At WorkCover Queensland, we have an incredible culture driven by employee engagement and talented individuals working together as one team to truly make a difference.
We're in a unique position where we've mastered the art of successfully balancing government and corporate agendas to achieve some pretty amazing things, and this is just the beginning.
Our values of excellence, integrity, responsiveness and respect underpin everything we do and are pivotal to achieving our goal of becoming Australia's leading provider of workers' compensation solutions.
Make a real difference
A role with WorkCover Queensland is more than just a job, it's an opportunity to develop your career and make a real difference, no matter what part of the business you work in. You'll get the tools you need to do a great job and be surrounded by passionate, inspiring people to help you do it.
It's never about a single person, a single team or a single project here at WorkCover – we work together as One Team to build a better business.
When you love your work and the people you work with, amazing things can happen. Don't just take our word for it though—see what our people are saying about their experience within different parts of the business at WorkCover.
When an injury or illness happens at work, we support Queenslanders through the process. We guide our customers through making a claim, gather information to help us make timely claim decisions, and collaborate with workers, employers, and medical and allied health providers to achieve early and sustainable recovery, rehabilitation and return to work outcomes. We take a person-centred, holistic approach to provide tailored care and support. Our people are passionate about helping others, while balancing the needs of our customers and delivering a quality customer experience.
Potential job titles: Customer Manager, Claims Representative, Customer Advisor.
Our Strategy and Finance group uses insights and understanding to continuously improve our customers’ experience and the services we provide. We turn data into insights, risk into opportunity, and problem-solve to bring strategic projects to reality. We provide advice and partner across the business to look for ways to meet both our business and customer needs. If you like finding solutions to real-world problems, getting deep in the detail but also thinking big, we’d love to hear from you.
Potential job titles: Finance Officer, Project Manager, Data and Insights Analyst, Data Scientist, Business Analyst, Compliance Auditor, Accountant.
We work as a strategic partner across WorkCover, supporting our people to be their best at work so our organisation can thrive and make a real difference to Queenslanders. Through our work, we foster a purpose-driven culture dedicated to the customer and the most efficient ways of working, support our people to continuously learn and improve, help them develop their careers and achieve their potential, and make sure WorkCover is a safe and inclusive environment.
Potential job titles: Talent Advisor, People Experience Advisor, Organisational Development Advisor, Wellbeing Specialist, People Experience Business Partner, Workforce Specialist, Learning & Development Specialist.
Digital technology underpins what we do at WorkCover, and we provide the apps, tools and online services that support our people and customers. Joining us is your opportunity to be at the centre of a digital transformation that is re-energising both our business and the way our customers interact with us. From cyber security to experience design, data lakes and app development, you’ll find both opportunities to specialise and find your niche, and to grow and develop transferable skills.
Potential job titles: Cyber Security Consultant, Data Engineer, IT Support Specialist, Software Engineering Lead, Cloud Architect, Business Analyst, Business Relationship Manager.
We work within a unique legislative framework to provide high-quality legal advice and support across the business. You’ll be exposed to diverse and fascinating areas, from common law to insurance premiums, large scale business contracts and corporate legal matters. Help to ensure Queensland’s workers’ compensation scheme is fair, just and operates with integrity, while making a positive difference. If you are curious, details focused and thrive when working collaboratively, WorkCover could be the next step in your legal career.
Potential job titles: Lawyer, Senior Lawyer, Information Release Administrator
We establish and foster positive relationships with our customers and those who support them. Communication, engagement and trust are key to partnering with those we work with – having a deep understanding of the objectives of all involved allows us to achieve mutually beneficial outcomes. We look for people who want to support and partner with others, while delivering valued and quality customer and stakeholder experiences to build their career.
Potential job titles: Customer Manager, Customer Support Representative, Business Support Administrator, Senior Account Manager, Communications Advisor.
Why work with us?
A great place to work
We develop and support our people to passionately deliver the best workers compensation outcomes in Australia.
- Industry competitive salaries
- Flexible working arrangements
- Leaders invested in your performance, growth and development
- An inclusive and expansive wellbeing program
- A generous superannuation scheme, including co-contribution
- Study assistance, with applications for both financial and leave assistance
- Flexible work options such as additional leave time accruals, part-time arrangements, half pay annual leave and purchased leave
- An office in the heart of Brisbane CBD, close to great shopping, delicious eateries, public transport and everything the city has to offer
- Technology-driven practices, including a paperless office and company-wide use of internal collaboration tools
- Open offices with break-out areas and outdoor lunch spots
- Salary sacrifice options (car and laptop)
- Diversity, inclusion and belonging program