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Category seven – Best demonstrated leadership in work health and safety

Category twelve - Best response to the COVID-19 pandemic in work health and safety

Seqwater supply safe, sustainable and secure drinking water to the entire South East Queensland community. It was essential their operations continue during the COVID-19 pandemic, so the protection of their workforce was necessary. Seqwater reviewed their health and safety systems and established a COVID-19 steering committee which reviewed professionals’ recommendations about the pandemic and provided direction through:

  • Pandemic Response Plan
  • management of COVID-19 in the workplace guideline
  • online reporting form of COVID-19 positive cases/close contacts
  • leaders’ checklist for consistent messaging
  • COVID-19 FAQ page on Seqwater’s Waternet
  • HR and leave guidelines page on Seqwater’s Waternet
  • revised contractor/visitor health declaration form
  • QR check in codes at all sites
  • vehicle cleaning and occupancy guidelines
  • COVID-safe floor plans and room restrictions
  • removal of non-essential personnel from operational sites, to limit the spread of the virus.

Seqwater used a holistic approach to foster an environment where workers felt empowered and supported to take care of themselves and others.

Positive impacts following the strategies that Seqwater implemented during COVID-19 included:

  • departmental collaboration
  • hybrid work model
  • increased focus on mental health
  • culture of staying at home if unwell
  • other health strategies following the value of personal care highlighted during the pandemic (e.g. flu vaccinations, skin checks, mental health first aid)
  • external stakeholder collaboration.
Category 7 & 12 - Seqwater