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Compliance and education

WorkCover is committed to helping Queensland businesses do the right thing by their workers.

This means making sure you have the right workers’ compensation insurance and pay the right amount of premium.

We do this through employer-focused education and compliance activities like:

  • employer wage audits
  • employer site visits
  • education and awareness campaigns
  • identification of under-insured and uninsured employers.

For more information on these activities and more, explore the sections below.

Our employer compliance program is supported by data matching systems linked to state and federal government agencies.

If you’re an existing policy holder, WorkCover may use data matching to conduct a wage audit of your business. We’ll also work closely with you to analyse your business’s payroll information if needed.

This is to make sure you have the right level of cover and to help you understand your workers’ compensation obligations.

Wage audits can:

  • identify employers who’ve incorrectly declared wages
  • check whether businesses have employed PAYG workers or contractors
  • help make sure employers are accurately declaring superannuation and other benefits

If data matching shows a difference between information you’ve declared to WorkCover and other government agencies, we’ll contact you directly by email or phone to help you get back on track and fulfil your workers’ compensation obligations.

Find out what you need to do if you’re selected for a wage audit.

WorkCover regularly visits employers across varied industries, both regionally and in metropolitan areas. These visits are to help employers understand their obligations and discuss the risks around being under-insured or uninsured.

These site visits are also an opportunity to help contractors and sub-contractors clarify their working arrangements and provide education around wages and worker definitions.

WorkCover works closely with the ATO and the Office of State Revenue. We’re proactive in identifying businesses that may be employing workers without being properly insured.

WorkCover directly contact employers to help them understand their obligations, the risks of not complying and to help them get on track.

WorkCover is committed to educating new businesses on the importance of accident insurance.

We regularly take part in industry forums, trade shows and conferences and give in-person advice where needed. We also support government agencies and employer associations with education and media materials.