This policy provides an overview of the rights and responsibilities of Board members, management, our people, and stakeholders in relation to corporate governance at WorkCover Queensland (WorkCover).
What is corporate governance?
The term 'corporate governance' refers to the system by which organisations are directed and controlled, ensuring that activities are undertaken with due diligence and accountability. It is the 'framework of rules, relationships, systems, and processes within and by which authority is exercised and controlled in corporations.'
WorkCover seeks to implement a high standard of corporate governance to:
- demonstrate the discharge of our legal, stakeholder, and ethical obligations.
- enhance organisational performance.
- manage risks and maximise opportunities, and
- strengthen community confidence and enhance our public reputation.
WorkCover and corporate governance
WorkCover utilises the guidance provided in the following principles for a sound level of governance implementation:
- ASX Corporate Governance Principles and Recommendations
- Queensland Government Corporate Governance Guidelines for Government Owned Corporations, and
- Australian Standard AS8000-2003 Good Governance Principles.
Additionally WorkCover's enabling legislation, the Workers' Compensation and Rehabilitation Act 2003 (the Act), commits us to certain good governance principles, including those incorporated in the Financial Accountability Act 2009, the Public Sector Ethics Act 1994 (Queensland), and various government information standards.
WorkCover has developed a Governance, Ethics, Compliance, and Risk (GECR) Framework that integrates the enabling legislation and governance principles and standards referenced above.
Our corporate governance program includes the following elements:
Non-executive independent Board of Directors (the Board)
Directors are appointed by Governor-in-Council, and are all independent, non-executive directors. The Board undertakes a self-assessment process every two years. The Board has adopted the WorkCover Code of Conduct. The Board approves its charter annually which outlines its membership, meeting protocol, objectives and responsibilities, delegated powers, and reporting requirements. Progress against the charter is reviewed on a quarterly basis.
Establishment of Risk and Audit Committee and People Committee
The Board has implemented sub-committees to provide WorkCover with oversight in the areas outlined by its charter. The Board approves the Risk and Audit Committee charterand People Committee charter annually, which outlines the membership, meeting protocol, responsibilities, and reporting requirements. Progress against the charter is reviewed quarterly.
Internal audit and control structure
WorkCover maintains an independent internal audit function, which is currently outsourced. The Risk and Audit Committee reviews these arrangements, the work of the internal auditors, and the control structure regularly.
Executive Leadership Team
The Executive Leadership Team (ELT) is comprised of the Chief Executive Officer (CEO), Chief Customer Officer, Chief People and Finance Officer, Legal Counsel, Chief Information Officer and Chief Strategy and Development Officer.
Code of conduct for all WorkCover people
All staff, including executive management, Board and Risk and Audit Committee members are required to comply with the WorkCover Code of Conduct (the Code). The Code represents a broad framework of ethical conduct that all WorkCover people have an obligation to uphold. It also provides the basis for disciplinary action for those who fail to meet their obligations. The standards of conduct in the Code are based on the four ethics principles contained in the Public Sector Ethics Act 1994 (Queensland).
Policies and procedures
WorkCover maintains a comprehensive set of policies and procedures covering WorkCover's operations. These policies and procedures are reviewed annually. Key policies as noted below are approved annually by the Board or Risk and Audit Committee.
|Key governance policies||Approved by|
Statement of Corporate Intent
Corporate Governance policy incorporating the Board, Risk and Audit Committee and People Committee charters
Risk and Audit Committee
Workplace Health and Safety policy
Any major changes to any of the other governance policies are approved by ELT as and when changes occur.
A comprehensive annual strategic planning process is undertaken with the directors and the ELT. The resultant Corporate Plan and Statement of Corporate Intent are approved by the Minister in accordance with the Act. The Corporate Plan forms the basis upon which operational business plans and key performance indicators are formulated and monitored.
External reporting is performed in accordance with legislative requirements, and the principles of good governance.
Roles, responsibilities, and powers
Section 443 of the Act provides that the role of the CEO is to manage WorkCover. The CEO is responsible to the Board for the overall performance of WorkCover.
The role of the CEO is to:
- manage WorkCover in accordance with the Corporate plan, Statement of Corporate Intent, and any other plan approved by the Board to achieve agreed goals.
- take all actions approved by the Board to deliver strategic and operational plans.
- undertake responsibilities as delegated by the Board.
- ensure WorkCover's actions comply with its policies.
- keep the Chair informed of all current events and matters that may interest Directors in relation to WorkCover.
- regularly review the progress of important initiatives with the Chair, and
- comply with the obligations for officers as outlined in the Act.
The ELT are responsible for:
- identifying and communicating developments affecting their groups to the CEO and Board.
- ensuring WorkCover's compliance with legal and legislative issues..
- reporting significant issues or breaches of compliance in accordance with the Risk management policy.
- undertaking responsibilities as delegated by the CEO and Board, and
- complying with the obligations for officers as outlined in the Act.
All WorkCover people are responsible for ensuring adherence to this corporate governance policy and all other policies and procedures which apply in their particular area of responsibility. Managers are responsible for ensuring all staff are aware of the relevant policies and procedures.
Subject to formal delegations of authority, the Board delegates general responsibility for the operation and management of WorkCover to the CEO and ELT.
The CEO and management are accountable to the Board and fulfil this responsibility through the provision of reports, briefings and presentations to the Board on a regular basis throughout the year.
Review of the Scheme
Section 584A of the Act, states the WorkCover Scheme is reviewed at least once every five years.
This policy is reviewed annually by the WorkCover Board.