Survey results are in: how we’re improving our e-bulletin

We asked for your help to understand what we’re doing right and how we can improve our Rehabilitation and Return to Work (RRTW) e-bulletin to better meet your needs.

We’ve listened and you can expect to see changes in response to your feedback in future editions.

Best practice

Your voice matters. As the Workers’ Compensation Regulator, we listen, learn, and respond, to provide the workers’ compensation and rehabilitation and return to work resources you need to support your business and help workers recover early, and return to work safely.

Why this is important

We want to support you to feel capable and confident in preventing injuries and assisting injured workers to make an early and safe recovery and return to work.

Our survey confirmed that most of our readers are:

• rehabilitation and return to work coordinators
• work health and safety representatives
• senior managers.

You told us that you value the e-bulletins and would like to see more return to work strategies and success stories.

You also want to see more articles with practical information and advice about:

• managing complex return to work processes
• how to work effectively with treating providers to support early and safe return to work
• how to report workers’ compensation fraud.

What actions will we take now?

Your feedback drives change.

In upcoming editions, you’ll see updates shaped directly by your input, including:

• information on workers’ compensation fraud, how to report it, and real-world examples of fraud cases and prosecution outcomes
• advice about how to collaborate with workers’ compensation stakeholders, including health providers
• case studies showcasing how to overcome return to work challenges.

We’ll also continue to spotlight legislative changes, share practical resources, and address both physical and psychological injuries, guided by current data, trends and campaigns.

Our focus remains on evidence-based best practices, with clear, real-world examples of how they can be applied in Queensland’s workplaces.

Your toolkit

• Read past editions of the RRTW e-bulletin.
• Learn more about the Queensland workers’ compensation scheme and rehabilitation and return to work.
• Share your feedback with us:
  • Email us at  wcr.education@oir.qld.gov.au.
  • Visit our Facebook and LinkedIn pages.
  • You can leave anonymous feedback about our web content using the web form at the bottom of each page of the WorkSafe website.