This website for Queensland's safety and compensation services represents a strategic partnership between the Office of Industrial Relations (OIR) and WorkCover Queensland. OIR includes Workplace Health and Safety Queensland, the Electrical Safety Office, and the Workers' Compensation Regulator (formerly Q-COMP). WorkCover Queensland is an independent government owned statutory body. Both organisations report to Queensland's Minister for Industrial Relations.
To make it easier for Queenslanders to get information about safety and workers' compensation issues, we've combined our websites and provide a single phone number. Other contact options are also available.
Though we remain separate organisations, we will continue to work together to deliver efficiencies for Queensland businesses and the broader community.
WorkCover Queensland (WorkCover), an independent government owned statutory body, is a customer focused insurer aiming for insurance excellence. Despite it being mandatory for all Queensland employers to hold a WorkCover accident insurance policy (unless employers hold a self-insurance licence), WorkCover strives to be competitive with commercial insurers and is branded as such. The approach is simple: build lasting, valued relationships with customers and stakeholders. This means understanding and meeting customers' needs and evolving business processes to suit these needs.
Office of Industrial Relations
The Office of Industrial Relations joined the Department of Education in December 2017. The Strategic plan 2018-2022 will assist in refining the department’s vision for Queensland children and students, workplaces and communities, and our workforce. View the Office of Industrial Relations – Regulator Performance Framework Reporting 2018-19 (PDF, 329.44 KB).
Workplace Health and Safety Queensland
Responsible for improving work health and safety in Queensland and helping reduce the risk of workers being killed or injured on the job. Workplace Health and Safety Queensland (WHSQ) enforces work health and safety laws, investigates workplace fatalities, serious injuries, prosecutes breaches of legislation and educates employees and employers on their legal obligations.
Electrical Safety Office
Responsible for delivery of electrical safety services in Queensland. This office develops and enforces standards for electrical safety, and promotes improved safety performance across the community. This includes:
- advisory and enforcement activities to promote compliance with electrical safety laws and standards
- information, education and training activities to help reduce the risk of death and injury from electrocution, fire and explosion, and improve electrical safety
- managing registration, licensing, approval (electrical equipment) and accreditation regimes.
The Workers' Compensation Regulator
Its diverse roles include regulating the workers’ compensation scheme, dispute resolution and providing education about the scheme. This includes:
- monitoring the compliance and performance of insurers and deciding self-insurance applications
- dispute resolution, such as reviewing insurers’ decisions, managing appeals against the Regulator and supporting the efficient administration of the Medical Assessment Tribunal
- providing information and education to stakeholders to ensure a fair and efficient scheme that balances the needs of workers and employers and facilitates return to work after an injury.
- Last updated
- 18 December 2019