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Injury Prevention and Management program

IPaM is a joint initiative delivered by WHSQ and WorkCover Queensland. It is a free program designed to help Queensland businesses develop and implement sustainable health, safety and injury management systems.

An IPaM advisor will help you complete:

  • reviews of your health, safety and injury management systems
  • identification of your workplace hazards
  • assessment of your workplace safety capability
  • your own tailored and specific business improvement plan.

More than 2,000 Queensland employers have already taken advantage of the Injury Prevention and Management program and seen improvements in:

  • worker participation and involvement
  • injury and insurance claim rates
  • average claim costs
  • injured workers returning to work
  • productivity
  • insurance premium rates
  • workplace injury rates.

Who’s eligible?

There's no charge to participate in the Injury Prevention and Management program and it is available to any Queensland employer with a WorkCover Queensland policy⁠—regardless of size or business maturity. Sole traders who are not insured through WorkCover Queensland may also be eligible.

The Safety partnership, real outcomes publication(PDF, 4.34 MB) showcases how the Injury Prevention and Management program works collaboratively with Queensland businesses to improve work health and safety.

How does it work?

When you enter the program, you are allocated a dedicated advisor who will take the time to understand your individual business needs and provide tailored advice and support.

We will work with you to complete:

  • reviews of health, safety and injury management systems
  • identification of workplace hazards
  • assessment of workplace safety climate
  • a tailored business improvement plan.

Step 1: Agreement

We'll meet with you to learn about your business and secure your agreement to join the program.

Step 2: Assessments

We'll spend time with you to understand your existing systems and identify areas for improvement. This will be done through:

  • a review of your current safety management systems
  • observing your workplace hazards
  • looking at your existing injury management arrangements
  • understanding your workplace safety culture and climate.

Step 3: Planning

We'll work with you to develop a tailored business improvement plan which sets out activities and milestones for improving safety and injury management systems.

Step 4: Implementation

We'll have regular catch ups with you to assist you with implementing the plan and to monitor progress.

Step 5: Review

Once your business has completed the program, your advisor will undertake a review which identifies:

  • areas that need ongoing attention
  • future opportunities for continued improvement
  • lessons learned through the process.

Ongoing support

Every business that completes the Injury Prevention and Management program will receive ongoing support and advice including:

  • assistance to implement your business improvement plans
  • access to Workplace Health and Safety Queensland specialists and industry networks
  • the latest information and guidance on a broad range of work health and safety, injury management and rehabilitation issues.

Introduction to the Injury Prevention and management program

Download a copy of this film (ZIP/MP4,180MB)

IPaM stands for the injury prevention and management program, so we work with businesses across Queensland to help them improve the way that they're managing safety.

It's one of the ways to help an organisation or a company get on the front foot with safety so they can identify where some of their problem areas might be and then they can target those areas more specifically.

Before IPaM came in the culture was different.

There was a real sort of do it just because mentality, it's the way it's always been done that sort of approach.

When IPaM came on board we had a more detailed look, did a gap analysis on those procedures and policies that we had in place and we had a very close look at the hazards that the guys were facing on a day to day basis.

Again it was an education process and I think they really led us on a whole lot of things that we hadn't really thought of.

It was a collaborative approach that we had. So there was one on one interaction between the members of IPaM and the workers here on site and they were able to speak their mind without a manager looking over their shoulder and I think the first reaction they're a little bit wary, that changed straightaway.

They knew why they were here and they look forward to it.

Having the IPaM advisors available when we needed them was fantastic and essential really to the program running effectively.

I recommend all other workplaces work on not only what you've got in place but what you can learn from their program and try and incorporate the two to make one collaborative process this will just streamline the entire work health safety process in your business.

I have all the confidence in my business right now that when my employees turn up to work they go home the way they arrived.

This program is really about working collaboratively with businesses to find out what's going to work well for them, getting to know their business, finding out where their opportunities for improvement are and really working with them to improve the way they're managing safety and injuries.

[End of Transcript]

Presentations and other services

We can present at your meetings or business events about a range of work health and safety issues. Typical events include training days, network meetings and industry trade-shows or seminars.

If you provide professional business services (e.g. accounting, legal, financial advice) and you have a client that needs help with work health and safety, then email us to see how we can help.


Complete and submit the registration form, including information about your workplace and service you are interested in. Or email us for more information about our services and how we can help you.

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