Health and safety guidance and resources for businesses that help others with financial transactions, give advice on financial assets or provide insurance products and services.
Financial and insurance services
Codes of practiceAll codes of practice
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Cash in transit code of practice 2011
This code of practice provides practical advice on how to manage risks in the cash in transit industry.
Commencement date: 5 February 2011 -
Important legislation and code of practice updates for the dive industry
The Recreational Diving, Recreational Technical Diving and Snorkelling Code of Practice supports the Act and Regulation.
Commencement date: 25 June 2025 -
Work health and safety consultation, cooperation and coordination Code of Practice 2021 changes
Queensland has now updated the Work health and safety consultation, cooperation and coordination Code of Practice 2021 (PDF, 0.47 MB) to ref...
Commencement date: 1 March 2021
Tools
All tools
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Heat stress calculator
This assessment tool can be used as a basic guide and/or training tool to help identify and manage risks of heat related illness.
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Tools
These four statistics-based tools can help you manage your business. They are time-lost claims by year and industry, the industry comparative calculator, the re...
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People at work
People at Work is a psychosocial risk assessment process to help identify and manage risks to the psychological health at work.
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Safety fundamentals tool
This toolkit is for small businesses, including sole traders, and will help you understand your legal obligations and comply with the law to create a safer, hea...
Services
All services
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WorkCover Connect for employers
Manage your claims and policy with our free online service.
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Renew my policy
Renew your WorkCover insurance policy online.
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Check insurance cover
Check to see if an employer has a current accident insurance policy.
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Hazardous chemical notifications
Make a hazardous chemical notification to Workplace Health and Safety Queensland.
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Electrical licence holder search
You can check the status of electrical contractor licence numbers through our online Electrical Licence Search.
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Electrical contractor self-audit
This self-audit is designed to help you better understand and meet your key electrical safety obligations.
CampaignsAll campaigns
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Safety Advocates
Our Safety Advocates highlight the personal impacts that an injury can have on workers and their families.
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Mental Health Week
Mental Health Week, celebrated annually in October, promotes the importance of mental health and wellbeing and aims to reduce the stigma ass...
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Supporting the mental health of workers with physical injuries
Did you know a physical injury can lead to a mental injury as well? Learn how to support the mental health of injured workers.
NewsAll news
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Time to renew your WorkCover accident insurance policy
If you have an accident insurance policy with WorkCover Queensland, which covers your business for work-related injuries to your workers, it...
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WorkCover Queensland's target premium rate holds steady for 2025–26
In good news for Queensland businesses, there will be no increase to WorkCover Queensland's target average net premium rate for the 2025–26 ...
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WorkCover premium freeze good news for Queensland
Crisafulli Government endorses WorkCover premium freeze for 2025-26.
EventsAll events
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Mentally healthy workplaces workshops 2025
Designed for managers and supervisors, you’ll be equipped with foundational skills to identify, assess and manage risks to psychological hea...
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North Queensland Work Well Conference 2025
Join us for the exciting North Queensland Work Well Conference, where industry leaders and experts will share invaluable insights and strate...
Alerts
All alerts
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Incident alert
Four workers injured in three separate falls from roofing incidentsThree recent incidents where workers have suffered serious injuries have highlighted the dangers of falls from heights.
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Incident alert
Worker fatally injured by gateA worker died after a large steel sliding gate fell on him.
HazardsAll hazards
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Hazardous dusts
All airborne dust is hazardous to health. Dust can contain a range of materials including sand, dirt, pollen, minerals, wood, micro-organism...
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Heat stress
Working in hot and/or humid environments can be uncomfortable, but more importantly lead to a heat-related illness, which can be fatal. This...
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Managing chronic disease at work
With many Queensland workers affected by chronic disease, it is important to identify and manage chronic disease risk factors at work.
Guides
All guides
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Supervisor Quick Reference Guide: Supporting workers to recover after a work injury
This quick reference guide offers essential actions and resources to help supervisors support their injured worker's through the WorkCover claim process.
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Supporting workers with mental injuries
The resources on this page have been designed to help employers better understand and manage work-related mental injuries.
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Data specifications
Data submission and validation reference guide.
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If an injury or illness occurs
The steps to take—from making sure people are safe to reporting injuries and making a claim.
VideosAll videos
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Delayed injury reporting and the impact on employer liability
In this webinar recording, WorkCover Queensland Senior Lawyer, Tim Loos, welcomes guest presenters Carl Moseling and Sam Poncini, of McInnes...
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Recent caselaw insights: Employer liability in the workplace
In this webinar recording, WorkCover Queensland Senior Lawyer, Trina Cash, along with guest presenters Ed Zappert and Andrew Hall of Crown L...
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Case study - People at Work - Holy Cross Services
In this video, Cameron, their Learning and Development Advisor, shares how the program’s tools are helping to identify training gaps, improv...
Case studiesAll case studies
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Print machine operator fails to establish employer liability in hand injury claim
Nemet v Hally Labels Pty Limited [2025] QDC. The Plaintiff in this case failed to establish that the defendant had breached its duty of care...
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Judgement ruled in favour of Plaintiff in PTSD case
The Plaintiff was a 27-year-old former aged care worker, who suffered post-traumatic stress disorder as a result of a sexual assault at work...
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The home: another place of employment where workplace injuries can occur
Working from home creates an additional place of employment in which the employer must take steps to do what is reasonably practicable to en...
Forms
All forms
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Form 29 - superceded by Form 17 - Review of decision
Form 29 is superceded by Form 17. Form 17 allows a business or indiviual to apply for an internal review of a decision under the Work Health and Safety Act 2011...
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Injured worker authorisation
A form whereby an injured worker authorises the communication of information between their medical provider and employer in relation to their worker's compensat...
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Group training record
A sample form to use in recording workers' training
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Form 3 - Incident notification form
Incident notification (Form 3). Use this form (or the online service) to notify of a serious injury, electrical incident, serious illness, fatality, or dangerou...
Podcasts
All podcasts
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Providing a psychologically safe and positive workplace
Creating a psychologically safe workplace to improve health outcomes and reduce absenteeism and compensation claims.
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Navigating psychosocial hazards and factors within the workplace
Tanya Orszulak from the Psychological Health Unit talked to 4BC Radio about Mental Health Week and how to navigate psychosocial hazards and factors within the w...