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Office of Industrial Relations
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The decision-making functions of WorkCover Queensland in relation to claim applications are set out in chapters three, four and five of the Workers' Compensation and Rehabilitation Act 2003. Decision-making powers in relation to insurance products are outlined in chapter two of the Workers' Compensation and Rehabilitation Act 2003.
The decision-making function that WorkCover Queensland is most often called on to exercise involves the determination of whether an applicant for compensation has a legal right under workers' compensation legislation to be provided with such compensation, and the extent of liability for such compensation. Additionally, WorkCover Queensland is called on to exercise its decision-making powers in relation to premium setting for applicants for policies of accident insurance.
Decisions of this nature affect applicants for compensation and their employers. A person affected by a decision subject to review may apply to the Workers' Compensation Regulator.