We partner with service providers to make a positive difference in people's lives.
As a service provider, you'll work with our injured workers to help them get back to work as quickly and safely as possible. We rely on your expert advice and guidance to make sure the best outcomes are reached.
Our service providers are health board registered and non-board registered providers. Explore the sections below to find which providers are approved to work with us.
Approved registered providers include:
- medical practitioners
- occupational therapists
- speech pathologists
- Chinese medicine practitioners for acupuncture only.
Non-board registered approved providers include:
- exercise physiologists
- rehabilitation counsellors
- social workers
- diversional therapists
- job placement providers
- vocational services providers.
This list may not contain all services. The Australian Health Practitioner Regulation Agency also provides a list of registered professions we recognise.
Please refer to the relevant table of costs for accreditation and service conditions.
While other providers can play a useful role in rehabilitation, we don't reimburse services provided by:
- massage therapists
- natural therapists
- pilates instructors
- personal trainers
- acupuncturists who are not Chinese medicine practitioners
- dance or music therapists.
If a service isn't covered the injured worker will be responsible for any costs.