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Provider Connect

Provider Connect is an online portal designed for our network of medical and allied health providers, and other providers who do business with us.

The portal lets providers to do their billing online, view invoices and remittances, check for a billing status and more.


If you've forgotten your login details, you can reset your password here or call us on 1300 362 128.

What's new in Provider Connect

Based on your feedback, we've made the portal even better, with the following:

  • Reconciliation is easy with enhanced remittance search and download features.
  • Invoice creation will now validate units, practitioners, and claim numbers upfront so you're paid faster.
  • Searching for an invoice gives you more detail so you don't have to call to see if it's been processed and paid.
  • Update your bank details without having to call us.
  • Maintain a list of your practitioners to make invoice creation easier.
  • Claim billing search now gives you more information so you know when and what you can treat without having to call.

Watch the videos below for more information. Need some extra help? Check out the FAQs.

How to create an invoice

How to search for an invoice

How to update your bank details

How to search, add or remove practitioners

How to use our claim billing search

How to search and download remittance data

We would love to hear your feedback

Here at WorkCover we are passionate about delivering great digital services. If you have feedback about Provider Connect, get in touch with your relationship manager or email