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Recall of LG Energy Solution Australia Pty Ltd ESS Home Energy Storage System Batteries

Affected models: 3.3, 6.5, 10, 13, 7H Type-R, 10H Type-C, 10H Type-R and 10H Type-R (Secondary).

Other models: EM048063P3S2 (Standalone Gen2 1P), Gen2 1P (EM048063P3S4), EM048063P3S5 (Standalone Gen2 1P) and S/A Gen2 2P (EM048126P3S7) and EM048126P3S8 (Standalone Gen2 2P).

Other systems that may contain affected batteries include: LG branded RESU systems, SolaX Power Station, SolaX X-Cabinet, Opal Storage, Redback SH5000, Red Earth Sunrise, Red Earth Drop Bear, Eguana Evolve and VARTA Pulse Neo.

Battery models

Safety issue

Risk of Fire

There is a manufacturing defect within the battery that may lead to overheating and fire. Incidents have occurred and caused fire damage to properties.

Action required

You should take urgent action due to the serious fire risk associated with these batteries.

  1. If you have an LG battery (or another brand with LG battery inside), switch it off now and leave switched off until you have identified if it’s under recall (via serial number).
  2. Visit LG Energy Solution to find out if your battery is affected by the recall.
  3. If you need help identifying affected batteries, call LG Energy Solution on 1300 677 273 or email
  4. If it is under recall (or you can’t tell), leave it switched off until LG have verified it is fixed or unaffected.

More information