New resources available: rehabilitation and return to work guidance

You can support positive return to work outcomes for injured workers by understanding the systems, tools, and terminologies insurers use when managing rehabilitation and return to work (RRTW).

When you talk about RRTW with workers, it’s important to use language and terms consistent with Queensland Workers’ Compensation legislation.

New guidance documents are available to support employers with this education and have been informed by extensive consultation with workers’ compensation scheme stakeholders.

While the documents are targeted at insurers, they contain useful information about insurer, employer, and worker responsibilities for RRTW planning. They go deeper into how these parties interact, and why it’s important to work together to achieve better outcomes for injured workers.

Read the new RRTW guidance documents:

• Understanding rehabilitation and return to work terms, roles, and responsibilities (PDF, 0.41 MB)
  This describes RRTW terminology, roles, and responsibilities for all stakeholders in the Queensland workers’ compensation scheme.

• Accredited rehabilitation and return to work program guideline – for insurers (PDF, 0.47 MB)
  This outlines the minimum requirements that an insurer must meet to have its RRTW program accredited by the Workers’ Compensation Regulator, the purpose of an accredited rehabilitation and return to work program, and how it can support an injured worker.

• Rehabilitation and return to work plans guideline – for insurers (PDF, 0.9 MB)
  This supports insurers to understand and fulfil their obligations relating to RRTW plans. It provides evidence that return to work planning improves return to work outcomes when it applies a person-centred approach - where an injured worker is at the centre of return to work planning and their insurer, employer, and treating health providers work collaboratively towards shared goals.

More information

Read about the benefits of return to work planning.