Workplace facilitated discussions
A workplace facilitated discussion is a meeting conducted by an approved, suitably qualified, and accredited workplace rehabilitation provider to resolve significant barriers in the workplace and support workers and employers in their return to work efforts.
- The discussion is facilitated in a supported environment to support the worker and their employer in agreeing on a plan for a healthy and safe return to work.
- This service is delivered by a workplace rehabilitation provider who is accredited and appropriately qualified to moderate the discussions.
- Parties generally involved in a workplace facilitated discussion can include the worker and their support person, employer, line manager and/or supervisor and treating health providers if desired.
When is a facilitated discussion suitable?
- Resolving workplace disagreements and repairing and/or maintaining relationships.
- Supporting the development of a suitable duties program or rehabilitation and return to work plan.
- Facilitating agreement on recovery strategies and resetting expectations.
Meeting location
The location will be agreed upon by all parties. It can be face-to-face, at the workplace, or remotely via phone or video as appropriate.
The meeting aims to understand the issues impacting recovery, identify solutions, and develop an action plan with agreed timeframes.
The plan should be agreed to by all parties and follow-up may occur to ensure the action plan is implemented.
Workers and employers can speak to their insurer if they think a workplace facilitated discussion may help resolve workplace relationship issues.