Health and safety guidance and resources for businesses providing office admin, staff hiring, cleaning, gardening or pest control services.
Administrative and support services
CampaignsAll campaigns
-
Safety Advocates
Our Safety Advocates highlight the personal impacts that an injury can have on workers and their families.
-
Work Well Awards 2023
More than 111 organisations and individuals entered this year’s Work Well Awards, demonstrating their dedication to making Queensland workpl...
-
Ambassadors
Our safety ambassadors share their stories and increase awareness of the importance of mentally healthy workplaces and work health and safet...
NewsAll news
-
WorkCover premium freeze good news for Queensland
Crisafulli Government endorses WorkCover premium freeze for 2025-26.
-
Allied Health Services Tables of Costs review for 2025-2026
WorkCover Queensland is commencing our annual review of the Allied Health Services Tables of Costs for the 2025-2026 financial year.
-
Chris' story
When Chris experienced a mental injury due to his work, support from his employer helped him take a different career path while staying conn...
EventsAll events
-
Mentally healthy workplaces workshops 2025
Designed for managers and supervisors, you’ll be equipped with foundational skills to identify, assess and manage risks to psychological hea...
-
Workers’ Memorial Day 2025
Join us and the Consultative Committee for Work-Related Fatalities and Serious Incidents on Monday 28 April 2025 for Workers' Memorial Day t...
-
North Queensland Work Well Conference 2025
Join us for the exciting North Queensland Work Well Conference, where industry leaders and experts will share invaluable insights and strate...
Alerts
All alerts
-
Incident alert
Traffic incident involving motor vehicleIn a tragic incident, a child was fatally injured after being struck by a motor vehicle at a public event.
-
Incident alert
Worker injured after refrigerator fallIn 2024 a young worker sustained spinal injuries when struck by a refrigerator. The worker was loading a commercial refrigerator onto a trolley when the worker...
HazardsAll hazards
-
Hydrogen
Hydrogen is now preferred as a clean, renewal energy source to support the green economy and reduce carbon emissions.
-
Storms and floods
It's important for employers and workers to be prepared for the threat of a natural disaster. This page has important health and safety info...
-
Managing the risks of public swimming pools
Operators of public swimming pools have a duty to manage the risks associated with the use of the facility in order to comply with their dut...
Codes of practiceAll codes of practice
-
Work health and safety consultation, cooperation and coordination Code of Practice 2021 changes
Queensland has now updated the Work health and safety consultation, cooperation and coordination Code of Practice 2021 (PDF, 0.47 MB) to ref...
Commencement date: 1 March 2021 -
Managing the risk of psychosocial hazards at work Code of Practice 2022
The Managing the risk of psychosocial hazards at work Code of Practice 2022 is a practical guide on how to prevent harm from psychosocial ha...
Commencement date: 1 April 2023 -
Hazardous manual tasks code of practice 2021
This code of practice on how to manage the risks associated with hazardous manual tasks and control the risks of workers being affected by m...
Commencement date: 23 February 2021
Services
All services
-
WorkCover Connect for employers
Manage your claims and policy with our free online service.
-
Check insurance cover
Check to see if an employer has a current accident insurance policy.
-
Hazardous chemical notifications
Make a hazardous chemical notification to Workplace Health and Safety Queensland.
-
Send or request WorkCover information
The easiest and fastest way you can get information to or from WorkCover Queensland is using our dedicated online services.
-
Electrical licence holder search
You can check the status of electrical contractor licence numbers through our online Electrical Licence Search.
-
Electrical contractor self-audit
This self-audit is designed to help you better understand and meet your key electrical safety obligations.
Guides
All guides
-
Methyl bromide health monitoring guidelines
Methyl bromide health monitoring guidelines.
-
Supervisor Quick Reference Guide: Supporting workers to recover after a work injury
This quick reference guide offers essential actions and resources to help supervisors support their injured worker's through the WorkCover claim process.
-
Supporting workers with mental injuries
The resources on this page have been designed to help employers better understand and manage work-related mental injuries.
-
If an injury or illness occurs
The steps to take—from making sure people are safe to reporting injuries and making a claim.
Tools
All tools
-
Methyl bromide health monitoring worker form
Methyl bromide health monitoring worker form
-
Heat stress calculator
This assessment tool can be used as a basic guide and/or training tool to help identify and manage risks of heat related illness.
-
Tools
These four statistics-based tools can help you manage your business. They are time-lost claims by year and industry, the industry comparative calculator, the re...
-
People at work
People at Work is a psychosocial risk assessment process to help identify and manage risks to the psychological health at work.
VideosAll videos
-
Recent caselaw insights: Employer liability in the workplace
In this webinar recording, WorkCover Queensland Senior Lawyer, Trina Cash, along with guest presenters Ed Zappert and Andrew Hall of Crown L...
-
Case study - People at Work - Holy Cross Services
In this video, Cameron, their Learning and Development Advisor, shares how the program’s tools are helping to identify training gaps, improv...
-
Back to basics: how to do a risk assessment for psychosocial hazards at work
This session brings us back to basics regarding psychosocial hazards, providing a step-by-step walkthrough of the risk management process in...
Case studiesAll case studies
-
Judgement ruled in favour of Plaintiff in PTSD case
The Plaintiff was a 27-year-old former aged care worker, who suffered post-traumatic stress disorder as a result of a sexual assault at work...
-
The home: another place of employment where workplace injuries can occur
Working from home creates an additional place of employment in which the employer must take steps to do what is reasonably practicable to en...
-
Tamara's story
Tamara shared with us what motivates her to foster a supportive return to work culture and help YFS employees when they are injured.
Forms
All forms
-
Form 29 - superceded by Form 17 - Review of decision
Form 29 is superceded by Form 17. Form 17 allows a business or indiviual to apply for an internal review of a decision under the Work Health and Safety Act 2011...
-
Injured worker authorisation
A form whereby an injured worker authorises the communication of information between their medical provider and employer in relation to their worker's compensat...
-
Group training record
A sample form to use in recording workers' training
-
Suitable duties program
For employers to complete. This two-page template creates a four week return to work plan.
Podcasts
All podcasts
-
Providing a psychologically safe and positive workplace
Creating a psychologically safe workplace to improve health outcomes and reduce absenteeism and compensation claims.
-
Navigating psychosocial hazards and factors within the workplace
Tanya Orszulak from the Psychological Health Unit talked to 4BC Radio about Mental Health Week and how to navigate psychosocial hazards and factors within the w...