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Safety & prevention
Safety & prevention
Maintaining a safe workplace is everyone’s responsibility. This section offers information and tools to help you manage risks and protect health, safety and wellbeing.
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Claims & insurance
Claims & insurance
Everything you need to know about worker’s compensation insurance, whether you’re an employer needing to insure your workers or a worker who’s been injured at work.
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Rehabilitation & return to work
Rehabilitation & return to work
Your rehabilitation and return to work journey will be easier if you know your options, the steps to take, and who’s responsible for what.
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Licensing & registrations
Licensing & registrations
Information about work health and safety and electrical licensing, registration and training.
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Laws & compliance
Laws & compliance
Learn about the Acts, Regulations and codes of practice we are responsible for and find information on workplace inspections and prosecutions.
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Your industry
Your industry
Find health and safety information and guidance about your industry and the kind of work you do.
Resources
Resources
A listing of useful resources available on the website. Use the in-page search or filters to find what you need.

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    Enforceable undertakings list
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    The industrial manslaughter offence under Queensland legislation
    
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    Onsite traffic management campaign – pedestrian safety around vehicles and mobile plant Toggle menu for Onsite traffic management campaign – pedestrian safety around vehicles and mobile plant
    
    Onsite traffic management case study: Hyne Timber
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    Auto guided vehicles case study: Carlton United Breweries
    
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    Leadership in major contractors: Preventing sprain and strain injuries campaign
    
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    Meat processing compliance campaign 2022–2023 findings
    
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    Onsite traffic management campaign – pedestrian safety around vehicles and mobile plant Toggle menu for Onsite traffic management campaign – pedestrian safety around vehicles and mobile plant
    
    Onsite traffic management case study: Hyne Timber
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    Onsite traffic management case study: Hyne Timber
    Onsite traffic management case study: RoadTek Toowoomba Depot
    
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Worker Assist (Opens in an external website)
WorkCover Connect (Opens in an external website)
Provider Connect (Opens in an external website)
High risk work assessor portal (Opens in an external website)
High risk work applicant/licencee services (Opens in an external website)
Electrical licensing office course package and online assessment (Opens in an external website)
Organisational systems benchmarking (Opens in an external website)
Workers' Compensation Regulatory Services online services (Opens in an external website)

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Guidance materials

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Find information on high risk industries, early intervention programs, dismissal protection and payments of compensation.

High risk industries

View the list of high risk industries defined as per Schedule 5A of the Workers' Compensation and Rehabilitation Regulation 2003.
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Unpaid interns and workers’ compensation

Unpaid interns are considered workers under workers’ compensation laws and are entitled to compensation for work-related injuries. If you engage an unpaid intern they must be covered by your workers’ compensation policy or self-insurance arrangements.
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Workers' compensation benefits including QOTE

This information will help you calculate workers' compensation benefits including Queensland Ordinary Time Earnings (QOTE).
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Protection for apologies and expressions of regret

Apologies have a positive role in resolving disputes and providing a mechanism for achieving justice between people with differing perspectives. A sincere apology offered in a timely manner can reduce anger about what happened and begin the process of rebuilding trust.
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Dismissal protection for injured workers

Read about how injured or ill workers are protected against being dismissed unfairly.
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Disclosure of pre-existing injuries or medical conditions

In certain circumstances workers may not be entitled to compensation or damages if they aggravate a pre-existing condition at work.
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Decisions about payments of compensation

Find information about decisions made about compensation payments, including what happens if an employer is found not liable to pay compensation.
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Payment of lump sum compensation to a solicitor’s trust account

Guidance for insurers, workers and legal professionals regarding paying a worker’s statutory lump sum compensation to a solicitor’s trust account.
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Early intervention and employee assistance programs

This information is for employers about early intervention programs (EIPs), employee assistance programs (EAPs), and their obligations under workers’ compensation laws.
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Weekly compensation when a worker’s employment ends

As an insurer, you have obligations to injured workers whose employment ends while they have an open statutory workers’ compensation claim
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Reporting injuries

All employers must report injuries sustained by workers for which workers’ compensation may be payable by their workers’ compensation insurer.
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