Renew or reinstate your electrical contractor licence
You can renew your current electrical contractor licence within two months of the expiry date.
You can also reinstate an expired electrical contractor licence within 12 months of it having expired.
PLEASE NOTE: Your reinstated licence will be issued with an expiry date twelve months from the original expiry date.
You cannot renew or reinstate your electrical contractor licence if:
- it has been expired for more than one year
- you have changed the legal entity structure of your business (e.g. changed from a sole trader to a company)
- your ACN has changed because you've established a new company
- your contractor licence was cancelled.
If any of the above apply, you need to apply for a new electrical contractor licence. You will be issued a new licence number.
Authorised person/s have the authority to make changes and renew your contractor licence. When your authorised person accesses the portal for the first time, they will need to link their Digital ID with the electrical licence to which they are associated (i.e. electrical work or contractor licence).
To access the ESO Electrical Licensing Portal you will need to verify your identity using a Digital ID. The email address registered with Digital ID will need to be the same email associated with your electrical work licence record. If you would like to update your email address on your licence record, please contact Electrical Licensing on 1300 632 993. The use of a Digital ID is voluntary. Please contact us on 1300 632 993 to make an alternative arrangement.
Before you begin
Before you begin the renewal process you need to ensure you have completed:
- your insurance policy is current and meets the requirements of s.51 of the Electrical Safety Regulation 2013
- your qualified technical person (QTP) and qualified business person (QBP) are still eligible to be nominated for the licence (e.g. Are they still employed by the business?). To update your QTP and QBP details visit Update your contractor licence details
- your QTP's electrical work licence is current
- that any ASIC company or business registrations are current.
Licence renewal instructions
To renew your licence as an authorised person, please ensure the following:
- Your myID App
is linked to the email address currently associated with your licence or if you are not a licenced electrical worker the details we have for you on file. - As a minimum, you’ll require a ‘standard strength’ when setting up the myID app. To achieve this, you will need to provide two forms of Australian identification (e.g. Driver’s licence, Medicare card, or Australian passport) to verify your identity.
Important: Only authorised persons can log in and renew an electrical contractor licence.
Steps to link your licence:
- Log into the portal
Go to the portal home page and click or tap Proceed at the bottom. - Verify your identity
Follow the prompts, enter your email address, receive a verification code, and enter it into your myID app. Note: It is recommended to use a computer, laptop or tablet for the renewal process and keep your mobile phone available to access the myID app. You will receive a four-digit verification code on the device you are using for the renewal process. Enter this code in the myID app on your mobile phone. - Consent to share information
Continue following the prompts on your computer, laptop or tablet to provide consent and confirm your details. When asked, select “I am an existing work licence holder OR associated with an existing contractor licence.” - Enter Your licence number
Enter your worker licence or your current or expired contractor licence number.
If a match is found, click or tap Send email and you’ll receive an email to your registered address.- If no match is found: Ensure the email in your myID App matches the one on file for you. If the issue persists, please contact us on 1300 632 993.
- Ensure you are a listed “AP” on the contractor licence.
- Enter the authorisation code
Check your email for the authorisation code and enter it into the field (a copy and paste option is available). Click or tap Link existing licence. Confirm your details and follow the prompts. - Update your contact details if required
- Renew/reinstate your licence
Under My licences, click or tap the contractor licence number to open the Licence details page. - Renew your licence
Click or tap the "Renew/reinstate" button located at the top right of the page. Follow the prompts to complete the renewal process.
You will be required to pay an application fee. You can pay your application fee using your debit or credit card via BPoint.
Once completed, refresh the page and your licence should be successfully renewed.