Maintaining a safe workplace is everyone’s responsibility. This section offers information and tools to help you manage risks and protect health, safety and wellbeing.
This section will help you understand the types of work-related injuries, the workers’ compensation claim process, and the processes to review certain decisions made by insurers and appeal a review decision made by Workers’ Compensation Regulatory Services. It also includes information for existing self-insurers and organisations looking to become a self-insurer.
Your rehabilitation and return to work journey will be easier if you know your options, the steps to take, and who’s responsible for what.
Information about work health and safety and electrical licensing, registration and training.
Learn about the Acts, Regulations and codes of practice we are responsible for and find information on workplace inspections and prosecutions.
Find health and safety information and guidance about your industry and the kind of work you do.
A listing of useful resources available on the website. Use the in-page search or filters to find what you need.
Read the May 2024 edition of the Rehabilitation and Return to Work e-bulletin.
Modify work tasks, the work environment and work organisation based on the 5Ms to improve rehabilitation and return to work outcomes after a physical injury. Support your workers to have positive return to work outcomes using evidence-based approaches like early planning, open communication and adapting the work environment to accommodate your worker’s needs.
Between 1 March and 31 July 2024, Workers’ Compensation Regulatory Services is undertaking a targeted audit across all Queensland insurers on rehabilitation and return to work plans. Return to work outcomes are up to 1.7 times better when there is a written return to work plan.