Regional industry heat maps

Workplace Health and Safety Queensland has traditionally used planning methods centred around claim numbers and claim rates (numbers of claims expressed as a ratio of workers covered). To incorporate the severity of claims into the planning process, a harm index was introduced in 2011.

The harm index is a ratio of total statutory costs (an indicator of severity) to the exposure (i.e. workers covered) within a given cohort to give an assessment of risk, which represents the relative harm workers are likely to sustain during their working lives.

The heat map is an enhancement of this harm index. Similar to the concept of the harm index, the heat map provides a visual representation of relative risk, with the main difference in 2019 being that the heat maps are also comparing the index of each industry sector at the 3 digit ANZSIC level by OIR region across two Census years.

These heat maps have been generated using on-duty at place of work finalised claims only. The heat maps (Appendix 1 and 2) were produced using the following conditions:

  • All on-duty claims, excluding on-duty road traffic incidents (Appendix 1)
  • Serious on-duty at place of work claims (five or more days off work, excluding on-duty road traffic incidents) (Appendix 2)

This report groups all industry sectors into three categories:

  • green (low harm) where index values are at or below the all industry average
  • orange (medium harm) industries above and up to twice the average
  • red (high harm) industries with index values at more than twice the average.

All results in this paper have been calculated using a consistent methodology across both the 2011 and 2016 years to allow for direct comparisons and therefore index values and colours may differ from previous reports published. The reference point of this paper is the 2016 Census results.

Brisbane, Sunshine Coast and Wide Bay

The Brisbane, Sunshine Coast and Wide Bay region heat map for on-duty at place of work claims (Appendix 1) revealed the industries that demonstrated exceptionally high index values and a large number of claims included:

  • Construction
  • Manufacturing
  • Agriculture, Forestry and Fishing
  • Transport, Postal and Warehousing
  • Electricity, Gas, Water and Waste Services

Other industries that were also revealed to be poor performers include Administrative and support services; Wholesale Trade, and Arts and recreation services.

Construction industry
Similar to other injury risk measures, the Construction industry recorded the highest average index value of 322 (or 3.22 times the all industry average), while also holding the third largest number of claims at 14 per cent of all claims after Manufacturing (16 per cent), and Health Care and Social Assistance (15 per cent).

Most Construction industry (88 per cent) sub sectors are deemed high risk and include:

Industry sub sectorIndex valueNumber of claims
Other Construction Services 642 562
Building Completion Services 601 996
Building Structure Services 560 544
Heavy and Civil Engineering Construction 499 553
Land Development and Site Preparation Services 460 219
Non-Residential Building Construction 233 351
Building Installation Services 220 927


The heat map revealed a general worsening of results in the Construction industry over time relative to other industries. This could mean a slower improvement on average, costlier claims and/or a higher rate of claims. Results for the industry in the Brisbane, Sunshine Coast and Wide Bay region were worse than for all regions but slightly better than for the North and Central Queensland. Construction scored an index value of 383 (or 3.83 times the all industry average for that region) in 2016. Results are all relative however and the mix of industries in a region has a large influence over the outcome.

Manufacturing industry
Similar to other injury risk measures, the Manufacturing industry recorded the second highest average index value of 195 (or 1.95 times the all industry average), while also holding the largest number of claims (16 per cent of all claims).

Accordingly, the heat map revealed that the Manufacturing industry has many high harm sub sectors, with nearly half of Manufacturing sub sectors shaded red (44 per cent). The industry sub sectors that recorded exceptionally high index values and claim numbers (greater than 200) include:

Industry sub sectorIndex valueNumber of claims
Other Manufacturing 2154 359
Other Fabricated Metal Product Manufacturing 549 389
Other Wood Product Manufacturing 390 356
Structural Metal Product Manufacturing 351 568
Other Food Product Manufacturing 256 246


Agriculture, Forestry and Fishing industry
The harm index for Agriculture, Forestry and Fishing was 178 or 1.78 times the all industry average risk for the region. This is an improvement since the 2011 Census period when the industry was high risk with an index of 276, despite an increase in claims. Possible reasons for this include a faster relative improvement over time, cheaper claims and/or industry growth and lower claim rates. A change in industry mix in a region can also influence results over time, as all results are relative at a point in time.

High risk industry sub sectors in Agriculture include Agriculture and Fishing Support Services (362); Sheep, Beef Cattle and Grain Farming (330); and Mushroom and Vegetable Growing (330). All three of these sub sectors have remained high risk over time. In terms of notable improvements, Fruit and Tree Nut Growing went from an index of 245 (high risk) in 2011 to 93 (low relative risk) in 2016.

Transport, Postal and Warehousing industry
The heat map revealed that on average, the Transport, Postal and Warehousing industry demonstrated index levels that were 1.57 times the average, slightly more than in 2011 (1.45 times). The result was largely attributed to Water Passenger Transport (728); Pipeline and Other Transport (675); Airport Operations and Other Air Transport Support Services (429); Road Freight Transport (341); and Water Transport Support Services (335). All of these sub sectors have remained high risk over time.

Electricity, Gas, Water and Waste Services
This industry’s risk position has worsened between the two Census periods going from below average harm in 2011 (95) to above average or medium harm in 2016 (142). The two subsectors driving this result were Waste Collection Services (219) and Electricity Distribution (212).

Administrative and Support Services
Overall, this industry remained relatively consistent over time with a medium harm risk for both 2016 and 2011 (136 and 199 harm indices respectively).

Risky industry sub sectors include Building Cleaning, Pest Control and Gardening Services (226) and Employment Services (151). These two sub sectors had high risk index levels in the 2011 Census period, however both have improved over time with Employment Services moving to the medium risk category in 2016.

Wholesale Trade industry
This industry’s performance over the two Census periods worsened significantly. In 2011 it was deemed low harm at less than the all industry average with an index of 84 and in 2016 it was 1.28 times risker than the all industry average (medium harm) in the region. This is despite a decrease in claims over the same period. There are a number of possible reasons for this including higher claim rates or more expensive claims on average or a slower improvement relative to other industries.

The sub sector Mineral, Metal and Chemical Wholesaling (297) was the only one in the high risk category and it worsened significantly between 2011 and 2016. This is despite a fall in the number of claims for this sub sector over the period. This could be due to more expensive claims, higher claim rates or relatively slower improvement over time compared to other industries.

Arts and Recreation Services industry
Overall, this industry remained relatively consistent over time with a medium harm risk for both 2016 and 2011 (126 and 122 harm indices respectively).

Horse and Dog Racing Activities recorded an exceptionally high index level of 1,396. This was higher than in the previous period although it was still exceptionally high then (1,179). In 2016 there were 95 claims for this sub sector, which amounts to one in five claims for the industry.

Other high risk industry sub sectors
The industry sub sectors in the table below recorded high index values and high numbers of claims in 2016. (This list does not include sub sectors from the high risk industries identified above.) All subsectors listed below were also high risk in 2011.

Industry sub sectorIndex valueNumber of claims
Other Health Care Services 375 347
Public Order and Safety Services 294 1,255
Other Goods and Equipment Rental and Hiring 242 155
Building Cleaning, Pest Control and Gardening Services 226 718


Serious on-duty at place of work claims (five or more days off work)
The heat map produced for serious claims (Appendix 2) revealed that high risk industry sub sectors were very similar to all finalised claims.

Likewise, the Construction industry was of the highest risk, largely due to a high proportion of sub sectors in the high risk category in 2016 (63 per cent). Namely, the high risk sub sectors included Heavy and Civil Engineering Construction (547); Land Development and Site Preparation Services (506); Other Construction Services (603), Building Structure Services (614) and Building Completion Services (449).

Harm index improvements between 2011 and 2016 occurred in Residential and Non-Residential Building Construction; Building Structure Services; and Building Completion Services with a 27, 10, 2 and 22 per cent decrease respectively. Other high harm sub-sectors in Construction did not fare so well with a notable worsening of the harm index for Heavy and Civil Engineering Construction; up from 260 to 547 in 2016. Other Construction Services didn’t fare much better with an index of 385 in 2011, worsening to 603 in 2016. That is more than six times the all industry average risk of harm for the region.

Agriculture was in second place with a risk index of 1.91 times the all industry average. High risk sub sectors for serious claims included Mushroom and Vegetable Growing (387); Sheep, Beef Cattle and Grain Farming (356); and Agriculture and Fishing Support Services (318) sub sectors.

While the harm index for Mushroom and Vegetable Growing increased to 387 in 2016 from 297 in 2011, Sheep, Beef Cattle and Grain Farming and Agriculture and Fishing Support Services improved over the period.

Outside of the top two industries, high-risk sub sectors included Other Wood Product Manufacturing (419), Cement, Lime, Plaster and Concrete Product Manufacturing (290), Structural Metal Product Manufacturing (340), Other Fabricated Metal Product Manufacturing (554), Specialised Machinery and Equipment Manufacturing (437), Furniture Manufacturing (223), Other Manufacturing (1807), Electricity Distribution (222), Waste Collection Services (232), Mineral, Metal and Chemical Wholesaling (273), Other Goods and Equipment Rental and Hiring (259), Building Cleaning, Pest Control and Gardening Services (250), Public Order and Safety Services (278), Other Health Care Services (362), Horse and Dog Racing Activities (1,499), Airport Operations and Other Air Transport Support Services (439), and Road Freight Transport (378).

It is interesting to note that, while serious claims represent 38 per cent of all finalised on-duty at place of work claims for all industries, this percentage drops to 29 per cent in the manufacturing sector. The highest conversion rate to serious claims was 47 per cent for both Health Care and Social Services and Transport, Postal and Warehousing. Agriculture, Forestry and Fishing industries were also very high at 45 per cent. In agriculture at least, it is expected that many less serious injuries are often under reported, driving this conversion rate up.

Sources: Queensland Employee Injury Database (QEIDB) (data extracted November 2018) and ABS, Censuses 2011 and 2016.

Appendix 1

Finalised claims (excluding on-duty road traffic and commuting claims)

Legend

Index value:
> 200  
101-200 
0-100 


Brisbane, Sunshine Coast and Wide Bay Region

Index values

Claim numbers

 

Census year

3 year average

Industry  and sub sector

2016

2011

2016

2011

  

Agriculture, Forestry and Fishing

178

276

584

525

Nursery and Floriculture Production

96

260

40

56

Mushroom and Vegetable Growing

330

241

54

76

Fruit and Tree Nut Growing

93

245

161

164

Sheep, Beef Cattle and Grain Farming

330

440

105

64

Other Crop Growing

230

208

22

25

Dairy Cattle Farming

141

171

10

11

Poultry Farming

65

82

18

13

Other Livestock Farming

263

614

27

24

Aquaculture

224

93

11

7

Forestry and Logging

142

218

5

23

Fishing

119

463

7

2

Hunting and Trapping

255

58

3

2

Forestry Support Services

275

103

23

10

Agriculture and Fishing Support Services

362

709

99

47

     

