Support and information services for workers, people making a claim and employers

Services are available to provide information and assist workers, people making a workers’ compensation claim and employers.

For workers, people making a claim and employers

Access general information on the Queensland workers’ compensation scheme and rehabilitation and return to work on this website or call 1300 362 128.
Contact your insurer:
- WorkCover Queensland – insures most employers.
  OR
- Self-insurer – Self-insured employers manage their own workers’ compensation claims.

You can seek your own independent legal advice.
- The Queensland Law Society provides information on accessing legal services for workers’ compensation and has a register of lawyers.
You can find a community legal centre near you.
Legal Aid Queensland is an independent statutory authority that provides accessible legal information, advice, and representation to financially and socially disadvantaged people across the state. Call 1300 65 11 88.

The Workers’ Psychological Support Service (WPSS) is a free, independent service available to all Queensland workers who have been impacted by a work-related psychological injury as well as their families and others affected by a serious work-related injury or fatality.

An experienced social worker will provide support and guidance, including connecting clients with community services appropriate to their needs.

Call 1800 370 732, email info@wpss.org.au or visit the WPSS.
Psychological injuries – Resources to help workers, employers, carers and treating health providers navigate a work-related psychological injury claim.

Your industrial organisation –If you are a member of an industrial organisation they may be able to provide you with support or advice.

If you have been a victim of a crime, contact Victim Assist Queensland for support and visit the Charter of Victims’ Rights.

Your industrial organisation – If you are a member of an industrial organisation they may be able to provide you with support or advice.
Business Queensland provides information, support and tools for Queensland business owners and industry sectors.