Skip to content
Menu

Change your licence details, replacement or additional cards

On this page:

Change your address or contact details online

You can use the online  Change electrical contact details application to change the contact details on your Queensland electrical work or contractor licence.

Details you can change online are:

  • residential or postal address
  • phone and fax numbers
  • email address.

You must complete separate forms for each licence you wish to update.

Please note that changing details on your electrical contractor licence will not automatically update your electrical work licence or vice versa.

For security purposes, and to protect your privacy, you will need your customer reference number. This number is printed on the top left-hand corner of the letter sent to you when your licence was issued or renewed.

Phone 1300 632 993 if you need help to change your details online.

Apply for replacement or additional cards

If your original card has been lost, damaged or destroyed you need to:

The fee is payable by credit card, cheque or money order made out to The Electrical Safety Office.

Contractors must indicate how many cards are needed in section two, then complete section six of the form.

The fee for additional cards is payable for each additional card requested.

Change your licence details

To change details for an electrical work licence you need to submit a Form 15 - Change of details or replacement card for an electrical work licence (PDF, 0.13 MB).

To change details for an electrical contractor licence you need to submit a Form 22 - Change of details/replacement licence/additional card (PDF, 0.12 MB).

If the change of details affects the information printed on your card, you will receive a new card.

Change the legal name on your electrical contractor licence

If you have changed the name of your company but the ACN remains the same, write the new company name in the space provided. You must also provide:

  • a certificate of registration, issued by the Australian Securities and Investments Commission as evidence the company name has changed and the ACN remains the same; and
  • an updated certificate of currency or other approved evidence of insurance.

Change your legal entity or ACN on your electrical contractor licence

You cannot use the Form 22 to notify a change of legal entity or a change of ACN. You must apply for a new contractor licence by submitting Form 18 – Application for a Queensland electrical contractor licence (PDF, 0.21 MB).

Change your business/trading name on your electrical contractor licence

To change your business/trading name with a Form 22 you must provide a certificate of registration issued by the Australian Securities and Investments Commission for each new business/trading name you add to your licence.

Change your name on your electrical work licence

If the name details on your electrical work licence have changed, write the new details in the space provided on Form 15. You must provide evidence of the changes such as a change of name or marriage certificate from the Registry of Births, Deaths and Marriages.

Copies of documentation in support of your application must be certified by a Justice of the Peace or a Commissioner of Declarations

The replacement fee is payable by credit card or by cheque or money order made out to The Electrical Safety Office.

Change address/contact details

Tick the box to change your address or contact details and then complete relevant sections of Form 15 for workers and Form 22 for contractors.

You do not need to send in evidence of this change.

There is no fee attached to this option.

Restricted electrical work licence changes

If you hold a restricted electrical work licence and have gained new competencies, they cannot be endorsed as an add-on to your licence. You will need to complete a new Form 21 - Application for a restricted electrical work licence/permit (other than apprentice) (PDF, 0.14 MB).

Related links