Claims data download glossary
Claims data download
WorkCover Queensland is committed to protecting the privacy of individuals and the community and provides this information to assist you with claims management. This information should not be disclosed to other parties and every effort should be taken to protect the personal information of individuals. If you are not authorised to view the information or have accessed this information in error, please contact WorkCover immediately on 1300 362 128 or contact your relationship manager.
The claims data download has both statutory and damages claims for the last 5 financial years plus the current year to date. Please see below for definitions of the terms used in the report.
| Claim status | Definition |
|---|---|
| Open | WorkCover has received the application for workers' compensation. The claim is open for assesment and management purposes. |
| Notification | WorkCover is informed of a work injury for record purposes only, in the event that the work injury is subsequently aggravated and requires time off work or medical expenses at a later date. |
Re-opened | The original claim for compensation has been closed. The claim has been re-opened for assessing and management purposes. The claim status effective date will change to reflect this. |
| Settled | The claim has been finalised and is waiting to be closed in our system. |
| Closed | The claim for compensation has been closed. |
| Cancelled | The claim has been cancelled by WorkCover. If you have any questions about this status you should contact your customer advisor. |
| Active | Claims that have a claim status of open, reopened, or settled. |
| Inactive | Claims that have a claim status of closed, cancelled, entered, or potential. |
| Liability status | Definition |
| Accepted | WorkCover has accepted liability. |
| Pending | Decision on liability is yet to be made. |
| Denied | WorkCover has denied total liability for the claim or liability has now been ceased. |
| Entered | The claim is entered into the system, but the claim status or liability is yet to be determined. |
| Payments | Definition |
| Compensation | Weekly benefits payable to an injured worker, based on the worker's pre-injury award or workplace agreement or a percentage of the worker's normal weekly earnings. |
| Medical | Payments in respect of medical costs associated with a work injury. |
| Hospital | Payments associated with admittance to hospital for treatment as a result of a work injury including surgery, theatre and hospital pharmaceuticals. |
| Lump Sum | A payment made following an offer of lump sum compensation to a worker who sustains an injury that results in a permanent impairment. |
| Rehabilitation | Certain payments relating to the rehabilitation of an injured worker. |
| Other | Includes payments not covered in other categories such as travel, legal and funeral expenses. |
| Payments in Month | Total payments made in respect of the statutory claim in the preceding month. |
| Payments YTD | Total payments made in respect of the statutory claim in the financial year. |
| Total Payments | Total payments made in respect of all claims. |
| General | Definition |
| Employer Name | Name of employer in the policy as recorded on our system. |
| Accident date | Previously called injury date. The date the accident occurred. |
| Injury year | The financial year in which the injury occurred (2009 is 01JUL2008 to 30JUN2009). |
| Registration date | The date WorkCover recorded the details relating to the application for workers' compensation. |
| Employer reference number | Employer reference number as listed on the employer report to assist in the identification or workplace location of the injured worker. The field length is now only 8 characters. Any claims with existing employer reference numbers will be truncated to the last 8 characters. |
| Payroll number | The employee payroll number as nominated by the employer. A maximum of 12 characters is available for this field. |
| WIC | WorkCover Industry Classification Code. An industry classification system based on the Australian and New Zealand Standard Industrial Classification. Businesses can be assigned an appropriate industry category on the basis of their whole of business activity. |
| Claim status effective date | The date the claim status is effective from. This will change as the claim status changes and will report the effective date of the most recent claim status. |
| Paid days | Previously called work days lost. The total number of work days, to date, for which weekly compensation benefits have been paid, including days paid covered by an excess period. |
| Occupation | The injured worker's occupation, as specified on the application for compensation. The occupation field for claims registered in the old computer system are not able to be migrated. This field will therefore be blank for these cases. This data will be available on new claims registered into CPIS. |
| Accident description | Previously called Action at Injury. What the injured worker was doing at the time of the injury (where specified). |
| Circumstance | Previously called Injury Occurrence. Indicates when the injury occurred (e.g. at work, whilst travelling to work etc.). |