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Retail and wholesale ISSC communique: March 2025

The Retail and Wholesale Industry Sector Standing Committee (Committee) met on Thursday, 20 March 2025.

The Committee noted items referred by the WHS Board (Board) including member sharing of OIR campaigns to support an increased reach of safety messaging, and identification of sector relevant case studies that could be developed and provided for HSR training.

Members noted feedback that HSRs have reported issues with:

  • course content – including that some training providers were not providing content directed at their audience; and
  • the five-day training block – especially when travel time from regional areas was added.

Members supported the work being undertaken by Workplace Health and Safety Queensland to investigate ways to improve HSR training including examining hybrid delivery options and ways to make HSR training more relevant to an HSR’s workplace with practical implementation.

Members confirmed they are assisting the broadcast of OIR’s campaign messages where the campaign is relevant to their industry and membership, while also observing an improvement in OIR’s messaging.

Members provided feedback to the Board for the terms of reference for the Board’s newly established Occupational Violence Working Group (Working Group). The Committee recommended the Working Group examine if there is a common denominator across the industries where violence is an issue (health, education and retail especially for security guards, teachers’ aides and paramedics), and the need to improve community awareness. The Committee expressed support for the Working Group.

Members considered reports by OIR including:

  • Policy and legislative updates
  • Heat stress initiatives update
  • Strategic Communications update.

Members expressed their appreciation for the proof-of-concept data dashboard report for the Retail and Wholesale industry developed by the Office of Industrial Relations.

The next meeting of the Committee will be held on Thursday, 12 June 2025.

ISSC secretariat | Email: oirboardsandcommittees@oir.qld.gov.au