Manufacturing

195

186

5271

7130

Meat and Meat Product Manufacturing

161

280

530

776

Seafood Processing

389

451

19

31

Dairy Product Manufacturing

83

107

40

55

Fruit and Vegetable Processing

185

191

43

114

Oil and Fat Manufacturing

292

247

12

9

Grain Mill and Cereal Product Manufacturing

145

186

8

25

Bakery Product Manufacturing

142

150

157

268

Sugar and Confectionery Manufacturing

373

383

112

155

Other Food Product Manufacturing

256

240

246

249

Beverage Manufacturing

122

152

50

72

Cigarette and Tobacco Product Manufacturing

0

0

0

0

Textile Manufacturing

1265

299

12

4

Leather Tanning, Fur Dressing and Leather Product Manufacturing

103

200

10

15

Textile Product Manufacturing

475

248

35

48

Clothing and Footwear Manufacturing

30

46

15

17

Log Sawmilling and Timber Dressing

209

380

141

178

Other Wood Product Manufacturing

390

233

356

321

Pulp, Paper and Paperboard Manufacturing

393

456

17

39

Converted Paper Product Manufacturing

101

85

30

38

Printing and Printing Support Services

68

73

84

136

Reproduction of Recorded Media

4

23

0

1

Petroleum and Coal Product Manufacturing

248

201

38

96

Basic Chemical Manufacturing

142

115

33

51

Basic Polymer Manufacturing

42

632

12

23

Fertiliser and Pesticide Manufacturing

209

184

24

28

Pharmaceutical and Medicinal Product Manufacturing

46

40

28

41

Cleaning Compound and Toiletry Preparation Manufacturing

50

36

10

16

Other Basic Chemical Product Manufacturing

710

321

12

11

Polymer Product Manufacturing

173

136

192

296

Natural Rubber Product Manufacturing

753

111

8

10

Glass and Glass Product Manufacturing

150

224

53

94

Ceramic Product Manufacturing

314

116

15

18

Cement, Lime, Plaster and Concrete Product Manufacturing

525

393

181

223

Other Non-Metallic Mineral Product Manufacturing

93

90

32

24

Basic Ferrous Metal Manufacturing

71

58

99

78

Basic Ferrous Metal Product Manufacturing

88

126

20

144

Basic Non-Ferrous Metal Manufacturing

146

180

33

21

Basic Non-Ferrous Metal Product Manufacturing

23

55

5

20

Iron and Steel Forging

236

1525

6

8

Structural Metal Product Manufacturing

351

322

568

754

Metal Container Manufacturing

505

229

51

46

Sheet Metal Product Manufacturing (except Metal Structural and Container Products)

981

1026

135

242

Other Fabricated Metal Product Manufacturing

549

958

389

697

Motor Vehicle and Motor Vehicle Part Manufacturing

145

104

283

413

Other Transport Equipment Manufacturing

151

118

135

149

Professional and Scientific Equipment Manufacturing

53

40

44

38

Computer and Electronic Equipment Manufacturing

112

71

27

54

Electrical Equipment Manufacturing

169

130

67

144

Domestic Appliance Manufacturing

11

21

3

9

Pump, Compressor, Heating and Ventilation Equipment Manufacturing

83

89

9

21

Specialised Machinery and Equipment Manufacturing

439

137

197

212

Other Machinery and Equipment Manufacturing

391

243

116

167

Furniture Manufacturing

278

207

170

260

Other Manufacturing

2154

1257

359

171

     

Electricity, Gas, Water and Waste Services

142

95

558

555

Electricity Generation

162

60

16

14

Electricity Transmission

1

3

1

6

Electricity Distribution

212

108

226

239

On Selling Electricity and Electricity Market Operation

41

14

5

3

Gas Supply

35

43

9

7

Water Supply, Sewerage and Drainage Services

140

74

131

89

Waste Collection Services

219

57

134

80

Waste Treatment, Disposal and Remediation Services

125

410

36

116

     

Construction

322

295

4532

4551

Residential Building Construction

132

159

381

349

Non-Residential Building Construction

233

220

351

587

Heavy and Civil Engineering Construction

499

251

553

742

Land Development and Site Preparation Services

460

514

219

271

Building Structure Services

560

564

544

405

Building Installation Services

220

203

927

1049

Building Completion Services

601

926

996

769

Other Construction Services

642

485

562

379

     

Wholesale Trade

128

84

1453

1642

Agricultural Product Wholesaling

162

60

63

74

Mineral, Metal and Chemical Wholesaling

297

193

157

211

Timber and Hardware Goods Wholesaling

132

164

207

320

Specialised Industrial Machinery and Equipment Wholesaling

112

49

167

125

Other Machinery and Equipment Wholesaling

93

45

206

238

Motor Vehicle and Motor Vehicle Parts Wholesaling

103

47

107

80

Grocery, Liquor and Tobacco Product Wholesaling

170

139

279

340

Textile, Clothing and Footwear Wholesaling

103

33

31

25

Pharmaceutical and Toiletry Goods Wholesaling

191

74

78

55

Furniture, Floor Covering and Other Goods Wholesaling

101

74

138

155

Commission-Based Wholesaling

89

47

20

19

     

Retail Trade

61

70

2616

3331

Motor Vehicle Retailing

102

118

356

394

Motor Vehicle Parts and Tyre Retailing

164

124

120

147

Fuel Retailing

81

80

71

75

Supermarket and Grocery Stores

71

94

854

1152

Specialised Food Retailing

38

80

114

208

Furniture, Floor Coverings, Houseware and Textile Goods Retailing

100

67

130

139

Electrical and Electronic Goods Retailing

43

51

71

129

Hardware, Building and Garden Supplies Retailing

105

116

244

273

Recreational Goods Retailing

55

52

79

100

Clothing, Footwear and Personal Accessory Retailing

37

26

178

189

Department Stores

22

72

116

265

Pharmaceutical and Other Store-Based Retailing

58

44

266

240

Non-Store Retailing

174

124

15

10

Retail Commission-Based Buying and/or Selling

237

486

2

8

     

Accommodation and Food Services

62

68

2035

2158

Accommodation

118

136

457

506

Cafes, Restaurants and Takeaway Food Services

43

32

1090

973

Pubs, Taverns and Bars

103

166

286

421

Clubs (Hospitality)

96

115

201

257

     

Transport, Postal and Warehousing

157

145

2044

2311

Road Freight Transport

341

214

774

826

Road Passenger Transport

100

140

170

232

Rail Freight Transport

71

59

26

28

Rail Passenger Transport

132

65

111

163

Water Freight Transport

243

323

8

8

Water Passenger Transport

728

540

28

26

Air and Space Transport

32

31

97

81

Scenic and Sightseeing Transport

203

60

18

12

Pipeline and Other Transport

675

409

66

31

Postal and Courier Pick-up and Delivery Services

36

41

75

76

Water Transport Support Services

335

513

102

177

Airport Operations and Other Air Transport Support Services

429

387

295

287

Other Transport Support Services

87

165

71

216

Warehousing and Storage Services

117

100

203

150

     

Information Media and Telecommunications

20

18

114

137

Newspaper, Periodical, Book and Directory Publishing

51

25

34

53

Software Publishing

0

294

0

20

Motion Picture and Video Activities

39

4

33

2

Sound Recording and Music Publishing

464

40

1

5

Radio Broadcasting

25

37

5

14

Television Broadcasting

27

0

13

0

Telecommunications Services

5

9

17

23

Internet Service Providers and Web Search Portals

1

0

1

0

Data Processing, Web Hosting and Electronic Information Storage Services

21

23

4

9

Libraries and Archives

5

25

6

9

Other Information Services

0

2846

0

2

     

Financial and Insurance Services

16

16

151

205

Central Banking

0

0

0

0

Depository Financial Intermediation

21

21

48

99

Non-Depository Financing

37

45

5

4

Financial Asset Investing

4

6

1

2

Life Insurance

0

1

0

0

Health and General Insurance

15

15

57

65

Superannuation Funds

18

2

6

4

Auxiliary Finance and Investment Services

12

11

22

19

Auxiliary Insurance Services

22

33

12

12

     

Rental, Hiring and Real Estate Services

56

71

362

493

Motor Vehicle and Transport Equipment Rental and Hiring

92

62

42

46

Farm Animal and Bloodstock Leasing

0

0

0

1

Other Goods and Equipment Rental and Hiring

242

261

155

313

Non-Financial Intangible Assets (except Copyrights) Leasing

120

111

5

5

Property Operators

90

63

88

64

Real Estate Services

20

23

72

62

     

Professional, Scientific and Technical Services

19

16

479

558

Scientific Research Services

11

18

25

20

Architectural, Engineering and Technical Services

27

15

185

215

Legal and Accounting Services

12

16

72

87

Advertising Services

34

28

24

18

Market Research and Statistical Services

8

5

3

6

Management and Related Consulting Services

31

20

56

82

Veterinary Services

81

67

68

53

Other Professional, Scientific and Technical Services

39

108

13

36

Computer System Design and Related Services

7

5

33

41

     

Administrative and Support Services

136

199

1408

2496

Employment Services

151

265

561

1627

Travel Agency and Tour Arrangement Services

20

8

17

18

Other Administrative Services

37

59

77

77

Building Cleaning, Pest Control and Gardening Services

226

309

718

737

Packaging Services

81

49

35

36

     

Public Administration and Safety

116

102

2296

2411

Central Government Administration

0

0

0

1

State Government Administration

68

50

529

517

Local Government Administration

146

152

484

644

Justice

95

50

23

25

Government Representation

0

0

0

0

Defence

1

3

4

12

Public Order and Safety Services

294

262

1255

1211

Regulatory Services

16

1

2

1

     

Education and Training

59

54

2279

2126

Preschool Education

56

102

105

106

School Education

72

68

1730

1599

Tertiary Education

40

34

389

383

Adult, Community and Other Education

25

24

44

29

Educational Support Services

261

42

12

9

     

Health Care and Social Assistance

94

91

4810

4347

Hospitals

114

102

1884

1699

Medical Services

21

23

69

66

Pathology and Diagnostic Imaging Services

40

43

129

134

Allied Health Services

30

20

103

81

Other Health Care Services

375

460

347

291

Residential Care Services

124

148

1271

1183

Child Care Services

77

38

485

296

Other Social Assistance Services

116

130

521

596

     

Arts and Recreation Services

126

122

524

537

Museum Operation

85

20

21

14

Parks and Gardens Operations

82

224

57

86

Creative and Performing Arts Activities

134

104

121

98

Sports and Physical Recreation Activities

69

50

144

135

Horse and Dog Racing Activities

1396

1179

95

104

Amusement and Other Recreation Activities

195

202

49

47

Gambling Activities

35

25

37

53

     

Other Services

81

79

938

1034

Automotive Repair and Maintenance

125

126

343

413

Machinery and Equipment Repair and Maintenance

129

27

198

137

Other Repair and Maintenance

31

18

8

6

Personal Care Services

27

24

56

66

Funeral, Crematorium and Cemetery Services

122

115

21

24

Other Personal Services

61

106

98

122

Religious Services

51

33

52

45

Civic, Professional and Other Interest Group Services

79

130

154

207

Private Households Employing Staff and Undifferentiated Goods- and Service-Producing Activities of Households for Own Use

82

148

9

13



Appendix 2

Finalised serious claims (excluding on-duty road traffic and commuting claims)

Index value:
> 200  
101-200 
0-100 


Brisbane, Sunshine Coast and Wide Bay Region

Index values

Claim numbers

 

Census year

3 year average

Industry  and sub sector

2016

2011

2016

2011

  

Agriculture, Forestry and Fishing

191

288

259

270

Nursery and Floriculture Production

100

305

17

25

Mushroom and Vegetable Growing

387

297

29

48

Fruit and Tree Nut Growing

102

243

61

80

Sheep, Beef Cattle and Grain Farming

356

486

54

40

Other Crop Growing

262

211

12

14

Dairy Cattle Farming

164

158

5

6

Poultry Farming

70

96

5

4

Other Livestock Farming

294

165

13

10

Aquaculture

229

112

5

3

Forestry and Logging

168

242

3

12

Fishing

130

580

3

1

Hunting and Trapping

158

49

1

0

Forestry Support Services

306

82

11

4

Agriculture and Fishing Support Services

318

860

40

23

     

