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Urgent product recall - Apricus All-in-One Heat Pump

Apricus Australia Pty Limited has issued a recall on a model of heat pump due to a safety risk. Consumers are urged to take immediate action to prevent potential injury or serious property damage.

Affected models

  • APHP-R290-260 Heat Pump.

This recall only affects units manufactured in November 2024 and sold/installed between December 2024 and March 2025.

Serial Numbers of affected units can be read on productsafety.gov.au

A list of businesses who may have sold recalled units can also be read on  productsafety.gov.au

Why the product is being recalled?

A manufacturing batch flaw has led to storage units falling over when the tank experiences high internal pressure.

What should you do?

  • Consumers should check the serial number on their unit.
  • If you have an affected unit serial number, Apricus Australia, will arrange for a full unit replacement, re-installation, and removal of the old unit.

For more information

Email Apricus Australia Pty Limited - warranty@apricus.com.au or call 1300 277 428 to verify your serial number, or for further information.