A work capacity certificate helps WorkCover Queensland (or a self-insurer) decide and manage workers compensation claims and can be submitted online by a medical practitioner on behalf of an injured worker.
The information you provide on the certificate tells an insurer the relevant medical information about your patient's injury. It includes:
- work capacity
- information about rehabilitation that can help with planning return to work programs and suitable duties
- time frames of when treatment and rehabilitation is likely to be complete
- a clearance certificate stating the work-related injury has resolved or that the worker has a full capacity for work.
Claim applications aren't valid without a complete and current work capacity certificate.
How to access the certificate
- Download the form (PDF, 0.2 MB)
- order a hardcopy book via phone 07 3888 2488
- download a rich-text format (RTF) (RTF, 0.25 MB) to input into medical software programs.
How to fill it out
Providing your patient with a work capacity certificate shows they have an injury that occurred at work and means they can make a claim with WorkCover (or a self-insurer).
These guidelines (PDF, 0.04 MB) and this video will help you complete the certificate. Specific advice about completing a certificate for work-related psychological injuries is also available in this video.
Certificates need to be provided at the time of consultation. Backdated certificates are only considered when:
- a certificate is issued after a consultation for the same injury, with the date and details of the prior consultation also included
- you're satisfied that, on the dates listed, the worker would've needed medical treatment and/or was incapacitated for work because of the work-related injury.
Focus on capacity
Telling an insurer what a person is able to do, rather than what they can't, helps with planning a return to work and suitable duties. This supports a timely and safe return to work.
Submitting it to WorkCover
You can submit a work capacity certificate to WorkCover on behalf of a worker (with their consent) through the online portal.
Who uses the certificate?
The certificate is used as a communication tool by all the rehabilitation and return to work team. This team includes you, the worker, insurer, employer, other allied health provider/s, doctors and other stakeholders.
Insurers use it to:
- decide and manage the workers compensation claim
- know what type of treatment and rehabilitation is needed to support recovery and return to work
- identify and align suitable duties to the worker's injuries.
Employers use it to:
- understand their employee's injury
- assist in the identification of suitable duties.
Injured workers use it to:
- understand their injury, time frames and treatment required.
Provide your feedback
Email feedback about the work capacity certificate to firstname.lastname@example.org.