Manufacturing

180

170

1515

1865

Meat and Meat Product Manufacturing

159

301

185

255

Seafood Processing

438

511

9

15

Dairy Product Manufacturing

84

123

13

21

Fruit and Vegetable Processing

101

209

16

31

Oil and Fat Manufacturing

233

296

2

4

Grain Mill and Cereal Product Manufacturing

154

222

2

9

Bakery Product Manufacturing

136

150

67

83

Sugar and Confectionery Manufacturing

196

217

14

27

Other Food Product Manufacturing

268

266

78

72

Beverage Manufacturing

117

174

12

22

Cigarette and Tobacco Product Manufacturing

0

0

0

0

Textile Manufacturing

62

369

2

2

Leather Tanning, Fur Dressing and Leather Product Manufacturing

98

211

4

4

Textile Product Manufacturing

543

292

17

21

Clothing and Footwear Manufacturing

23

41

4

7

Log Sawmilling and Timber Dressing

208

412

39

50

Other Wood Product Manufacturing

419

235

119

94

Pulp, Paper and Paperboard Manufacturing

396

467

3

7

Converted Paper Product Manufacturing

98

84

7

8

Printing and Printing Support Services

65

80

30

45

Reproduction of Recorded Media

0

24

0

0

Petroleum and Coal Product Manufacturing

232

180

9

13

Basic Chemical Manufacturing

133

101

7

11

Basic Polymer Manufacturing

43

744

3

5

Fertiliser and Pesticide Manufacturing

235

33

9

5

Pharmaceutical and Medicinal Product Manufacturing

41

28

6

7

Cleaning Compound and Toiletry Preparation Manufacturing

52

35

4

4

Other Basic Chemical Product Manufacturing

815

271

4

3

Polymer Product Manufacturing

180

151

58

77

Natural Rubber Product Manufacturing

819

131

2

5

Glass and Glass Product Manufacturing

139

145

12

17

Ceramic Product Manufacturing

309

110

3

5

Cement, Lime, Plaster and Concrete Product Manufacturing

290

261

47

51

Other Non-Metallic Mineral Product Manufacturing

87

106

11

8

Basic Ferrous Metal Manufacturing

69

67

13

18

Basic Ferrous Metal Product Manufacturing

72

118

5

24

Basic Non-Ferrous Metal Manufacturing

138

24

9

3

Basic Non-Ferrous Metal Product Manufacturing

12

52

2

6

Iron and Steel Forging

121

331

0

1

Structural Metal Product Manufacturing

340

341

141

195

Metal Container Manufacturing

388

184

11

10

Sheet Metal Product Manufacturing (except Metal Structural and Container Products)

803

710

29

52

Other Fabricated Metal Product Manufacturing

554

893

105

178

Motor Vehicle and Motor Vehicle Part Manufacturing

150

107

67

81

Other Transport Equipment Manufacturing

155

112

42

42

Professional and Scientific Equipment Manufacturing

55

46

14

11

Computer and Electronic Equipment Manufacturing

124

80

9

13

Electrical Equipment Manufacturing

171

138

16

32

Domestic Appliance Manufacturing

11

23

1

2

Pump, Compressor, Heating and Ventilation Equipment Manufacturing

92

92

4

5

Specialised Machinery and Equipment Manufacturing

437

118

51

45

Other Machinery and Equipment Manufacturing

317

247

23

32

Furniture Manufacturing

223

210

56

85

Other Manufacturing

1807

249

124

39

     

Electricity, Gas, Water and Waste Services

140

73

162

109

Electricity Generation

52

3

5

1

Electricity Transmission

0

3

0

1

Electricity Distribution

222

81

52

36

On Selling Electricity and Electricity Market Operation

36

17

3

1

Gas Supply

38

51

4

3

Water Supply, Sewerage and Drainage Services

148

51

36

21

Waste Collection Services

232

55

46

13

Waste Treatment, Disposal and Remediation Services

138

366

17

34

     

Construction

300

263

1689

1531

Residential Building Construction

136

186

167

157

Non-Residential Building Construction

198

220

102

160

Heavy and Civil Engineering Construction

547

260

205

190

Land Development and Site Preparation Services

506

464

103

102

Building Structure Services

614

629

234

179

Building Installation Services

185

180

286

309

Building Completion Services

449

577

367

285

Other Construction Services

603

385

225

149

     

Wholesale Trade

135

89

508

505

Agricultural Product Wholesaling

173

67

22

27

Mineral, Metal and Chemical Wholesaling

273

178

42

47

Timber and Hardware Goods Wholesaling

142

169

76

84

Specialised Industrial Machinery and Equipment Wholesaling

107

46

44

24

Other Machinery and Equipment Wholesaling

101

48

69

61

Motor Vehicle and Motor Vehicle Parts Wholesaling

110

54

37

28

Grocery, Liquor and Tobacco Product Wholesaling

190

150

121

148

Textile, Clothing and Footwear Wholesaling

111

34

10

10

Pharmaceutical and Toiletry Goods Wholesaling

211

81

27

17

Furniture, Floor Covering and Other Goods Wholesaling

106

85

51

56

Commission-Based Wholesaling

97

48

9

4

     

Retail Trade

64

70

967

1050

Motor Vehicle Retailing

107

116

109

106

Motor Vehicle Parts and Tyre Retailing

176

138

49

51

Fuel Retailing

89

94

35

30

Supermarket and Grocery Stores

72

99

301

337

Specialised Food Retailing

42

82

48

84

Furniture, Floor Coverings, Houseware and Textile Goods Retailing

112

63

53

52

Electrical and Electronic Goods Retailing

47

59

29

42

Hardware, Building and Garden Supplies Retailing

112

81

87

98

Recreational Goods Retailing

32

57

30

34

Clothing, Footwear and Personal Accessory Retailing

40

29

72

57

Department Stores

18

58

33

58

Pharmaceutical and Other Store-Based Retailing

65

43

114

91

Non-Store Retailing

201

129

7

5

Retail Commission-Based Buying and/or Selling

280

597

1

4

     

Accommodation and Food Services

65

71

782

776

Accommodation

121

115

198

195

Cafes, Restaurants and Takeaway Food Services

47

36

372

327

Pubs, Taverns and Bars

104

189

118

154

Clubs (Hospitality)

107

135

95

100

     

Transport, Postal and Warehousing

166

151

956

983

Road Freight Transport

378

246

449

422

Road Passenger Transport

112

159

85

107

Rail Freight Transport

51

64

5

8

Rail Passenger Transport

103

55

28

31

Water Freight Transport

236

63

4

2

Water Passenger Transport

823

551

11

8

Air and Space Transport

32

36

42

37

Scenic and Sightseeing Transport

234

67

9

5

Pipeline and Other Transport

716

301

28

9

Postal and Courier Pick-up and Delivery Services

40

49

31

41

Water Transport Support Services

260

325

37

62

Airport Operations and Other Air Transport Support Services

439

424

121

120

Other Transport Support Services

96

170

27

87

Warehousing and Storage Services

127

108

77

45

     

Information Media and Telecommunications

20

19

34

43

Newspaper, Periodical, Book and Directory Publishing

50

26

13

15

Software Publishing

0

0

0

0

Motion Picture and Video Activities

39

28

9

7

Sound Recording and Music Publishing

553

90

1

1

Radio Broadcasting

20

3

1

1

Television Broadcasting

28

19

2

4

Telecommunications Services

5

10

5

9

Internet Service Providers and Web Search Portals

1

0

0

0

Data Processing, Web Hosting and Electronic Information Storage Services

21

21

1

2

Libraries and Archives

3

26

1

3

Other Information Services

0

3537

0

1

     

Financial and Insurance Services

16

17

58

69

Central Banking

0

0

0

0

Depository Financial Intermediation

23

22

20

35

Non-Depository Financing

40

55

2

2

Financial Asset Investing

0

5

0

1

Life Insurance

0

0

0

0

Health and General Insurance

12

16

19

19

Superannuation Funds

21

1

3

1

Auxiliary Finance and Investment Services

14

13

10

7

Auxiliary Insurance Services

23

39

5

5

     

Rental, Hiring and Real Estate Services

56

80

141

171

Motor Vehicle and Transport Equipment Rental and Hiring

102

67

16

16

Farm Animal and Bloodstock Leasing

0

0

0

0

Other Goods and Equipment Rental and Hiring

259

297

58

108

Non-Financial Intangible Assets (except Copyrights) Leasing

128

128

3

2

Property Operators

82

74

34

26

Real Estate Services

21

23

31

19

     

Professional, Scientific and Technical Services

18

17

147

146

Scientific Research Services

9

20

7

7

Architectural, Engineering and Technical Services

27

15

45

47

Legal and Accounting Services

10

14

29

26

Advertising Services

34

32

8

5

Market Research and Statistical Services

10

6

2

3

Management and Related Consulting Services

25

21

21

24

Veterinary Services

89

78

18

12

Other Professional, Scientific and Technical Services

36

121

4

13

Computer System Design and Related Services

7

5

13

9

     

Administrative and Support Services

147

200

636

918

Employment Services

160

257

193

503

Travel Agency and Tour Arrangement Services

23

9

10

6

Other Administrative Services

35

45

28

27

Building Cleaning, Pest Control and Gardening Services

250

331

394

372

Packaging Services

87

47

11

9

     

Public Administration and Safety

109

108

850

817

Central Government Administration

0

0

0

1

State Government Administration

68

44

212

166

Local Government Administration

116

160

181

245

Justice

109

58

10

8

Government Representation

0

0

0

0

Defence

1

3

1

2

Public Order and Safety Services

278

292

446

395

Regulatory Services

19

1

1

0

     

Education and Training

60

56

749

673

Preschool Education

58

117

44

42

School Education

73

72

567

507

Tertiary Education

40

34

114

109

Adult, Community and Other Education

27

14

20

12

Educational Support Services

285

45

4

3

     

Health Care and Social Assistance

103

104

2268

1988

Hospitals

127

113

892

773

Medical Services

23

26

26

23

Pathology and Diagnostic Imaging Services

42

46

50

32

Allied Health Services

34

21

37

20

Other Health Care Services

362

507

129

131

Residential Care Services

139

177

651

604

Child Care Services

84

43

204

116

Other Social Assistance Services

133

155

279

290

     

Arts and Recreation Services

127

132

215

194

Museum Operation

86

19

8

4

Parks and Gardens Operations

82

178

14

24

Creative and Performing Arts Activities

144

112

39

24

Sports and Physical Recreation Activities

72

55

63

49

Horse and Dog Racing Activities

1499

1429

63

68

Amusement and Other Recreation Activities

117

232

16

17

Gambling Activities

32

18

11

9

     

Other Services

76

76

326

344

Automotive Repair and Maintenance

96

116

112

127

Machinery and Equipment Repair and Maintenance

135

27

59

32

Other Repair and Maintenance

33

17

2

1

Personal Care Services

31

28

27

28

Funeral, Crematorium and Cemetery Services

139

138

10

10

Other Personal Services

67

124

37

46

Religious Services

56

37

21

18

Civic, Professional and Other Interest Group Services

85

105

52

75

Private Households Employing Staff and Undifferentiated Goods- and Service-Producing Activities of Households for Own Use

89

178

5

6

North and Central Queensland

The North and Central Queensland region heat map for on-duty at place of work claims (Appendix 1) revealed the industries that demonstrated exceptionally high index values and a large number of claims included:

  • Construction
  • Manufacturing
  • Transport, Postal and Warehousing
  • Agriculture, Forestry and Fishing
  • Wholesale Trade

Construction industry
Similar to other injury risk measures, the Construction industry recorded the highest average index value of 383 (or 3.83 times the all industry average), while also holding the second largest number of claims after Manufacturing with 12 per cent of all claims.

A large proportion (88 per cent) of the Construction industry comprised high risk industry sub sectors. These high risk sub sectors included:

Industry sub sectorIndex valueNumber of claims
Heavy and Civil Engineering Construction 708 294
Other Construction Services 521 105
Land Development and Site Preparation Services 614 104
Building Structure Services 666 91
Building Completion Services 467 117
Non-Residential Building Construction 411 69
Residential Building Construction 202 73

The heat map revealed a general worsening of results in the Construction industry over time relative to other industries. This could mean a slower improvement on average, costlier claims and/or a higher rate of claims.

Manufacturing industry
Similar to other injury risk measures, the Manufacturing industry recorded the second highest average index value of 218 (or 2.18 times the all industry average), while also holding the largest number of claims (14 per cent of all claims).

Accordingly, the heat map revealed that the Manufacturing industry has many high harm sub sectors, with nearly a third of Manufacturing sub sectors shaded red (30 per cent). The industry sub sectors that recorded exceptionally high index values and claim numbers (greater than 50) include:

Industry sub sectorIndex valueNumber of claims
Other Manufacturing 5450 66
Specialised Machinery and Equipment Manufacturing 1404 125
Other Fabricated Metal Product Manufacturing 1109 138
Structural Metal Product Manufacturing 305 77
Sugar and Confectionery Manufacturing 288 269


Transport, Postal and Warehousing industry
The heat map revealed that on average, the Transport, Postal and Warehousing industry demonstrated index levels that were 1.95 times the average, slightly better than in 2011 (2.01 times). The result was largely attributed to improvements in passenger transport and Water Transport Support Services. Despite this, eight industry subsectors, or 57 per cent, were deemed high risk in 2016 including Road Freight Transport (353); Rail Freight Transport (242); and Scenic and Sightseeing Transport (328).

