Workplace mental injury: myths and facts

Mental health is just as important as physical health at work.

But there’s a lot of confusion around work-related mental injury claims, so let’s set the record straight.

We’ll unpack five common myths and give you the facts.

The first myth is that mental illness is a sign of weakness, and workers just need to be more resilient.

The fact is being resilient is not a guaranteed shield against mental health challenges.

A workplace mental injury can affect anyone.

Seeking help and being open about struggles with mental health are signs of strength, not weakness.

You can help create a workplace culture where people feel comfortable to talk about mental health.

Myth two: if someone doesn’t appear sick or stressed, they can’t have a mental injury.

Fact: mental distress isn’t always visible, or clear.

You can watch out for subtle shifts in behaviour, and if you notice any changes, gently ask if they're okay.

If someone’s not coping, ask how you can support them, and connect them to professional help if they need it.

Our website has links to services that can help.

Myth number three is that it’s not safe for a worker to return to work after a mental injury, and they’ll never fully recover.

The fact is many people can and do recover fully from a mental injury. The right support can really help.

Just like with a physical injury, being back at work in a supportive environment, feeling valued and doing light duties can help people recover sooner from a mental injury.

As an employer, you play a key role in this.

Myth number four is that you can’t foresee risks that might lead to mental injuries in a workplace.

Fact: you can take proactive steps to prevent mental injuries. These mental health risks are called psychosocial hazards.

Employers are responsible for ensuring a safe environment, and that includes a mentally healthy workplace.

Don’t worry, we have plenty of resources to support you. Search ‘psychosocial hazards’ on our website.

Myth number five: if a worker has a previous or existing mental illness, then WorkCover can’t accept their claim.

The fact is, just like physical health, work has the potential to make an existing mental injury or illness worse.

Or a worker could develop a new injury or diagnosis that’s unrelated to any previous mental health challenges.

That’s why it’s important to foster a mentally healthy workplace.

To dive deeper into supporting better mental health in your workplace, and find services to support your worker, visit WorkSafe.qld.gov.au/mentalinjury.