Health and safety guidance and resources for businesses that help others with financial transactions, give advice on financial assets or provide insurance products and services.
Financial and insurance services
Codes of practiceAll codes of practice
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Cash in transit code of practice 2011
This code of practice provides practical advice on how to manage risks in the cash in transit industry.
Commencement date: 5 February 2011 -
Hazardous manual tasks code of practice 2021
This code of practice on how to manage the risks associated with hazardous manual tasks and control the risks of workers being affected by m...
Commencement date: 1 March 2021 -
Children and young workers code of practice 2006
Advice on how to manage health and safety at workplaces where children and young workers are likely to be.
Commencement date: 1 July 2006
Tools
All tools
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Tools
A listing of tools available on the website. Use the in-page search or filters to help you easily find what you need.
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People at work
People at Work is a psychosocial risk assessment process to help identify and manage risks to the psychological health at work.
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Tools
These four statistics-based tools can help you manage your business. They are time-lost claims by year and industry, the industry comparative calculator, the re...
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Safety fundamentals tool
This toolkit is for small businesses, including sole traders, and will help you understand your legal obligations and comply with the law to create a safer, hea...
Services
All services
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WorkCover Connect for employers
Manage your claims and policy with our free online service.
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Raise a workplace safety concern
To raise a concern about a work health and safety or electrical safety issue, please start by answering these five quick questions.
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Check insurance cover
Check to see if an employer has a current accident insurance policy.
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Hazardous chemical notifications
Make a hazardous chemical notification to Workplace Health and Safety Queensland.
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Electrical licence holder search
You can check the status of electrical contractor licence numbers through our online Electrical Licence Search.
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Electrical contractor self-audit
This self-audit is designed to help you better understand and meet your key electrical safety obligations.
CampaignsAll campaigns
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Safe Work Month 2022 and Work Well 365
Raising community and industry awareness about the importance of work health and safety, and the benefits of mentally healthy workplaces.
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Safe Work and Return to Work Awards 2022
Nominations are now closed and judging is underway for this year’s Safe Work and Return to Work Awards. Congratulations and good luck to the...
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Safety Advocates
Our Safety Advocates highlight the personal impacts that an injury can have on workers and their families.
NewsAll news
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After ten years, WorkCover Queensland still offers one of the lowest premium rates in Australia
WorkCover Queensland's average net premium rate will move to $1.23 per $100 of wages (after discounts) for 2022-2023.
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High Court mental injury ruling reaffirms employer duty of care
A recent High Court of Australia ruling has reaffirmed an employer’s duty of care to its workers to take reasonable care to avoid mental inj...
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Get ready to renew your WorkCover accident insurance policy
If you have an accident insurance policy with WorkCover Queensland, it’s due for renewal soon.
EventsAll events
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Webinar: Contributory negligence - when is a worker partly to blame for their own injury?
Register now for our latest common law webinar, where we will discuss whether there is an expectation that workers act responsibly when it c...
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Work Well 365 Speaker Series - No Time for Health - Dr Sarah Cotton
Join this FREE event streamed online where Dr Sarah Cotton talks about new ways to support small business owners and their people around men...
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Work Well Breakfast Forum - Rockhampton
Join us in-person in Rockhampton for our popular breakfast forum! With high profile keynote presenters covering a diverse range of hot topic...
Alerts
All alerts
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Incident alert
Worker fatally crushed by skid steer loaderIn February 2019, a worker was killed while repairing a skid steer loader. Early investigations indicate the safety prop was not engaged to ensure the bucket ar...
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Workplace health and safety alert
Vehicle loading cranesVLCs can be dangerous when they are not operated in accordance with the manufacturers' instructions. The purpose of this safety alert is to alert operators of v...
HazardsAll hazards
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Hazardous dusts
All airborne dust is hazardous to health. Dust can contain a range of materials including sand, dirt, pollen, minerals, wood, micro-organism...
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Electricity
Electricity can kill if you give it the chance. Learn about your legal obligations and the steps you can take to stay safe when working arou...
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Noise
Hazardous noise can destroy the ability to hear clearly. It can also put workers at risk by affecting concentration or making it hard to hea...
Guides
All guides
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Data specifications
Data submission and validation reference guide.
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If an injury or illness occurs
The steps to take—from making sure people are safe to reporting injuries and making a claim.
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Starting a business
How to set up your business so you comply with Queensland’s health and safety laws.
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Getting back to work
The steps involved in starting your recovery and getting you back to work.
VideosAll videos
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Changing focus – Gavan's story
Changing focus follows Gavan McGuane's story. He was blinded after a workplace incident where he tripped and fell onto a beer keg.
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The changing legislative landscape of psychological health and safety with Hayley Lewis
Former Olympic gold medallist, small business owner and psychological health champion Hayley Lewis hosted a thought-provoking discussion abo...
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What employers can do to avoid workplace injuries and common law claims
Terry Killian of Hall and Wilcox and Luke Murphy of MurphySchmidt Solicitors join us for our latest webinar
Case studiesAll case studies
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Worker unsuccessfully appeals court's initial finding that she was not bullied at work
Robertson v State of Queensland, 7 May 2021. The Court of Appeal has dismissed a worker's appeal against the District Court of Queensland's ...
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Employers need to consider the health and safety of those at work outside of normal hours
In the recent judgement of Walker v Greenmountain Food Processing Pty Ltd [2020] QSC 329, the Supreme Court of Queensland found an employer ...
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Damages awarded to librarian for back injury.
The Plaintiff was a librarian who injured her back when upturning a book return box to retrieve a book that had slipped under the base.
Forms
All forms
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Form 29 - superceded by Form 17 - Review of decision
Form 29 is superceded by Form 17. Form 17 allows a business or indiviual to apply for an internal review of a decision under the Work Health and Safety Act 2011...
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Group training record
A sample form to use in recording workers' training
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Injured worker authorisation
A form whereby an injured worker authorises the communication of information between their medical provider and employer in relation to their worker's compensat...
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Suitable duties program
For employers to complete - Form 104.This two-page template creates a four week return to work plan.
Podcasts
All podcasts
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Podcasts
A listing of podcasts available on the website. Use the in-page search or filters to help you easily find what you need.
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Providing a psychologically safe and positive workplace
Creating a psychologically safe workplace to improve health outcomes and reduce absenteeism and compensation claims.