Agriculture, Forestry and Fishing industry
The harm index for Agriculture, Forestry and Fishing was 164 or 1.64 times the all industry average risk for the region. This is an improvement since the 2011 Census period when the industry was high risk with an index of 225, despite a marginal increase in claims. Possible reasons for this include a faster relative improvement over time, cheaper claims and/ or industry growth and lower claim rates.

High risk industry sub sectors in Agriculture include Sheep, Beef Cattle and Grain Farming (278); and Agriculture and Fishing Support Services (206). Both these sub sectors have remained high risk over time.

Wholesale Trade industry
This industry’s performance over the two Census periods improved marginally. In 2011 and in 2016 it was deemed medium harm at 1.22 and 1.18 times risker than the all industry average respectively. In addition there has been a 44 per cent decrease in the numbers of claims over the same period.

There was one high risk industry sub sector in the Wholesale Trade industry in the North and Central Queensland region which was Furniture, Floor Covering and Other Goods Wholesaling. This industry sub sector had an index value 345 or 3.45 the all industry average for the region, worsening from 160 in 2011. This subsector had relatively few claims however with only 15 on average in 2016, down from 27 in 2011.

Other high risk industry sub sectors
The industry sub sectors in the table below recorded high index values. However, Other Professional, Scientific and Technical Services had relatively low numbers of claims (4). The high index is likely due to a few very large claims. Horse and Dog Racing Activities; and Other Professional, Scientific and Technical Services were also high risk in the previous 2011 period.

Industry sub sectorIndex valueNumber of claims
Horse and Dog Racing Activities 2943 32
Amusement and Other Recreation Activities 278 18
Waste Collection Services 267 34
Other Professional, Scientific and Technical Services 248 4
Motor Vehicle Parts and Tyre Retailing 202 42
Public Order and Safety Services 201 316


Serious on-duty at place of work claims (5 or more days off work)
The heat map produced for serious claims (Appendix 2) revealed that high risk industry sub sectors were very similar to all finalised claims.

Likewise, the Construction industry was of the highest risk, largely due to a high proportion of sub sectors in the high risk category in 2016 (88 per cent). The only sub sector that was not deemed high risk was Building Installation Services (181). It was however close to being categorised as high risk.

There was only one harm index improvement in 2016, Building Structure Services, which had a 56 point decrease to 720. A move in the right direction, but still a very concerning result at 7.2 times worse than the all industry average in the region. All other sub sectors in Construction did not fare so well with a notable worsening of the harm index over the five year period to 2016.

Transport was in second place with a risk index of 193 or 1.93 the all industry average in North and Central Queensland. Road Freight Transport and Scenic and Sightseeing Transport are two sub sectors worth noting with high harm results of 369 and 349 respectively. These two subsectors also had a relatively large number of claims (170 and 51 respectively).

Manufacturing was in third place with a risk index of 1.83 times the all industry average in 2016, marginally up from 1.74 times in 2011. High risk sub sectors for serious claims which had a relatively high index and claim numbers included Other Fabricated Metal Product Manufacturing (index 1113, claims 41) and Specialised Machinery and Equipment Manufacturing (index 1248, claims 44).

Outside of the top three industries, high-risk sub sectors with a relatively large number of claims include Horse and Dog Racing Activities (2,683); Public Order and Safety Services (210); Sheep, Beef Cattle and Grain Farming (266); Agriculture and Fishing Support Services (220); and Motor Vehicle Parts and Tyre Retailing (218).

It is interesting to note that while serious claims represent 42 per cent of all finalised on-duty at place of work claims for all industries in the North and Central Queensland region, this percentage drops to 27 percent in the manufacturing sector. The highest conversion rate to serious claims was 57 per cent for Arts and Recreation Services, followed by Health Care and Social Assistance (54 per cent); Information Media and Telecommunications (53 per cent); and Agriculture, Forestry and Fishing industries (51 per cent). In agriculture at least, it is expected that many less serious injuries are often under reported, driving this conversion rate up.

Sources: Queensland Employee Injury Database (QEIDB) (data extracted January 2018) and ABS, Censuses 2011 and 2016.


Appendix 1

Finalised claims (excluding on-duty road traffic and commuting claims)

Legend

Index value:
> 200  
101-200 
0-100 


North and Central Queensland Region

Index values

Claim numbers

 

Census year

3 year average

Industry  and sub sector

2016

2011

2016

2011

  

Agriculture, Forestry and Fishing

164

225

597

595

Nursery and Floriculture Production

62

86

4

7

Mushroom and Vegetable Growing

182

165

16

18

Fruit and Tree Nut Growing

117

241

258

212

Sheep, Beef Cattle and Grain Farming

278

274

204

234

Other Crop Growing

80

94

32

34

Dairy Cattle Farming

49

19

3

3

Poultry Farming

149

6

2

0

Other Livestock Farming

112

151

6

8

Aquaculture

103

336

14

29

Forestry and Logging

187

54

1

2

Fishing

162

170

5

3

Hunting and Trapping

369

0

0

0

Forestry Support Services

17

123

1

2

Agriculture and Fishing Support Services

206

476

52

43

     

Manufacturing

218

187

1277

2402

Meat and Meat Product Manufacturing

167

329

113

330

Seafood Processing

308

589

2

4

Dairy Product Manufacturing

169

74

4

11

Fruit and Vegetable Processing

115

102

3

8

Oil and Fat Manufacturing

0

5960

0

3

Grain Mill and Cereal Product Manufacturing

0

164

0

2

Bakery Product Manufacturing

29

46

17

32

Sugar and Confectionery Manufacturing

288

208

269

284

Other Food Product Manufacturing

214

224

11

17

Beverage Manufacturing

129

278

9

11

Cigarette and Tobacco Product Manufacturing

0

0

0

0

Textile Manufacturing

677

926

2

6

Leather Tanning, Fur Dressing and Leather Product Manufacturing

0

141

0

0

Textile Product Manufacturing

11

22

1

4

Clothing and Footwear Manufacturing

0

2

0

0

Log Sawmilling and Timber Dressing

234

164

28

20

Other Wood Product Manufacturing

299

263

25

38

Pulp, Paper and Paperboard Manufacturing

427

1358

1

3

Converted Paper Product Manufacturing

189

96

2

15

Printing and Printing Support Services

8

12

3

4

Reproduction of Recorded Media

0

0

0

0

Petroleum and Coal Product Manufacturing

65

95

3

5

Basic Chemical Manufacturing

36

61

3

8

Basic Polymer Manufacturing

0

2959

0

4

Fertiliser and Pesticide Manufacturing

96

139

10

8

Pharmaceutical and Medicinal Product Manufacturing

0

333

0

3

Cleaning Compound and Toiletry Preparation Manufacturing

98

13

1

1

Other Basic Chemical Product Manufacturing

44

82

8

12

Polymer Product Manufacturing

201

86

10

20

Natural Rubber Product Manufacturing

28

9

0

1

Glass and Glass Product Manufacturing

288

259

4

9

Ceramic Product Manufacturing

163

119

1

2

Cement, Lime, Plaster and Concrete Product Manufacturing

200

320

35

72

Other Non-Metallic Mineral Product Manufacturing

161

22

7

5

Basic Ferrous Metal Manufacturing

88

24

18

27

Basic Ferrous Metal Product Manufacturing

311

126

10

24

Basic Non-Ferrous Metal Manufacturing

186

128

126

169

Basic Non-Ferrous Metal Product Manufacturing

1

4

1

3

Iron and Steel Forging

4

118

0

2

Structural Metal Product Manufacturing

305

232

77

214

Metal Container Manufacturing

155

170

13

21

Sheet Metal Product Manufacturing (except Metal Structural and Container Products)

807

672

19

45

Other Fabricated Metal Product Manufacturing

1109

778

138

286

Motor Vehicle and Motor Vehicle Part Manufacturing

71

91

22

64

Other Transport Equipment Manufacturing

195

301

54

173

Professional and Scientific Equipment Manufacturing

2

21

1

3

Computer and Electronic Equipment Manufacturing

19

275

1

4

Electrical Equipment Manufacturing

42

276

4

20

Domestic Appliance Manufacturing

0

0

0

0

Pump, Compressor, Heating and Ventilation Equipment Manufacturing

10

2

3

2

Specialised Machinery and Equipment Manufacturing

1404

399

125

269

Other Machinery and Equipment Manufacturing

60

345

10

59

Furniture Manufacturing

180

256

15

37

Other Manufacturing

5450

721

66

37

     

Electricity, Gas, Water and Waste Services

74

142

117

247

Electricity Generation

98

18

19

17

Electricity Transmission

0

162

0

3

Electricity Distribution

72

168

51

151

On Selling Electricity and Electricity Market Operation

31

17

1

1

Gas Supply

2

47

1

1

Water Supply, Sewerage and Drainage Services

7

120

5

18

Waste Collection Services

267

81

34

17

Waste Treatment, Disposal and Remediation Services

12

450

6

39

     

Construction

383

237

1075

1567

Residential Building Construction

202

126

73

137

Non-Residential Building Construction

411

268

69

192

Heavy and Civil Engineering Construction

708

181

294

310

Land Development and Site Preparation Services

614

534

104

199

Building Structure Services

666

699

91

124

Building Installation Services

176

170

222

352

Building Completion Services

467

247

117

136

Other Construction Services

521

332

105

118

     

Wholesale Trade

118

122

336

600

Agricultural Product Wholesaling

60

126

9

12

Mineral, Metal and Chemical Wholesaling

140

141

55

84

Timber and Hardware Goods Wholesaling

63

132

46

101

Specialised Industrial Machinery and Equipment Wholesaling

160

99

98

178

Other Machinery and Equipment Wholesaling

136

133

31

50

Motor Vehicle and Motor Vehicle Parts Wholesaling

73

43

26

29

Grocery, Liquor and Tobacco Product Wholesaling

121

194

49

105

Textile, Clothing and Footwear Wholesaling

66

3

2

1

Pharmaceutical and Toiletry Goods Wholesaling

60

114

5

9

Furniture, Floor Covering and Other Goods Wholesaling

345

160

15

27

Commission-Based Wholesaling

5

5

1

4

     

Retail Trade

67

63

820

1172

Motor Vehicle Retailing

78

87

93

125

Motor Vehicle Parts and Tyre Retailing

202

126

42

57

Fuel Retailing

53

94

27

47

Supermarket and Grocery Stores

101

103

369

541

Specialised Food Retailing

48

83

35

60

Furniture, Floor Coverings, Houseware and Textile Goods Retailing

59

42

32

40

Electrical and Electronic Goods Retailing

44

34

18

28

Hardware, Building and Garden Supplies Retailing

108

55

80

78

Recreational Goods Retailing

43

33

17

27

Clothing, Footwear and Personal Accessory Retailing

22

13

24

28

Department Stores

24

38

39

75

Pharmaceutical and Other Store-Based Retailing

40

32

40

61

Non-Store Retailing

81

313

2

3

Retail Commission-Based Buying and/or Selling

19

210

0

2

     

Accommodation and Food Services

64

71

851

1067

Accommodation

88

84

423

496

Cafes, Restaurants and Takeaway Food Services

38

41

269

356

Pubs, Taverns and Bars

112

152

113

152

Clubs (Hospitality)

89

92

46

63

     

Transport, Postal and Warehousing

195

201

837

1185

Road Freight Transport

353

244

272

350

Road Passenger Transport

87

109

26

34

Rail Freight Transport

242

144

190

232

Rail Passenger Transport

245

536

31

141

Water Freight Transport

1252

1937

5

16

Water Passenger Transport

266

986

18

55

Air and Space Transport

13

128

9

15

Scenic and Sightseeing Transport

328

73

106

64

Pipeline and Other Transport

1076

1402

11

13

Postal and Courier Pick-up and Delivery Services

62

68

21

25

Water Transport Support Services

189

216

72

89

Airport Operations and Other Air Transport Support Services

166

313

41

73

Other Transport Support Services

28

277

6

59

Warehousing and Storage Services

263

172

29

19

     

