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Work-related injuries

What to do if you are a worker injured at work

If you have been injured at work, you should:

  • seek medical assistance and get a work capacity certificate
  • tell your employer about your injury and provide them with your work capacity certificate as soon as possible
  • lodge your claim, including your work capacity certificate with WorkCover Queensland (or contact your employer if they are self-insured) as soon as possible
  • start your rehabilitation as soon as possible—work has been proven to be beneficial to the recovery process.

What is a work-related injury?

An injury is 'a personal injury arising out of, or in the course of, employment if the employment is a significant contributing factor to the injury.'

Injuries can happen at work, travelling to and from work or while on a break from work. Injuries can also take place if a worker is travelling for work, or visiting other workplaces or sites for the purposes of their job.

Examples of different types of injuries:

Employees may be covered while working from home, as long as the injuries arise out of, or in the course of, employment, and the employment is a significant contributing factor to the injury. Employees may be covered for injuries sustained while working from home and on a recess break.

Each case is reviewed based on the individual facts at the time. Once a claim is made, WorkCover will contact the employer for further information and to notify them that a new claim has been made on their policy. If you have specific queries, please call WorkCover on 1300 362 128.

Make a claim for workers' compensation

Last updated
16 October 2019

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