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Worker Assist

Convenient and secure online service for injured workers

Use Worker Assist to get the information you need about your workers' compensation claim in a clean, simple, and easy to use format. View it on any device that suits you: desktop, tablet or mobile.

Download the smartphone app to stay connected with WorkCover Queensland on-the-go. It's simple to use and is available anytime, anywhere.

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Key features

  • Check the status of your claim
  • View your next compensation payment date
  • Send a medical certificate or other document by uploading a photo
  • Claim an expense by uploading a photo of your receipt
  • View your expense and remittance records
  • Add your own appointments and view your next appointment details
  • Receive real time alerts about upcoming appointments
  • Give feedback about your treatment and rehabilitation
  • Complete a tax file number declaration
  • Get your claim contact details
  • Direct message your claim contact
  • View correspondence between you and WorkCover Queensland

Learn more about the app


Get started

If you're new to Worker Assist, register for an account today and start start tracking your claim anytime, anywhere.


Download our Worker Assist app

Download Worker Assist in the App Store Worker Assist Google Play

worker assist testimonial 

Help and resources

Track payments

  • check upcoming payments
  • track expense claims
  • send a tax file declaration.

Edit your personal details

  • make sure your details are up-to-date
  • add/edit bank details
  • add/edit an authorised contact

Manage appointments

  • add/edit details for upcoming medical appointments
  • send feedback on a medical provider.

Other resources


Have feedback about Worker Assist or any of our online services?

We'd love to hear your thoughts and suggestions on how we can improve it for you.
Contact us through our feedback form.

Worker Assist device range

Last updated
21 December 2017

North Queensland Injury Prevention and Return to Work Conference

The conference is back in 2018 with a new line-up of expert speakers addressing the needs of those on the frontline of safety, rehabilitation and return to work. Register now!


North Queensland Injury Prevention and Return to Work Conference

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