Information Media and Telecommunications

11

12

11

24

Newspaper, Periodical, Book and Directory Publishing

15

11

3

10

Software Publishing

0

0

0

0

Motion Picture and Video Activities

35

74

4

6

Sound Recording and Music Publishing

0

75

0

1

Radio Broadcasting

6

3

1

0

Television Broadcasting

2

5

1

3

Telecommunications Services

10

0

2

2

Internet Service Providers and Web Search Portals

0

0

0

0

Data Processing, Web Hosting and Electronic Information Storage Services

0

37

0

1

Libraries and Archives

1

8

1

0

Other Information Services

0

0

0

0

     

Financial and Insurance Services

13

11

11

18

Central Banking

0

0

0

0

Depository Financial Intermediation

13

11

6

13

Non-Depository Financing

0

22

0

1

Financial Asset Investing

0

0

0

0

Life Insurance

0

0

0

0

Health and General Insurance

4

4

2

2

Superannuation Funds

0

0

0

0

Auxiliary Finance and Investment Services

26

22

2

2

Auxiliary Insurance Services

1

2

1

0

     

Rental, Hiring and Real Estate Services

40

64

75

154

Motor Vehicle and Transport Equipment Rental and Hiring

66

42

18

26

Farm Animal and Bloodstock Leasing

0

0

0

0

Other Goods and Equipment Rental and Hiring

56

148

33

102

Non-Financial Intangible Assets (except Copyrights) Leasing

5

31

0

1

Property Operators

126

47

13

11

Real Estate Services

13

23

10

12

     

Professional, Scientific and Technical Services

38

32

112

194

Scientific Research Services

37

33

6

7

Architectural, Engineering and Technical Services

66

32

62

100

Legal and Accounting Services

13

13

8

14

Advertising Services

48

8

4

2

Market Research and Statistical Services

1

37

1

2

Management and Related Consulting Services

41

25

16

20

Veterinary Services

33

23

11

8

Other Professional, Scientific and Technical Services

248

448

4

36

Computer System Design and Related Services

0

12

1

5

     

Administrative and Support Services

116

167

314

647

Employment Services

94

182

103

397

Travel Agency and Tour Arrangement Services

5

5

2

5

Other Administrative Services

42

47

12

13

Building Cleaning, Pest Control and Gardening Services

183

234

166

210

Packaging Services

170

310

31

21

     

Public Administration and Safety

107

105

982

1167

Central Government Administration

0

3

0

1

State Government Administration

80

45

90

115

Local Government Administration

160

169

564

630

Justice

37

50

2

2

Government Representation

0

0

0

0

Defence

8

10

10

31

Public Order and Safety Services

201

188

316

387

Regulatory Services

0

2

0

1

     

Education and Training

42

48

546

562

Preschool Education

18

72

7

14

School Education

46

46

437

427

Tertiary Education

35

57

65

87

Adult, Community and Other Education

54

53

35

25

Educational Support Services

29

299

2

9

     

Health Care and Social Assistance

74

77

1027

1147

Hospitals

91

97

443

492

Medical Services

24

14

20

16

Pathology and Diagnostic Imaging Services

45

17

13

15

Allied Health Services

31

6

23

24

Other Health Care Services

150

310

56

74

Residential Care Services

88

124

261

315

Child Care Services

40

30

79

82

Other Social Assistance Services

115

90

132

128

     

Arts and Recreation Services

141

145

120

209

Museum Operation

52

65

2

3

Parks and Gardens Operations

51

142

22

56

Creative and Performing Arts Activities

118

100

10

16

Sports and Physical Recreation Activities

36

86

16

41

Horse and Dog Racing Activities

2943

2172

32

31

Amusement and Other Recreation Activities

278

157

18

31

Gambling Activities

72

50

21

32

     

Other Services

78

59

271

320

Automotive Repair and Maintenance

89

100

95

161

Machinery and Equipment Repair and Maintenance

160

34

112

74

Other Repair and Maintenance

38

78

4

4

Personal Care Services

12

12

7

10

Funeral, Crematorium and Cemetery Services

1

57

1

2

Other Personal Services

64

63

18

24

Religious Services

35

6

6

4

Civic, Professional and Other Interest Group Services

80

103

25

39

Private Households Employing Staff and Undifferentiated Goods- and Service-Producing Activities of Households for Own Use

169

82

2

1



Appendix 2

Finalised serious claims (excluding on-duty road traffic and commuting claims)

Index value:
> 200  
101-200 
0-100 


North and Central Queensland Region

Index values

Claim numbers

 

Census year

3 year average

Industry  and sub sector

2016

2011

2016

2011

  

Agriculture, Forestry and Fishing

163

241

305

363

Nursery and Floriculture Production

65

95

2

5

Mushroom and Vegetable Growing

190

184

9

12

Fruit and Tree Nut Growing

114

262

87

100

Sheep, Beef Cattle and Grain Farming

266

287

138

170

Other Crop Growing

84

99

19

26

Dairy Cattle Farming

54

22

2

2

Poultry Farming

165

7

1

0

Other Livestock Farming

99

157

2

4

Aquaculture

109

370

6

12

Forestry and Logging

208

60

1

1

Fishing

179

191

3

2

Hunting and Trapping

412

0

0

0

Forestry Support Services

17

134

0

1

Agriculture and Fishing Support Services

220

514

32

27

     

Manufacturing

183

174

348

622

Meat and Meat Product Manufacturing

149

317

33

96

Seafood Processing

340

661

2

3

Dairy Product Manufacturing

181

77

2

3

Fruit and Vegetable Processing

117

105

1

3

Oil and Fat Manufacturing

0

6740

0

3

Grain Mill and Cereal Product Manufacturing

0

88

0

1

Bakery Product Manufacturing

27

47

9

13

Sugar and Confectionery Manufacturing

195

162

42

56

Other Food Product Manufacturing

218

198

5

6

Beverage Manufacturing

136

296

5

5

Cigarette and Tobacco Product Manufacturing

0

0

0

0

Textile Manufacturing

0

683

0

2

Leather Tanning, Fur Dressing and Leather Product Manufacturing

0

160

0

0

Textile Product Manufacturing

8

21

0

2

Clothing and Footwear Manufacturing

0

2

0

0

Log Sawmilling and Timber Dressing

234

155

10

9

Other Wood Product Manufacturing

310

285

6

17

Pulp, Paper and Paperboard Manufacturing

444

1410

1

1

Converted Paper Product Manufacturing

45

67

0

1

Printing and Printing Support Services

8

13

1

2

Reproduction of Recorded Media

0

0

0

0

Petroleum and Coal Product Manufacturing

2

83

0

1

Basic Chemical Manufacturing

39

65

1

3

Basic Polymer Manufacturing

0

3336

0

2

Fertiliser and Pesticide Manufacturing

95

34

3

3

Pharmaceutical and Medicinal Product Manufacturing

0

365

0

1

Cleaning Compound and Toiletry Preparation Manufacturing

105

0

0

0

Other Basic Chemical Product Manufacturing

36

87

2

3

Polymer Product Manufacturing

195

89

3

7

Natural Rubber Product Manufacturing

0

0

0

0

Glass and Glass Product Manufacturing

301

289

2

4

Ceramic Product Manufacturing

0

128

0

1

Cement, Lime, Plaster and Concrete Product Manufacturing

197

233

11

22

Other Non-Metallic Mineral Product Manufacturing

150

24

2

2

Basic Ferrous Metal Manufacturing

91

23

6

7

Basic Ferrous Metal Product Manufacturing

297

124

3

4

Basic Non-Ferrous Metal Manufacturing

117

105

29

34

Basic Non-Ferrous Metal Product Manufacturing

0

1

0

0

Iron and Steel Forging

0

95

0

0

Structural Metal Product Manufacturing

308

227

21

53

Metal Container Manufacturing

112

175

4

4

Sheet Metal Product Manufacturing (except Metal Structural and Container Products)

719

682

8

11

Other Fabricated Metal Product Manufacturing

1113

780

41

73

Motor Vehicle and Motor Vehicle Part Manufacturing

70

85

3

9

Other Transport Equipment Manufacturing

204

278

15

35

Professional and Scientific Equipment Manufacturing

0

23

0

2

Computer and Electronic Equipment Manufacturing

20

306

0

2

Electrical Equipment Manufacturing

42

300

1

4

Domestic Appliance Manufacturing

0

0

0

0

Pump, Compressor, Heating and Ventilation Equipment Manufacturing

0

0

0

0

Specialised Machinery and Equipment Manufacturing

1248

402

44

67

Other Machinery and Equipment Manufacturing

52

365

3

18

Furniture Manufacturing

192

278

7

16

Other Manufacturing

4037

576

22

10

     

Electricity, Gas, Water and Waste Services

61

112

37

72

Electricity Generation

10

3

1

1

Electricity Transmission

0

164

0

1

Electricity Distribution

71

100

18

36

On Selling Electricity and Electricity Market Operation

34

19

0

1

Gas Supply

0

52

0

1

Water Supply, Sewerage and Drainage Services

6

128

1

8

Waste Collection Services

290

78

15

6

Waste Treatment, Disposal and Remediation Services

8

484

2

18

     

Construction

408

245

526

635

Residential Building Construction

219

138

42

80

Non-Residential Building Construction

447

271

31

75

Heavy and Civil Engineering Construction

747

183

139

89

Land Development and Site Preparation Services

648

585

59

91

Building Structure Services

720

776

48

62

Building Installation Services

181

163

88

118

Building Completion Services

507

223

65

63

Other Construction Services

567

337

54

57

     

Wholesale Trade

120

118

125

208

Agricultural Product Wholesaling

52

138

3

5

Mineral, Metal and Chemical Wholesaling

135

138

18

29

Timber and Hardware Goods Wholesaling

58

136

14

36

Specialised Industrial Machinery and Equipment Wholesaling

167

97

30

43

Other Machinery and Equipment Wholesaling

138

141

12

17

Motor Vehicle and Motor Vehicle Parts Wholesaling

77

33

11

9

Grocery, Liquor and Tobacco Product Wholesaling

124

171

27

55

Textile, Clothing and Footwear Wholesaling

66

0

1

0

Pharmaceutical and Toiletry Goods Wholesaling

39

94

2

2

Furniture, Floor Covering and Other Goods Wholesaling

374

173

8

11

Commission-Based Wholesaling

0

3

0

1

     

Retail Trade

66

65

333

425

Motor Vehicle Retailing

80

91

32

41

Motor Vehicle Parts and Tyre Retailing

218

136

20

23

Fuel Retailing

57

101

14

26

Supermarket and Grocery Stores

100

101

144

181

Specialised Food Retailing

47

91

19

31

Furniture, Floor Coverings, Houseware and Textile Goods Retailing

58

45

14

20

Electrical and Electronic Goods Retailing

46

35

5

11

Hardware, Building and Garden Supplies Retailing

111

56

37

26

Recreational Goods Retailing

25

32

8

10

Clothing, Footwear and Personal Accessory Retailing

22

13

10

11

Department Stores

22

32

12

16

Pharmaceutical and Other Store-Based Retailing

43

33

17

26

Non-Store Retailing

81

354

1

2

Retail Commission-Based Buying and/or Selling

0

236

0

2

     

Accommodation and Food Services

65

74

325

411

Accommodation

88

87

140

174

Cafes, Restaurants and Takeaway Food Services

39

43

96

126

Pubs, Taverns and Bars

116

163

60

78

Clubs (Hospitality)

96

101

29

34

     

Transport, Postal and Warehousing

193

195

368

485

Road Freight Transport

369

256

170

202

Road Passenger Transport

94

122

15

21

Rail Freight Transport

189

112

29

34

Rail Passenger Transport

209

440

8

30

Water Freight Transport

1394

1639

4

10

Water Passenger Transport

283

1059

9

28

Air and Space Transport

11

143

3

8

Scenic and Sightseeing Transport

349

75

51

30

Pipeline and Other Transport

1017

1540

6

6

Postal and Courier Pick-up and Delivery Services

68

76

16

17

Water Transport Support Services

164

187

24

29

Airport Operations and Other Air Transport Support Services

164

322

20

35

Other Transport Support Services

31

271

4

28

Warehousing and Storage Services

260

167

9

8

     

