidance and resources for businesses that sell products to the public either from a physical store or online.
Retail trade
CampaignsAll campaigns
-
Ambassadors
Queensland Safety Ambassador Shane shares the impact of his father's death and importance of staying safe at work and strong safety culture.
-
Queensland Workers Memorial
The Queensland Workers Memorial and Honour Roll commemorates workers who died as a result of a work-related incident, disease, or illness.
-
Safety Advocates
Our Safety Advocates highlight the personal impacts that an injury can have on workers and their families.
NewsAll news
-
Industrial manslaughter charge laid against Gympie business owner
The independent Work Health and Safety Prosecutor, Mr Aaron Guilfoyle, has commenced an industrial manslaughter prosecution against the owne...
-
Redesigned WorkSafe.qld.gov.au website launched
The redesigned WorkSafe.qld.gov.au website launched on 8 October 2020.
-
Ardent Leisure Limited fined $3.6m over Dreamworld fatalities
After pleading guilty, Ardent Leisure Limited has been sentenced in the Southport Magistrates Court in relation to Thunder River Rapids Ride...
EventsAll events
-
Safe Work Month 2020
A full program of virtual events, tools and resources focusing on work health and safety and return to work is planned this October.
Alerts
All alerts
-
Workplace health and safety alert
Fall-arrest systems for continuous vertical ladders on tower cranesThe purpose of this safety alert is to highlight that specific fall-arrest systems are required if a continuous vertical ladder is in place for accessing the to...
-
Workplace health and safety alert
Fibreglass ladder failureThe purpose of this safety alert is to highlight the potential for degradation of fibreglass ladders that can lead to a structural failure.
HazardsAll hazards
-
Mental health
Psychological health and safety is about protecting the psychological health of workers, in the same way that we protect their physical heal...
-
Health and wellbeing
The work people do can positively or negatively affect their health. There are many ways that organisations can improve their work processes...
-
Electricity
Electricity can kill if you give it the chance. Learn about your legal obligations and the steps you can take to stay safe when working arou...
Codes of practiceAll codes of practice
-
Overview of the Hazardous Manual Tasks Regulation and Code of Practice 2011
An overview of managing hazardous manual tasks under the WHS Regulation and Hazardous Manual Tasks Code of Practice.
Commencement date: 28 August 2020 -
How to manage work health and safety risks code of practice 2011
Guidance for persons who have duties under the WHS Act and Regulations to manage risks to health and safety.
Commencement date: 1 January 2012 -
First aid in the workplace code of practice 2014
This code of practice provides guidance on how to provide adequate first aid facilities in the workplace.
Commencement date: 30 May 2014
Services
All services
-
Wage payments calculator
This online wage payment calculator helps work out weekly compensation rates.
-
Pay my premium
Pay your WorkCover insurance premium online.
-
Demolition notifications
Make a demolition notification to Workplace Health and Safety Queensland.
-
WorkCover remittance
Download a copy of your payment remittance advice.
-
Electrical licence holder search
You can check the status of electrical contractor licence numbers through our online Electrical Licence Search.
-
WorkCover online services
Register for and access our online services portals.
Guides
All guides
-
If an injury or illness occurs
The steps to take—from making sure people are safe to reporting injuries and making a claim.
-
Workplace bullying. If you don’t step, in you’re supporting it.
Poster providing information on workplace bullying.
-
Getting back to work
The steps involved in starting your recovery and getting you back to work.
-
Return to work flowchart
Rehabilitation procedures for injured workers
Tools
All tools
-
People at work
People at Work is a psychosocial risk assessment process to help identify and manage risks to the psychological health at work.
-
Do Not Do It Yourself Signage
Large printable colour sign
-
Safety fundamentals tool
This toolkit is for small businesses, including sole traders, and will help you understand your legal obligations and comply with the law to create a safer, hea...
-
A blank template to record your Health and Safety Reps
Use this template in your business to keep accurate recorsds of your HSRs
VideosAll videos
-
Safety clutter and what to do about it
This interactive session discusses how to identify safety clutter—the accumulation of safety procedures, documents, roles and activities tha...
-
Managing the greatest barrier to return to work: fear – Dr Sid O'Toole
Dr Connell shares her knowledge and experience from managing the transition of a health care agency to trauma informed care and practice.
Case studiesAll case studies
-
Bullying allegations unproven against employer
Judge Barlow found that there were two occasions where a Plaintiff might be said to have been bullied by other staff but that the Plaintiff ...
-
Losing breath - The Adam Sager story
Workplace Health and Safety Queensland's latest film, losing breath tells the tragic story of Adam Sager who died from mesothelioma (an asbe...
-
Damages awarded to librarian for back injury.
The Plaintiff was a librarian who injured her back when upturning a book return box to retrieve a book that had slipped under the base.
Forms
All forms
-
Form 29 - superceded by Form 17 - Review of decision
Form 29 is superceded by Form 17. Form 17 allows a business or indiviual to apply for an internal review of a decision under the Work Health and Safety Act 2011...
-
Form 3 - Incident notification form
Incident notification form
-
Form 23 - Notification relating to lead risk work (smart form)
For use by an employer when a worker is exposed to lead in the course of their work.
-
Injured worker authorisation
A form whereby an injured worker authorises the communication of information between their medical provider and employer in relation to their worker's compensat...
Podcasts
All podcasts
-
Workplace design for better health, safety, wellness and productivity at NOJA Power - a case study
Presented by Jay Manne and Rabiul Alam (NOJA Power).
-
Strengthen your business by good work design
Presented by Professor Niki Ellis, Occupational and public health physician, NE&A Pty. Ltd.