Guidance, research and initiatives

WorkSafe website

The Office of Industrial Relations (including Workers’ Compensation Regulatory Services) and WorkCover Queensland now have separate websites.

This change clarifies the separate and distinct roles of the Office of Industrial Relations as the regulator of Queensland’s workers’ compensation scheme and WorkCover as an insurer.

The WorkCover website workcoverqld.com.au is the place for information on claims and insurance policies with WorkCover. A new, dedicated WorkCover contact centre has also been established, with a new phone number - 1300 927 928.

The Office of Industrial Relations’ website worksafe.qld.gov.au and contact number 1300 362 128 continues to be the home for information about Queensland’s workers’ compensation scheme, Workers’ Compensation Regulatory Services, Workplace Health and Safety Queensland and the Electrical Safety Office.

Medical research grants

Since 2021, the Queensland government has committed funding to improving injury prevention and treatment for workers suffering from occupational lung dust diseases such as silicosis and coal workers’ pneumoconiosis (CWP).

The project led by The University of Queensland and the University of New South Wales has recently been completed. The study examined the physicochemical characteristics and toxicity of coal mine and engineered stone dust and their role in the development and severity of CWP and silicosis.

Support and information services for workers, people making a claim and employers

Services are available to provide information and assist workers, people making a claim and employers.

• Access links to workers’ compensation information and support services
• Workers’ Psychological Support Service - 1800 370 732