Information Media and Telecommunications

12

11

6

6

Newspaper, Periodical, Book and Directory Publishing

16

7

2

3

Software Publishing

0

0

0

0

Motion Picture and Video Activities

34

81

3

1

Sound Recording and Music Publishing

0

0

0

0

Radio Broadcasting

5

3

0

0

Television Broadcasting

2

0

1

0

Telecommunications Services

11

0

1

1

Internet Service Providers and Web Search Portals

0

0

0

0

Data Processing, Web Hosting and Electronic Information Storage Services

0

26

0

0

Libraries and Archives

0

10

0

0

Other Information Services

0

0

0

0

     

Financial and Insurance Services

14

12

4

8

Central Banking

0

0

0

0

Depository Financial Intermediation

14

12

3

6

Non-Depository Financing

0

22

0

0

Financial Asset Investing

0

0

0

0

Life Insurance

0

0

0

0

Health and General Insurance

4

4

0

0

Superannuation Funds

0

0

0

0

Auxiliary Finance and Investment Services

28

25

1

2

Auxiliary Insurance Services

0

3

0

0

     

Rental, Hiring and Real Estate Services

42

62

31

51

Motor Vehicle and Transport Equipment Rental and Hiring

65

42

9

9

Farm Animal and Bloodstock Leasing

0

0

0

0

Other Goods and Equipment Rental and Hiring

55

137

9

30

Non-Financial Intangible Assets (except Copyrights) Leasing

0

0

0

0

Property Operators

138

51

8

6

Real Estate Services

14

25

6

6

     

Professional, Scientific and Technical Services

40

32

38

52

Scientific Research Services

40

35

1

4

Architectural, Engineering and Technical Services

69

31

18

22

Legal and Accounting Services

14

14

5

6

Advertising Services

44

9

1

1

Market Research and Statistical Services

1

41

0

1

Management and Related Consulting Services

43

25

6

6

Veterinary Services

34

21

4

2

Other Professional, Scientific and Technical Services

248

446

2

10

Computer System Design and Related Services

0

10

0

1

     

Administrative and Support Services

123

178

157

279

Employment Services

99

190

38

141

Travel Agency and Tour Arrangement Services

5

6

1

3

Other Administrative Services

45

38

6

4

Building Cleaning, Pest Control and Gardening Services

196

255

104

121

Packaging Services

171

324

7

9

     

Public Administration and Safety

106

100

425

485

Central Government Administration

0

4

0

1

State Government Administration

77

46

43

43

Local Government Administration

151

149

242

290

Justice

41

56

1

2

Government Representation

0

0

0

0

Defence

8

9

5

7

Public Order and Safety Services

210

193

134

143

Regulatory Services

0

0

0

0

     

Education and Training

42

51

205

220

Preschool Education

18

79

3

7

School Education

46

48

162

161

Tertiary Education

34

59

23

37

Adult, Community and Other Education

51

56

18

12

Educational Support Services

2

309

0

2

     

Health Care and Social Assistance

79

84

553

582

Hospitals

97

105

255

259

Medical Services

26

15

10

8

Pathology and Diagnostic Imaging Services

49

18

7

3

Allied Health Services

33

6

9

5

Other Health Care Services

155

343

24

38

Residential Care Services

93

135

141

165

Child Care Services

41

31

36

43

Other Social Assistance Services

124

98

71

61

     

Arts and Recreation Services

138

155

69

107

Museum Operation

56

71

1

2

Parks and Gardens Operations

51

151

10

24

Creative and Performing Arts Activities

119

97

3

4

Sports and Physical Recreation Activities

38

94

10

22

Horse and Dog Racing Activities

2683

2445

24

24

Amusement and Other Recreation Activities

304

173

12

20

Gambling Activities

71

43

9

11

     

Other Services

79

54

104

115

Automotive Repair and Maintenance

82

106

35

59

Machinery and Equipment Repair and Maintenance

166

34

38

16

Other Repair and Maintenance

38

78

2

2

Personal Care Services

13

13

4

6

Funeral, Crematorium and Cemetery Services

0

59

0

1

Other Personal Services

68

68

10

13

Religious Services

35

7

3

2

Civic, Professional and Other Interest Group Services

86

53

12

17

Private Households Employing Staff and Undifferentiated Goods- and Service-Producing Activities of Households for Own Use

180

86

1

0

South West, Logan and Gold Coast

The heat map for on-duty at place of work claims (Appendix 1) revealed the industries that demonstrated exceptionally high index values and a large number of claims included:

  • Transport, Postal and Warehousing
  • Manufacturing
  • Construction
  • Wholesale Trade
  • Administrative and Support Services

Other industries that were also revealed to be poor performers include Public Administration and Safety; Electricity, Gas, Water and Waste Services; and Agriculture, Forestry and Fishing.

Transport, Postal and Warehousing industry
The heat map revealed that on average, the Transport, Postal and Warehousing industry demonstrated index levels that were 2.26 times the average, slightly more than in 2011 (2.06 times). The result was largely attributed to Pipeline and Other Transport (531); Rail Freight Transport (1299); Road Freight Transport (363); and Rail Passenger Transport (211). All of these sub sectors have remained high risk over time with the exception of Rail Passenger and Rail Freight Transport, which were categorised as medium risk in 2011.

Claims for this industry made up just six per cent of the total in 2016. This was well below the proportion of claims for Manufacturing (21 per cent) and Construction (11 per cent). The industry sub sectors that recorded exceptionally high index values (with claim numbers greater than 100) were Road Freight Transport (363) and Warehousing and Storage Services (385).

Manufacturing industry
Similar to other injury risk measures, the Manufacturing industry recorded the second highest average index value of 208 (or 2.08 times the all industry average), while also holding the largest number of claims for the region in 2016 (4,101).

Accordingly, the heat map revealed that the Manufacturing industry has many high harm sub sectors, with nearly half of Manufacturing sub sectors shaded red (43 per cent). The industry sub sectors that recorded exceptionally high index values and claim numbers (greater than 200) included:

Industry sub sectorIndex valueNumber of claims
Other Manufacturing 1,557 221
Other Fabricated Metal Product Manufacturing 612 309
Structural Metal Product Manufacturing 428 420
Motor Vehicle and Motor Vehicle Part Manufacturing 367 324
Other Wood Product Manufacturing 326 204
Meat and Meat Product Manufacturing 237 646


Construction industry
The Construction industry recorded the third highest average index value of 200 (or two times the all industry average) for the South West, Logan and Gold Coast region, while also holding the second largest number of claims after Manufacturing (11 per cent of all claims).

A large proportion (63 per cent) of the Construction industry was deemed high risk.

High risk sub sectors include:

Industry sub sectorIndex valueNumber of claims
Land Development and Site Preparation Services 347 202
Building Structure Services 335 295
Other Construction Services 294 287
Building Completion Services 254 418
Heavy and Civil Engineering Construction 242 219


The heat map revealed an improvement of results in the Construction industry in this region over time relative to other industries. This could mean a faster improvement on average, cheaper claims and/ or a lower rate of claims.

Wholesale Trade industry
This industry’s performance over the two Census periods worsened significantly. In 2011 it was also deemed medium harm with an index value of 111 and in 2016 it was 182 or 1.82 times riskier than the all industry average. This is despite a decrease in claims over the same period. There are a number of possible reasons for this including higher claim rates or more expensive claims on average or a slower improvement relative to other industries.

High risk industry sub sectors include Mineral, Metal and Chemical Wholesaling (249); Specialised Industrial Machinery and Equipment Wholesaling (444); and Furniture, Floor Covering and Other Goods Wholesaling (256). While these sub sectors’ claim numbers have reduced over time, their harm indices have increased. This could be due to more expensive claims, higher claim rates or relatively slower improvement over time compared to other industries.

Administrative and Support Services
Overall, this industry improved over time with a medium harm risk for both 2016 and 2011 (149 and 182 harm indices respectively).

High risk industry sub sectors include Building Cleaning, Pest Control and Gardening Services (262) and Packaging Services (203). Building Cleaning, Pest Control and Gardening Services was deemed high risk in the 2011 Census period also.

Public Administration and Safety
Overall, this industry worsened over time with a medium harm risk for both 2016 and 2011 (140 and 111 harm indices respectively).

Public Order and Safety Services was the only high risk sub sector in this industry, recording an index level of 285. Almost one in two claims for the industry was for this sub sector with 568 claims in total.

Electricity, Gas, Water and Waste Services
Overall, this industry worsened over time with a medium harm risk for both 2016 and 2011 (138 and 112 harm indices respectively).

Electricity Distribution and Waste Collection Services recorded high index levels of 250 and 377 respectively. Both these industry sub sectors were closer to the all industry average for the region in the previous period. More than one in two claims for the industry was in the Waste Collection Services sub sector in 2016.

Agriculture, Forestry and Fishing industry
The harm index for Agriculture, Forestry and Fishing was 134 or 1.34 times the all industry average risk. This is an improvement since the 2011 Census period when the industry had an index of 181.

High risk industry sub sectors with over 50 claims in Agriculture include Other Livestock Farming (216), and Agriculture and Fishing Support Services (224). Both these sub sectors have remained high risk over time.

Other high risk industry sub sectors
The industry sub sectors in the table below also recorded high index values. Educational Support Services and Horse and Dog Racing Activities were also high risk in 2011, however, Educational Support Services had relatively low numbers of claims in 2016 (16) and there were other sub sectors excluded due to small numbers. High index results with few claims is caused by a small number of very expensive claims.

Industry sub sectorIndex valueNumber of claims
Other Goods and Equipment Rental and Hiring 206 133
Horse and Dog Racing Activities 784 79
Educational Support Services 1,131 16

Serious on-duty at place of work claims (five or more days off work)
The heat map produced for serious claims (Appendix 2) revealed that high risk industry sub sectors were very similar to all finalised claims, however the rankings changed slightly.

The Construction industry was of the highest risk, largely due to a high proportion of sub sectors in the high risk category in 2016 (63 per cent). Namely, the high risk sub sectors included Heavy and Civil Engineering Construction (471); Land Development and Site Preparation Services (397); Other Construction Services (393), Building Structure Services (382) and Building Completion Services (266).

Harm index improvements between 2011 and 2016 occurred in Non-Residential Building Construction; Building Structure Services; and Building Completion Services with a 28, 22, and 18 index point decrease respectively. Other high harm sub sectors in Construction did not fare so well with a notable worsening of the harm index for Heavy and Civil Engineering Construction; Land Development and Site Preparation Services, and Other Construction Services; up 272, 37, and 105 index points respectively in 2016.

Manufacturing was again in second place with a risk index of 1.8 times the all industry average. High risk sub sectors with at least 100 serious claims included Other Food Product Manufacturing (225), Other Wood Product Manufacturing (348), Polymer Product Manufacturing (210); Cement, Lime, Plaster and Concrete Product Manufacturing (294); Structural Metal Product Manufacturing (369), Other Fabricated Metal Product Manufacturing (605); Specialised Machinery and Equipment Manufacturing (571); and Other Manufacturing (1,963) sub sectors.

While the harm index for most of these subsectors worsened in 2016 from 2011, Other Fabricated Metal Product Manufacturing improved over the period, from 771 to 605.

Outside of the top two industries, high-risk sub sectors with at least 200 claims included Road Freight Transport (370); Public Order and Safety Services (249); Sheep, Beef Cattle and Grain Farming (244); and Building Cleaning, Pest Control and Gardening Services (202).

It is interesting to note that while serious claims represent 38 per cent of all finalised on-duty at place of work claims for all industries in the South West, Logan and Gold Coast region, this percentage drops to 24 per cent in the Information Media and Telecommunications industry. The highest conversion rate to serious claims was 49 per cent for both Agriculture, Forestry and Fishing; and Administrative and Support Services industries. In agriculture at least, it is expected that many less serious injuries are not reported, driving this conversion rate up.

Sources: Queensland Employee Injury Database (QEIDB) (data extracted November 2018) and ABS, Censuses 2011 and 2016.


