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Financial and insurance services

Health and safety guidance and resources for businesses that help others with financial transactions, give advice on financial assets or provide insurance products and services.

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Codes of practice
All codes of practice

  • Cash in transit code of practice 2011

    This code of practice provides practical advice on how to manage risks in the cash in transit industry.

    Commencement date: 5 February 2011
    PDF 780.73 kB 1 July 2018

  • Amusement Devices Code of Practice 2023

    This code of practice provides practical guidance on how to manage health and safety risks associated with amusement devices and provides ri...

    Commencement date: 1 February 2024
    1 February 2024

  • Managing risks in stevedoring Code of Practice 2023

    The Managing risks in stevedoring Code of Practice 2018 (Stevedoring Code 2018) commenced as an approved code of practice under the Work Hea...

    Commencement date: 31 March 2023
    31 March 2023
Tools
All tools
  • Tools

    These four statistics-based tools can help you manage your business. They are time-lost claims by year and industry, the industry comparative calculator, the re...

    22 August 2022
  • People at work

    People at Work is a psychosocial risk assessment process to help identify and manage risks to the psychological health at work.

    14 September 2020
  • Safety fundamentals tool

    This toolkit is for small businesses, including sole traders, and will help you understand your legal obligations and comply with the law to create a safer, hea...

    24 September 2020
  • Segregation tool for hazchem and dangerous goods
    24 September 2020
Services
All services
Campaigns
All campaigns

  • Safety Advocates

    Our Safety Advocates highlight the personal impacts that an injury can have on workers and their families.

    17 April 2024

  • Mental Health Week

    Mental Health Week, celebrated annually in October, promotes the importance of mental health and wellbeing and aims to reduce the stigma ass...

    14 December 2023

  • Safe Work Month 2023

    Safe Work Month is held nationally each year in October. But it’s not just about staying safe in October. Safer, healthier workplaces are fo...

    6 November 2023
News
All news
Events
All events

  • Mentally healthy workplaces workshops 2024

    Designed for managers and supervisors, you’ll be equipped with foundational skills to identify, assess and manage risks to psychological hea...

    5 March 2024–13 June 2024

  • Workers’ Memorial Day 2024

    Join us and the Consultative Committee for Work-Related Fatalities and Serious Incidents on Sunday 28 April 2024 for Workers' Memorial Day t...

    28 April 2024

  • North Queensland Work Well Conference 2024

    Join us in Townsville for a one-and-a-half-day event focused on promoting injury prevention, mentally healthy workplaces, new technologies i...

    29–30 May 2024
Alerts
All alerts
  • Incident alert
    Worker injured while inflating truck tyre

    In October 2023, a worker sustained head and chest injuries when an inflated truck tyre exploded. Preliminary information suggested a truck tyre exploded when t...

    6 November 2023
  • Incident alert
    Young construction worker impaled by crowbar

    In June 2023, a worker sustained serious head injuries when he was operating a stand on pallet mover. Initial investigations indicated the worker was operating...

    1 November 2023
Hazards
All hazards

  • Hazardous dusts

    All airborne dust is hazardous to health. Dust can contain a range of materials including sand, dirt, pollen, minerals, wood, micro-organism...

    27 April 2020

  • Electricity

    Electricity can kill if you give it the chance. Learn about your legal obligations and the steps you can take to stay safe when working arou...

    12 September 2019

  • Mental health

    Psychological health and safety is about protecting the psychological health of workers, in the same way that we protect their physical heal...

    14 September 2020
Guides
All guides
  • Data specifications

    Data submission and validation reference guide.

    28 August 2019
  • If an injury or illness occurs

    The steps to take—from making sure people are safe to reporting injuries and making a claim.

    24 August 2022
  • Getting back to work

    The steps involved in starting your recovery and getting you back to work.

    3 October 2020
  • Starting a business

    How to set up your business so you comply with Queensland’s health and safety laws.

    20 December 2021
Videos
All videos

  • Scott's story

    When Scott injured his thumb on a machine at work, having support from his family, WorkCover and his employer helped him get back to work an...

    10 April 2024

  • Workplace bullying and harassment claims and reasonable management action

    In this webinar recording, WorkCover Queensland Senior Lawyer, Tim Loos, welcomes guest presenters Damien van Brunschot, David McGrath and S...

    1 March 2024

  • Sandy's story

    Townsville aged care nurse Sandra's resilience, together with support from WorkCover and her employer, helped her to get back to work after ...

    16 January 2024
Case studies
All case studies
Forms
All forms
  • Form 29 - superceded by Form 17 - Review of decision

    Form 29 is superceded by Form 17. Form 17 allows a business or indiviual to apply for an internal review of a decision under the Work Health and Safety Act 2011...

    14 September 2020
  • Suitable duties program

    For employers to complete. This two-page template creates a four week return to work plan.

    DOCX 156.31 kB 15 March 2024
  • Group training record

    A sample form to use in recording workers' training

    DOCX 17.62 kB 28 August 2020
  • Injured worker authorisation

    A form whereby an injured worker authorises the communication of information between their medical provider and employer in relation to their worker's compensat...

    DOC 59.9 kB 28 August 2020
Podcasts
All podcasts