Our Executive Management team includes the CEO, Bruce Watson and our Chief Officers who are each responsible for key areas of the business. This team reports to the Board and drives our people towards the vision and goals of the organisation, bound by our corporate values of excellence, integrity, responsiveness and respect.
Bruce Watson MOL, Dip Fin Services, FAICD, FASFA
Commencing as WorkCover Queensland CEO on 1 January 2017, Bruce was previously CEO of Mine Wealth and Wellbeing Super Fund for 11 years and was awarded “Executive of the Year” in 2010 by the Fund Executive Association for his contributions to business and industry. Bruce is a highly experienced and proven CEO, recognised by industry for delivering sustainable financial performance and customer service excellence in the financial services sector. Bruce is committed to achieving WorkCover's vision of being Australia's leading workers' compensation insurer by driving the delivery of technologically advanced claims management platforms and outstanding customer experience.
Christina Carras BComm, ACA, SIA (Aff), AGIA, GAICD
Christina leads the Customer Group to ensure the end-to-end claims management process meets WorkCover's corporate goals and balances the interests of both Queensland employers and injured workers. Christina oversees the claims, premium and relationship management of our industry-aligned customer service model. She plays an integral role in delivery of innovative changes that benefit both our employers and injured workers, while at the same time engaging with our people to deliver the best outcomes.
David Heley BAdmin, FCPA, DFP, AGIA, GAICD
David has more than 20 years' experience in the finance and insurance sector. As Chief People and Finance Officer, David's focus is on ensuring a strong financial position and a committed, capable and diverse workforce both now and into the future. His group provides people and financial strategies to secure WorkCover as Australia's best workers' compensation insurer. These strategies are underpinned by learning and development, IR and ER, reporting and analysis, taxation, treasury, governance, risk, compliance, and audit functions that support the business.
Janine Reid BLaws, MBA, GIA (Cert), GAICD
Janine has worked in personal injuries for over 20 years. Her knowledge and experience in personal injuries support her ability to manage our common law strategy and legal panel. She is also responsible for providing legal advice to the business and the WorkCover Board and engaging with external stakeholders. Janine is also the company secretary.
Claudia Lajeunesse MA (Honours), MOrgLdrship, FinTech SBS
Claudia has extensive experience leading digital teams in Australia and Europe, with a strong focus on transforming organisations and creating exceptional digital experiences for customers. Claudia leads the Digital and Technology Group at WorkCover Queensland, aiming to create a seamless collaboration that drives a culture of connection through tools that support and produce great work. She will also oversee the development and delivery of our Digital Transformation Portfolio through a multi-year program of work, targeting core renewal and digital identity.