Health and safety guidance and resources for businesses providing office admin, staff hiring, cleaning, gardening or pest control services.
Administrative and support services
CampaignsAll campaigns
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Ambassadors
Our safety ambassadors share their stories and increase awareness of the importance of mentally healthy workplaces and work health and safet...
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Safety Advocates
Our Safety Advocates highlight the personal impacts that an injury can have on workers and their families.
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Mental Health Week
Mental Health Week, celebrated annually in October, promotes the importance of mental health and wellbeing and aims to reduce the stigma ass...
NewsAll news
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Employer obligations in common law claims
When faced with a common law claim as an employer, you may feel worried or overwhelmed about what’s to come. However, it is in everyone's be...
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Annual review of Allied Health Services Tables of Costs for 2023-2024
WorkCover Queensland is commencing the annual review of the Allied Health Services Tables of Costs for the 2023-2024 financial year.
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New national strategy paves the way for safer and healthier work
The Queensland Government has welcomed the release of a new national 10-year work health and safety strategy, alongside new tactics to prote...
EventsAll events
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Mentally healthy workplaces workshops 2023
Designed for managers and supervisors, you’ll be equipped with foundational skills to identify, assess and manage risks to psychological hea...
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Managing the risk of psychosocial hazards at work Code of Practice 2022
Managing psychosocial risks at work is just as important as managing physical risks. Psychosocial hazards can exist in every workplace, in e...
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Healthy Work Design forum
Join us for breakfast and learn how to implement good work design in your workplace. Hear from industry experts about the evidence managemen...
Alerts
All alerts
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Incident alert
Serious fire and explosion injuries in three hot work incidentsIn October 2022, a worker suffered serious burns to his upper body after being engulfed by a fire at an engineering workplace. Early investigations revealed he...
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Incident alert
Worker fatally crushed by skid steer loaderIn February 2019, a worker was killed while repairing a skid steer loader. Early investigations indicate the safety prop was not engaged to ensure the bucket ar...
HazardsAll hazards
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Alcohol and other drugs
Alcohol and other drugs can affect a person’s health and ability to work safely.
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Harassment including sexual harassment
Harassment includes offensive remarks or behaviour directed towards a worker or group of workers in relation to personal characteristics suc...
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Violence and aggression
Learn about your responsibilities and how to reduce work-related violence hazards.
Codes of practiceAll codes of practice
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Managing respirable crystalline silica dust exposure in construction and manufacturing of construction elements Code of Practice 2022
This Code provides practical guidance for persons conducting a business or undertaking on how to manage risks associated with respirable cry...
Commencement date: 1 May 2023 -
Managing the risk of psychosocial hazards at work Code of Practice 2022
The Managing the risk of psychosocial hazards at work Code of Practice 2022 is a practical guide on how to prevent harm from psychosocial ha...
Commencement date: 1 April 2023 -
Work health and safety consultation, cooperation and coordination Code of Practice 2021 changes
Queensland has now updated the Work health and safety consultation, cooperation and coordination Code of Practice 2021 (PDF, 0.47 MB) to ref...
Commencement date: 1 March 2021
Services
All services
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WorkCover Connect for employers
Manage your claims and policy with our free online service.
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Check insurance cover
Check to see if an employer has a current accident insurance policy.
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Hazardous chemical notifications
Make a hazardous chemical notification to Workplace Health and Safety Queensland.
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Raise a workplace safety concern
To raise a concern about a work health and safety or electrical safety issue, please start by answering these five quick questions.
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Electrical licence holder search
You can check the status of electrical contractor licence numbers through our online Electrical Licence Search.
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Electrical contractor self-audit
This self-audit is designed to help you better understand and meet your key electrical safety obligations.
Guides
All guides
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Methyl bromide health monitoring guidelines
Methyl bromide health monitoring guidelines.
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Data specifications
Data submission and validation reference guide.
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If an injury or illness occurs
The steps to take—from making sure people are safe to reporting injuries and making a claim.
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Getting back to work
The steps involved in starting your recovery and getting you back to work.
Tools
All tools
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Methyl bromide health monitoring worker form
Methyl bromide health monitoring worker form
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Tools
These four statistics-based tools can help you manage your business. They are time-lost claims by year and industry, the industry comparative calculator, the re...
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People at work
People at Work is a psychosocial risk assessment process to help identify and manage risks to the psychological health at work.
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Safety fundamentals tool
This toolkit is for small businesses, including sole traders, and will help you understand your legal obligations and comply with the law to create a safer, hea...
VideosAll videos
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Managing the risk of psychosocial hazards at work Code of Practice 2022
The Managing the risk of psychosocial hazards at work Code of Practice 2022 is a practical guide on how to prevent harm from psychosocial ha...
Commencement date: 1 April 2023 -
What you need to do if you have a claim for damages
In this webinar recording, host Tim Loos from WorkCover Queensland welcomes guest presenter Cameron Seymour from Mullins Lawyers, who discus...
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The safety capability tools
The safety capability project provides access to the Safety capability survey plus a suite of tools and resources that organisations can use...
Case studiesAll case studies
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Tamara's story
Tamara shared with us what motivates her to foster a supportive return to work culture and help YFS employees when they are injured.
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Keith and Thomas’s Story
Iceworld CEO Keith shares how he turned things around for both Thomas and the business in this case study.
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Worker unsuccessfully appeals court's initial finding that she was not bullied at work
Robertson v State of Queensland, 7 May 2021. The Court of Appeal has dismissed a worker's appeal against the District Court of Queensland's ...
Forms
All forms
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Form 29 - superceded by Form 17 - Review of decision
Form 29 is superceded by Form 17. Form 17 allows a business or indiviual to apply for an internal review of a decision under the Work Health and Safety Act 2011...
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Group training record
A sample form to use in recording workers' training
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Injured worker authorisation
A form whereby an injured worker authorises the communication of information between their medical provider and employer in relation to their worker's compensat...
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Form 31 suitable duties program
A workplace suitable duties agreement form.
Podcasts
All podcasts
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Providing a psychologically safe and positive workplace
Creating a psychologically safe workplace to improve health outcomes and reduce absenteeism and compensation claims.
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Navigating psychosocial hazards and factors within the workplace
Tanya Orszulak from the Psychological Health Unit talked to 4BC Radio about Mental Health Week and how to navigate psychosocial hazards and factors within the w...