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Workplace personal injury insurance

The Workers' Compensation and Rehabilitation Act 2003 (the Act) states that employers must insure their workers with WorkCover Queensland under an accident insurance policy. However, directors, partners of a partnership, sole traders and trustees are excluded from coverage as they are not considered workers.

Do I need an accident insurance policy?

Workplace personal injury insurance offers coverage to eligible persons not covered under an accident insurance policy. This policy covers you in the event of a work-related injury. Injuries incurred while travelling to or from work, while on a break from work, or while temporarily working interstate or overseas may also be covered.

Who can take out a policy?

Workplace personal injury insurance is an optional insurance and covers anyone deemed an eligible person under Section 23 of the Act. An eligible person, is an individual who, other than as a worker, receives remuneration or other benefit for performing work, or providing services as a contractor, a self-employed individual, a director of a company, a partner of a partnership, a trustee or a trust. These persons can insure themselves by taking out this type of policy regardless of age or health.

If you have any questions about your eligibility for a workplace personal injury insurance policy, call us on 1300 362 128 or check our product disclosure guide.

What is covered?

  • Weekly benefits of up to 85% of the insured benefit level
    Your wages are called your insured benefit level (IBL), and are used to calculate both your premium and lost wages payable in the event of a claim. Your IBL is your declarable income level. This will usually be the same as the income you would declare to the Australian Taxation Office.
  • Medical expenses
  • Rehabilitation expenses
  • Travelling expenses
  • Lump sum payments
  • Death benefits

What is not covered?

  • Common law costs as you are insuring against yourself
  • Injury or illness sustained when not at work

It is important to note that this policy is not the same as income protection and does not provide 24-hour cover.

Making a claim

When making a claim under your workplace personal injury insurance policy we will require proof of income to calculate your weekly payment rate.

Once your claim is accepted you will receive personalised support throughout your recovery and return to work process from one of our customer advisors.

How is the premium calculated?

Like accident insurance, your workplace personal injury insurance premium is calculated by multiplying wages by a premium rate. There is a minimum premium for this insurance, which is currently $1650 for a full financial year (pro-rated by month thereafter).

The premium rate is based on your occupation and will be classified depending on whether the majority of your own work involves manual labour – that is, activities that involve lifting, pushing, pulling, carrying, moving, holding, or other physically demanding tasks. If the majority of your work involves office work (admin/clerical) or desk based tasks, then it would not be considered manual labour.

Your wages are called your insured benefit level (IBL), and are used to calculate both your premium and lost wages payable in the event of a claim. Your IBL is your declarable income level. This will usually be the same as the income you would declare to the Australian Taxation Office for the financial year.

If you make a claim, we will require verification of your IBL. Your weekly benefits will then be paid at the lesser amount of 85% of IBL or your actual income level.

How do I set up a workplace personal injury insurance policy?

To insure yourself, you can apply for and pay for your policy online.

Alternatively, please call WorkCover on 1300 362 128.

You will need the following information to apply for a policy:

  • your name and date of birth
  • your contact details including home address
  • a brief description of your occupation
  • your IBL.

Payments can be made by MasterCard or Visa online or over the phone when you take out your policy. Payment plans are not available for this policy. For other payment options, please check your premium notice.

Please call us if you need to cancel your policy so we can arrange any refund that may be owing to you.

Rate of insurance duty change

The Queensland Government has announced an increase in the rate of insurance duty for general insurance (excluding CTP) to 9% of the premium paid from 1 August 2013.

What does this mean for you?

There is no change to the stamp duty applied to WorkCover's accident insurance (Ordinary) policies. The duty rate on these policies will stay at 5% of the premium paid.

The WorkCover policies impacted by this change are:

  • Workplace personal injury insurance
  • Voluntary
  • Certificate of Insurances
  • Vocational placement/work experience.

The current duty rate on these policies is 7.5% and this will increase to 9% of the premium paid from 1 August 2013.

Maintaining your insurance

Your policy will be renewed in early June every year, for next financial year's period of insurance. You'll receive a renewal premium notice based on your prior declared IBL. If you want to update your IBL or your occupation has changed, call us as soon as you receive your notice so we can issue you with the correct premium notice showing any changes to the premium.

Please make sure WorkCover has your up-to-date contact details prior to your policy's renewal in June, so your notice is sent to the right address.

Important information

This type of policy is not mandatory in Queensland therefore there is no obligation to have this policy. This policy does not provide 24-hour coverage.

We encourage our customers to carefully compare our insurance with other policies and consider what product features and costs are best suited for your business and needs.

Important note: This policy does not circumvent the need for accident insurance if someone is defined as a worker under the Act.

For example, an employer asks all their workers to take out workplace personal injury insurance. A worker sustains a work-related injury, which is then accepted as a claim by WorkCover. If they are deemed a worker, their claim will be made under their employer's policy, not the worker's personal policy.

Apply for a policy

Last updated
17 October 2017

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