Appendix 1

Finalised claims (excluding on-duty road traffic and commuting claims)

Legend

Index value:
> 200  
101-200 
0-100 


South West, Logan and Gold Coast region

Index values

Claim numbers

 

Census year

3 year average

Industry  and sub sector

2016

2011

2016

2011

  

Agriculture, Forestry and Fishing

134

181

569

602

Nursery and Floriculture Production

152

415

46

67

Mushroom and Vegetable Growing

67

169

98

71

Fruit and Tree Nut Growing

73

95

17

23

Sheep, Beef Cattle and Grain Farming

189

160

175

175

Other Crop Growing

154

262

19

27

Dairy Cattle Farming

24

81

5

16

Poultry Farming

138

181

76

64

Other Livestock Farming

216

252

64

88

Aquaculture

149

259

5

2

Forestry and Logging

768

116

2

3

Fishing

110

1

0

0

Hunting and Trapping

524

295

4

5

Forestry Support Services

112

42

6

3

Agriculture and Fishing Support Services

224

362

52

57

     

Manufacturing

208

198

4101

7385

Meat and Meat Product Manufacturing

237

363

646

1717

Seafood Processing

31

361

1

2

Dairy Product Manufacturing

135

104

32

51

Fruit and Vegetable Processing

186

341

29

40

Oil and Fat Manufacturing

45

182

1

2

Grain Mill and Cereal Product Manufacturing

147

113

13

25

Bakery Product Manufacturing

96

120

137

226

Sugar and Confectionery Manufacturing

368

37

7

6

Other Food Product Manufacturing

182

146

75

99

Beverage Manufacturing

153

137

66

97

Cigarette and Tobacco Product Manufacturing

0

0

0

0

Textile Manufacturing

60

403

4

13

Leather Tanning, Fur Dressing and Leather Product Manufacturing

248

276

1

29

Textile Product Manufacturing

205

186

32

69

Clothing and Footwear Manufacturing

48

30

4

7

Log Sawmilling and Timber Dressing

199

98

35

50

Other Wood Product Manufacturing

326

198

204

310

Pulp, Paper and Paperboard Manufacturing

893

967

10

24

Converted Paper Product Manufacturing

77

136

35

83

Printing and Printing Support Services

70

62

41

56

Reproduction of Recorded Media

0

0

0

0

Petroleum and Coal Product Manufacturing

211

157

4

3

Basic Chemical Manufacturing

42

173

4

23

Basic Polymer Manufacturing

552

638

20

52

Fertiliser and Pesticide Manufacturing

101

49

13

9

Pharmaceutical and Medicinal Product Manufacturing

87

35

32

40

Cleaning Compound and Toiletry Preparation Manufacturing

63

76

18

20

Other Basic Chemical Product Manufacturing

63

138

9

18

Polymer Product Manufacturing

293

252

153

252

Natural Rubber Product Manufacturing

89

77

2

3

Glass and Glass Product Manufacturing

309

80

27

35

Ceramic Product Manufacturing

428

388

16

43

Cement, Lime, Plaster and Concrete Product Manufacturing

429

408

156

260

Other Non-Metallic Mineral Product Manufacturing

267

105

29

28

Basic Ferrous Metal Manufacturing

104

67

94

117

Basic Ferrous Metal Product Manufacturing

423

340

54

348

Basic Non-Ferrous Metal Manufacturing

14

22

4

3

Basic Non-Ferrous Metal Product Manufacturing

68

57

26

33

Iron and Steel Forging

8783

978

16

16

Structural Metal Product Manufacturing

428

312

420

747

Metal Container Manufacturing

182

76

45

24

Sheet Metal Product Manufacturing (except Metal Structural and Container Products)

664

786

138

286

Other Fabricated Metal Product Manufacturing

612

642

309

476

Motor Vehicle and Motor Vehicle Part Manufacturing

367

227

324

479

Other Transport Equipment Manufacturing

149

209

134

211

Professional and Scientific Equipment Manufacturing

109

74

31

26

Computer and Electronic Equipment Manufacturing

88

172

6

39

Electrical Equipment Manufacturing

137

164

51

83

Domestic Appliance Manufacturing

137

606

3

35

Pump, Compressor, Heating and Ventilation Equipment Manufacturing

257

238

13

61

Specialised Machinery and Equipment Manufacturing

400

198

189

325

Other Machinery and Equipment Manufacturing

275

248

50

105

Furniture Manufacturing

176

186

117

185

Other Manufacturing

1557

274

221

96

     

Electricity, Gas, Water and Waste Services

138

112

191

319

Electricity Generation

97

26

5

7

Electricity Transmission

271

11

1

1

Electricity Distribution

250

92

32

92

On Selling Electricity and Electricity Market Operation

135

21

3

2

Gas Supply

39

161

10

6

Water Supply, Sewerage and Drainage Services

32

50

19

62

Waste Collection Services

377

121

110

58

Waste Treatment, Disposal and Remediation Services

85

369

12

90

     

Construction

200

216

2204

2623

Residential Building Construction

144

103

183

252

Non-Residential Building Construction

182

312

127

241

Heavy and Civil Engineering Construction

242

218

219

361

Land Development and Site Preparation Services

347

280

202

223

Building Structure Services

335

435

295

232

Building Installation Services

178

170

473

636

Building Completion Services

254

409

418

435

Other Construction Services

294

324

287

243

     

Wholesale Trade

182

111

1125

1540

Agricultural Product Wholesaling

151

79

50

57

Mineral, Metal and Chemical Wholesaling

249

154

105

158

Timber and Hardware Goods Wholesaling

131

166

168

260

Specialised Industrial Machinery and Equipment Wholesaling

444

192

223

233

Other Machinery and Equipment Wholesaling

180

108

100

132

Motor Vehicle and Motor Vehicle Parts Wholesaling

195

86

139

139

Grocery, Liquor and Tobacco Product Wholesaling

124

125

164

350

Textile, Clothing and Footwear Wholesaling

137

33

35

34

Pharmaceutical and Toiletry Goods Wholesaling

192

114

31

55

Furniture, Floor Covering and Other Goods Wholesaling

256

79

91

98

Commission-Based Wholesaling

142

156

19

23

     

Retail Trade

67

66

1928

2647

Motor Vehicle Retailing

90

81

196

251

Motor Vehicle Parts and Tyre Retailing

162

105

67

92

Fuel Retailing

63

66

60

62

Supermarket and Grocery Stores

95

112

816

1113

Specialised Food Retailing

56

57

93

146

Furniture, Floor Coverings, Houseware and Textile Goods Retailing

87

71

112

157

Electrical and Electronic Goods Retailing

56

51

45

83

Hardware, Building and Garden Supplies Retailing

90

73

158

206

Recreational Goods Retailing

32

43

36

71

Clothing, Footwear and Personal Accessory Retailing

32

24

104

110

Department Stores

27

63

83

187

Pharmaceutical and Other Store-Based Retailing

61

30

140

153

Non-Store Retailing

79

189

16

12

Retail Commission-Based Buying and/or Selling

230

388

2

4

     

Accommodation and Food Services

60

47

1179

1487

Accommodation

89

60

335

410

Cafes, Restaurants and Takeaway Food Services

34

24

541

606

Pubs, Taverns and Bars

162

148

204

336

Clubs (Hospitality)

99

72

99

134

     

Transport, Postal and Warehousing

226

206

1201

1522

Road Freight Transport

363

265

608

692

Road Passenger Transport

95

120

115

121

Rail Freight Transport

1299

154

47

80

Rail Passenger Transport

211

175

40

76

Water Freight Transport

198

1023

4

2

Water Passenger Transport

6342

28704

6

10

Air and Space Transport

57

29

3

3

Scenic and Sightseeing Transport

29

144

3

9

Pipeline and Other Transport

531

368

22

15

Postal and Courier Pick-up and Delivery Services

45

36

24

32

Water Transport Support Services

53

207

3

9

Airport Operations and Other Air Transport Support Services

179

132

21

43

Other Transport Support Services

53

407

29

100

Warehousing and Storage Services

385

591

276

331

     

Information Media and Telecommunications

55

50

158

146

Newspaper, Periodical, Book and Directory Publishing

39

34

6

28

Software Publishing

0

10

0

0

Motion Picture and Video Activities

172

171

129

83

Sound Recording and Music Publishing

52

3

1

0

Radio Broadcasting

19

13

2

4

Television Broadcasting

10

14

8

8

Telecommunications Services

22

25

9

17

Internet Service Providers and Web Search Portals

0

0

0

0

Data Processing, Web Hosting and Electronic Information Storage Services

4

203

1

3

Libraries and Archives

0

5

0

1

Other Information Services

447

506

0

1

     

Financial and Insurance Services

20

14

54

75

Central Banking

7944

0

0

0

Depository Financial Intermediation

27

24

27

46

Non-Depository Financing

1

23

2

3

Financial Asset Investing

7

13

1

1

Life Insurance

0

0

0

0

Health and General Insurance

28

13

18

15

Superannuation Funds

0

0

0

0

Auxiliary Finance and Investment Services

17

5

6

8

Auxiliary Insurance Services

4

1

1

2

     

Rental, Hiring and Real Estate Services

44

55

214

272

Motor Vehicle and Transport Equipment Rental and Hiring

38

48

11

15

Farm Animal and Bloodstock Leasing

0

0

0

0

Other Goods and Equipment Rental and Hiring

206

194

133

176

Non-Financial Intangible Assets (except Copyrights) Leasing

39

21

2

3

Property Operators

33

27

25

23

Real Estate Services

22

21

42

54

     

Professional, Scientific and Technical Services

32

25

213

264

Scientific Research Services

65

29

5

10

Architectural, Engineering and Technical Services

58

42

81

115

Legal and Accounting Services

12

5

25

25

Advertising Services

41

34

8

12

Market Research and Statistical Services

1

3

1

3

Management and Related Consulting Services

75

44

38

36

Veterinary Services

42

45

44

35

Other Professional, Scientific and Technical Services

13

163

5

22

Computer System Design and Related Services

13

10

6

6

     

Administrative and Support Services

149

182

789

1451

Employment Services

154

275

320

912

Travel Agency and Tour Arrangement Services

13

10

2

5

Other Administrative Services

28

22

34

38

Building Cleaning, Pest Control and Gardening Services

262

272

419

483

Packaging Services

203

186

15

13

     

Public Administration and Safety

140

111

1285

1527

Central Government Administration

0

0

0

1

State Government Administration

98

55

127

167

Local Government Administration

167

147

585

709

Justice

10

28

3

3

Government Representation

0

0

0

0

Defence

0

0

0

3

Public Order and Safety Services

285

232

568

644

Regulatory Services

45

12

1

1

     

Education and Training

51

48

1320

1380

Preschool Education

21

79

23

44

School Education

60

54

1126

1128

Tertiary Education

30

36

130

179

Adult, Community and Other Education

24

18

26

21

Educational Support Services

1131

347

16

8

     

Health Care and Social Assistance

73

74

1981

2543

Hospitals

80

89

628

884

Medical Services

8

22

33

40

Pathology and Diagnostic Imaging Services

47

24

36

38

Allied Health Services

23

5

49

55

Other Health Care Services

194

194

104

137

Residential Care Services

97

121

573

783

Child Care Services

72

44

281

242

Other Social Assistance Services

127

116

278

364

     

Arts and Recreation Services

114

111

410

570

Museum Operation

19

4

3

4

Parks and Gardens Operations

84

168

23

45

Creative and Performing Arts Activities

52

17

11

11

Sports and Physical Recreation Activities

65

50

63

77

Horse and Dog Racing Activities

784

729

79

100

Amusement and Other Recreation Activities

130

126

190

285

Gambling Activities

31

32

41

47

     

Other Services

81

89

525

707

Automotive Repair and Maintenance

110

145

245

382

Machinery and Equipment Repair and Maintenance

140

45

117

79

Other Repair and Maintenance

28

35

3

4

Personal Care Services

19

22

25

31

Funeral, Crematorium and Cemetery Services

151

25

7

13

Other Personal Services

80

84

44

48

Religious Services

41

17

13

16

Civic, Professional and Other Interest Group Services

97

297

68

131

Private Households Employing Staff and Undifferentiated Goods- and Service-Producing Activities of Households for Own Use

369

204

3

3



Appendix 2

Finalised serious claims (excluding on-duty road traffic and commuting claims)

