Paying your premium is simple, flexible and easy to manage.
Whether you’re taking out a new policy or renewing an existing one, you can choose the payment option that works best for you.
It’s quick and easy to pay online
You can pay your premium online if you have:
- Accident Insurance
- Workplace Personal Injury Insurance
- Household Worker Insurance
How to pay online
- Log in to WorkCover Connect
You’ll need your username and password. Forgotten your login details? You can reset them securely online. - Click ‘Pay premium’
You’ll see it in the top left once you log in. - Pay or set up a payment plan
Follow the prompts to pay or set up a monthly interest-free payment plan.
For other payment options, refer to your premium notice or see the ‘You can choose how you pay’ section below.
What’s on your premium notice
You’ll pay GST and stamp duty on your premium.
Your premium notice will include:
- your assessed premium
- GST at 10% of your assessed premium
- stamp duty at 5% of your assessed premium (inclusive of GST).
You can view a breakdown of your premium in WorkCover Connect.
More about your accident insurance premium
Paying for a new policy
You can pay your premium when you take out your policy, either online or over the phone.
You can either:
- pay in full
- take advantage of an interest-free monthly payment plan.
Renewing your existing policy
You must renew your policy between 1 July and 30 September.
You can either:
- pay in full, or
- take advantage of an interest-free monthly payment plan.
Pay by 16 September to get early payment benefits
We'll give you a 3% discount if you:
- tell us your wages by 31 August, and
- pay in full by 16 September.
This is also the last date to set up a payment plan.
30 September is the last day to pay to keep your cover and avoid penalties
If you don’t pay by 30 September, your cover will end.
If your payment is overdue:
- you may receive a late payment penalty
- your policy won’t cover you until you pay all overdue amounts (including penalties).
If a worker is injured when your premium hasn’t been paid, you could be responsible for their claim costs.
You can choose how you pay
A payment plan can help spread your costs over time.
You can set one up if your premium is more than $200.
Payment plans are
- interest free
- don’t cost extra
- can be changed at any time.
You can choose
- your preferred payment date (any date between the 5 and 25 of each month)
- your starting month (July, August, September or October for policy renewals).
To set up your payment plan, you need to
- tell us your wages by 31 August
- set up your payment plan by 16 September
- have paid last year’s premium in full and have no unpaid payment plans.
If you don’t set up your payment plan on time, you’ll have to pay your premium in full.
Set up or change your payment plan online – it’s quick and easy.
To pay by BPAY:
- Biller code: 182006
- You’ll find your reference number on your premium notice.
For help using BPAY, contact your bank or visit bpay.com.au.
To pay by direct debit:
- Account name: WorkCover Queensland
- BSB: 064 013
- Account number: 1000 8320
- Reference: your WorkCover Queensland policy number.
You can also use these details to make a cash deposit at a branch. Be sure to include your policy number as the reference so we can identify your payment.
After you’ve paid, please email your payment confirmation to premiumeft@workcoverqld.com.au.
You can pay with Visa or Mastercard:
- online through WorkCover Connect
- by speaking with one of our team
- by calling 1300 132 278 (automated service).
If paying by cheque:
- attach the payment slip from your premium notice
- mail it to:
WorkCover Queensland
GPO Box 2772
Brisbane QLD 4001
Please allow at least one week for postage and processing so we can receive and process your payment on time.