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Work capacity certificates

The new Work capacity certificate – workers’ compensation is now available. More information and education specifically for Queensland medical practitioners is available on the Medical Support page.

The Work capacity certificate – workers' compensation is used in the determination and management of an injured workers’ claim by insurers. This certificate was introduced into the Queensland workers’ compensation scheme on 1 July 2016.

Doctors, dentists and nurse practitioners are encouraged to utilise the new Work capacity certificate – workers' compensation to help promote a positive focus on the functional ability of injured workers and their successful return to work.

The certificate is a key communication tool between the injured worker, insurers, businesses and health providers. The information contained within the certificate is utilised to assist all stakeholders to work collaboratively to support injured workers back to work as early and safely as possible.

Access the certificate

The Work capacity certificate – workers' compensation can be completed by doctors, dentists or nurse practitioners. The certificate is now available in various formats:


The Office of Industrial Relations understands that all stakeholders require support to transition to the new Work capacity certificate – workers' compensation.

For doctors

Our Medical Support webpage is a dedicated resource to support doctors in their role in the Queensland workers’ compensation scheme, which includes:

For other stakeholders

The ON.Series has been specifically designed to provide a diverse range of educational webcasts for stakeholders. These topics provide practical strategies and an understanding of:

  • Health benefits of good work
  • Finding opportunities for capacity when a worker has been certified with total incapacity
  • Leadership in rehabilitation and return to work


The Office of Industrial Relations welcomes any feedback in relation to the Work capacity certificate – workers' compensation.

This feedback is vital to ensure that this initiative supports Queensland businesses and workers in their roles in ensuring positive and sustainable return to work outcomes for our scheme.

Please forward all feedback to

Further information

Last updated
04 December 2019

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