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Payments and support

WorkCover Queensland

There are a number of ways WorkCover can support you while you’re recovering from a work-related injury or illness.

Payments or other support can only be provided if your claim is accepted. You can receive support from the date your doctor first assessed your injury. Your doctor will give you a work capacity certificate to cover any time you need to take off work or to cover the period of time treatment is needed.

What payments can I access?

Workers’ compensation may provide payments for:

WorkCover may be able to reimburse you for costs you are required to pay relating to your medical and rehabilitation treatment.

What is not paid for?

WorkCover isn’t able to provide payments for:

  • damage to clothing or jewellery
  • damage to your car if your injury happened while travelling to or from work
  • any hospital costs that aren’t approved.

Learn more about what happens if your claim isn’t accepted or stops.

What other support is available?

WorkCover may be able to provide extra support to help get you back to work, with return to work programs such as:

If you need urgent support, there are some links in the section below you may find useful.

For injuries that occurred on or after 30 October 2019, we can assist with coordinating early psychological services like:

  • general practitioner appointments
  • counselling or psychology sessions
  • psychiatry appointments
  • medication relating to your condition
  • mediation services
  • some hospital costs.

We’ll contact you after your claim has been lodged to discuss available options. If you have any questions you can contact us on 1300 362 128.

Mental health support

Financial hardship

Victim of Crime

If you’re a victim of a violent crime, there are support services including possible financial support available. Information about available support can be found through Victim Assist Queensland.

MATES in Construction

MATES in Construction is an initiative of Building Employees Redundancy Trust (BERT) and other key parts of the Queensland construction industry. It’s based on best practice principles and expert advice relating to suicide prevention.

MATES in Construction was set up to identify workers who show early warning signs of a suicidal attempt, connect them with support and contribute to a more resilient and healthier industry.

Visit MATES in Construction for more information.