Index value:
> 200  
101-200 
0-100 


South West, Logan and Gold Coast region

Index values

Claim numbers

 

Census year

3 year average

Industry  and sub sector

2016

2011

2016

2011

  

Agriculture, Forestry and Fishing

157

225

875

981

Nursery and Floriculture Production

105

324

41

71

Mushroom and Vegetable Growing

176

180

83

96

Fruit and Tree Nut Growing

99

210

159

192

Sheep, Beef Cattle and Grain Farming

244

260

311

330

Other Crop Growing

112

166

44

58

Dairy Cattle Farming

69

103

10

17

Poultry Farming

121

157

29

31

Other Livestock Farming

286

286

48

57

Aquaculture

152

275

15

17

Forestry and Logging

249

136

6

14

Fishing

103

200

7

3

Hunting and Trapping

302

173

4

3

Forestry Support Services

141

67

14

6

Agriculture and Fishing Support Services

230

464

103

85

     

Manufacturing

180

176

3254

4525

Meat and Meat Product Manufacturing

182

339

504

916

Seafood Processing

325

411

11

20

Dairy Product Manufacturing

102

105

29

40

Fruit and Vegetable Processing

109

199

26

49

Oil and Fat Manufacturing

155

360

2

8

Grain Mill and Cereal Product Manufacturing

127

158

6

15

Bakery Product Manufacturing

101

121

127

173

Sugar and Confectionery Manufacturing

175

156

60

85

Other Food Product Manufacturing

225

215

111

116

Beverage Manufacturing

140

169

44

58

Cigarette and Tobacco Product Manufacturing

0

807

0

9

Textile Manufacturing

49

372

3

15

Leather Tanning, Fur Dressing and Leather Product Manufacturing

146

1166

6

50

Textile Product Manufacturing

318

3

29

1

Clothing and Footwear Manufacturing

30

39

6

13

Log Sawmilling and Timber Dressing

196

269

64

81

Other Wood Product Manufacturing

348

232

206

206

Pulp, Paper and Paperboard Manufacturing

597

633

8

15

Converted Paper Product Manufacturing

84

107

17

33

Printing and Printing Support Services

56

66

47

64

Reproduction of Recorded Media

0

10

0

0

Petroleum and Coal Product Manufacturing

182

148

11

16

Basic Chemical Manufacturing

77

91

10

22

Basic Polymer Manufacturing

81

906

8

20

Fertiliser and Pesticide Manufacturing

144

34

17

11

Pharmaceutical and Medicinal Product Manufacturing

60

31

11

12

Cleaning Compound and Toiletry Preparation Manufacturing

47

55

8

9

Other Basic Chemical Product Manufacturing

155

135

10

12

Polymer Product Manufacturing

210

181

119

157

Natural Rubber Product Manufacturing

331

70

2

7

Glass and Glass Product Manufacturing

165

142

22

33

Ceramic Product Manufacturing

326

191

7

17

Cement, Lime, Plaster and Concrete Product Manufacturing

294

290

109

136

Other Non-Metallic Mineral Product Manufacturing

173

85

30

23

Basic Ferrous Metal Manufacturing

91

55

42

49

Basic Ferrous Metal Product Manufacturing

149

182

17

65

Basic Non-Ferrous Metal Manufacturing

99

86

40

38

Basic Non-Ferrous Metal Product Manufacturing

32

41

8

14

Iron and Steel Forging

183

1091

3

4

Structural Metal Product Manufacturing

369

319

283

405

Metal Container Manufacturing

217

132

25

21

Sheet Metal Product Manufacturing (except Metal Structural and Container Products)

668

782

66

123

Other Fabricated Metal Product Manufacturing

605

771

228

373

Motor Vehicle and Motor Vehicle Part Manufacturing

189

135

137

187

Other Transport Equipment Manufacturing

155

175

100

140

Professional and Scientific Equipment Manufacturing

51

47

21

24

Computer and Electronic Equipment Manufacturing

102

113

12

26

Electrical Equipment Manufacturing

144

163

32

61

Domestic Appliance Manufacturing

35

185

2

11

Pump, Compressor, Heating and Ventilation Equipment Manufacturing

142

139

7

18

Specialised Machinery and Equipment Manufacturing

571

219

148

179

Other Machinery and Equipment Manufacturing

268

259

47

80

Furniture Manufacturing

193

214

110

178

Other Manufacturing

1963

281

254

85

     

Electricity, Gas, Water and Waste Services

105

89

276

272

Electricity Generation

38

3

8

3

Electricity Transmission

3

6

0

1

Electricity Distribution

137

86

83

89

On Selling Electricity and Electricity Market Operation

67

19

5

2

Gas Supply

27

109

6

6

Water Supply, Sewerage and Drainage Services

82

58

44

48

Waste Collection Services

261

77

106

39

Waste Treatment, Disposal and Remediation Services

87

390

24

83

     

Construction

230

193

3260

3217

Residential Building Construction

116

108

295

355

Non-Residential Building Construction

183

211

184

315

Heavy and Civil Engineering Construction

471

199

471

406

Land Development and Site Preparation Services

397

360

261

294

Building Structure Services

382

404

432

361

Building Installation Services

155

147

566

621

Building Completion Services

266

284

615

534

Other Construction Services

393

288

436

332

     

Wholesale Trade

143

100

1107

1228

Agricultural Product Wholesaling

138

87

48

55

Mineral, Metal and Chemical Wholesaling

222

160

101

125

Timber and Hardware Goods Wholesaling

115

171

155

218

Specialised Industrial Machinery and Equipment Wholesaling

195

99

141

125

Other Machinery and Equipment Wholesaling

116

67

132

130

Motor Vehicle and Motor Vehicle Parts Wholesaling

128

58

102

77

Grocery, Liquor and Tobacco Product Wholesaling

156

140

232

320

Textile, Clothing and Footwear Wholesaling

115

32

24

22

Pharmaceutical and Toiletry Goods Wholesaling

191

92

44

35

Furniture, Floor Covering and Other Goods Wholesaling

186

91

109

105

Commission-Based Wholesaling

103

82

19

17

     

Retail Trade

62

67

2109

2402

Motor Vehicle Retailing

93

101

212

215

Motor Vehicle Parts and Tyre Retailing

179

129

103

114

Fuel Retailing

68

86

81

84

Supermarket and Grocery Stores

77

102

751

868

Specialised Food Retailing

44

71

107

173

Furniture, Floor Coverings, Houseware and Textile Goods Retailing

96

68

119

138

Electrical and Electronic Goods Retailing

54

56

60

82

Hardware, Building and Garden Supplies Retailing

96

75

182

195

Recreational Goods Retailing

30

47

54

69

Clothing, Footwear and Personal Accessory Retailing

37

28

150

124

Department Stores

19

56

69

129

Pharmaceutical and Other Store-Based Retailing

62

37

202

188

Non-Store Retailing

125

189

17

14

Retail Commission-Based Buying and/or Selling

206

418

2

9

     

Accommodation and Food Services

62

62

1700

1746

Accommodation

97

88

508

545

Cafes, Restaurants and Takeaway Food Services

42

32

742

653

Pubs, Taverns and Bars

118

167

279

358

Clubs (Hospitality)

97

106

171

190

     

Transport, Postal and Warehousing

175

163

2038

2209

Road Freight Transport

370

246

1042

1054

Road Passenger Transport

98

130

161

196

Rail Freight Transport

145

88

42

52

Rail Passenger Transport

107

104

48

77

Water Freight Transport

344

400

9

13

Water Passenger Transport

500

767

23

42

Air and Space Transport

31

47

54

50

Scenic and Sightseeing Transport

251

78

63

39

Pipeline and Other Transport

707

367

52

24

Postal and Courier Pick-up and Delivery Services

43

50

67

78

Water Transport Support Services

195

218

70

98

Airport Operations and Other Air Transport Support Services

304

325

154

182

Other Transport Support Services

76

208

46

161

Warehousing and Storage Services

183

213

206

142

     

Information Media and Telecommunications

28

28

84

101

Newspaper, Periodical, Book and Directory Publishing

42

25

20

29

Software Publishing

0

0

0

0

Motion Picture and Video Activities

107

109

38

30

Sound Recording and Music Publishing

290

64

1

1

Radio Broadcasting

21

3

2

2

Television Broadcasting

17

17

7

8

Telecommunications Services

8

13

10

22

Internet Service Providers and Web Search Portals

5

0

1

0

Data Processing, Web Hosting and Electronic Information Storage Services

17

38

2

3

Libraries and Archives

4

17

2

4

Other Information Services

101

1983

0

2

     

Financial and Insurance Services

17

15

88

112

Central Banking

392

0

0

0

Depository Financial Intermediation

21

21

34

61

Non-Depository Financing

20

47

2

4

Financial Asset Investing

2

8

0

1

Life Insurance

0

0

0

0

Health and General Insurance

17

13

27

27

Superannuation Funds

17

1

3

1

Auxiliary Finance and Investment Services

15

12

14

13

Auxiliary Insurance Services

29

24

6

6

     

Rental, Hiring and Real Estate Services

50

70

264

337

Motor Vehicle and Transport Equipment Rental and Hiring

88

57

34

36

Farm Animal and Bloodstock Leasing

0

0

0

1

Other Goods and Equipment Rental and Hiring

180

220

113

207

Non-Financial Intangible Assets (except Copyrights) Leasing

80

79

3

3

Property Operators

67

56

53

44

Real Estate Services

21

24

60

46

     

Professional, Scientific and Technical Services

23

20

278

293

Scientific Research Services

20

22

9

14

Architectural, Engineering and Technical Services

41

23

100

108

Legal and Accounting Services

10

11

48

42

Advertising Services

31

28

14

12

Market Research and Statistical Services

5

8

2

4

Management and Related Consulting Services

37

26

44

47

Veterinary Services

56

56

34

22

Other Professional, Scientific and Technical Services

45

177

10

32

Computer System Design and Related Services

7

6

17

13

     

Administrative and Support Services

131

171

1256

1814

Employment Services

140

226

373

969

Travel Agency and Tour Arrangement Services

16

8

13

11

Other Administrative Services

35

37

56

51

Building Cleaning, Pest Control and Gardening Services

202

236

788

759

Packaging Services

122

112

26

24

     

Public Administration and Safety

107

101

1854

1862

Central Government Administration

0

1

0

1

State Government Administration

67

42

324

264

Local Government Administration

129

156

652

804

Justice

72

48

12

12

Government Representation

0

0

0

0

Defence

3

4

7

10

Public Order and Safety Services

249

230

857

770

Regulatory Services

17

2

1

1

     

Education and Training

50

52

1450

1327

Preschool Education

34

96

57

66

School Education

60

60

1149

1016

Tertiary Education

33

38

184

206

Adult, Community and Other Education

26

20

49

32

Educational Support Services

303

132

11

7

     

Health Care and Social Assistance

85

89

3910

3755

Hospitals

102

103

1498

1446

Medical Services

17

23

46

47

Pathology and Diagnostic Imaging Services

39

35

71

48

Allied Health Services

31

13

64

35

Other Health Care Services

248

354

194

228

Residential Care Services

113

151

1149

1171

Child Care Services

68

41

374

261

Other Social Assistance Services

118

125

513

519

     

Arts and Recreation Services

118

127

459

512

Museum Operation

70

20

11

6

Parks and Gardens Operations

70

158

36

62

Creative and Performing Arts Activities

126

76

52

33

Sports and Physical Recreation Activities

59

55

106

103

Horse and Dog Racing Activities

1257

1151

142

155

Amusement and Other Recreation Activities

139

168

78

122

Gambling Activities

30

27

33

32

     

Other Services

72

73

638

702

Automotive Repair and Maintenance

92

125

232

303

Machinery and Equipment Repair and Maintenance

131

33

141

74

Other Repair and Maintenance

33

42

6

6

Personal Care Services

22

23

47

51

Funeral, Crematorium and Cemetery Services

125

79

16

14

Other Personal Services

67

94

73

85

Religious Services

44

25

29

26

Civic, Professional and Other Interest Group Services

77

116

87

136

Private Households Employing Staff and Undifferentiated Goods- and Service-Producing Activities of Households for Own Use

136

144

8

8

Last updated
04 June 2020