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Return to work services

WorkCover Queensland is committed to working with medical and allied health providers to achieve quality rehabilitation and return to work outcomes.

Rehabilitation is an important part of the workers' compensation program. The Workers' Compensation and Rehabilitation Act 2003 (the Act) places great emphasis on a safe return to work. Under the Act, the worker and employer must take every reasonable step to participate in rehabilitation and return to work programs.

Types of return to work services we provide include:

  • worksite assessments
  • functional capacity evaluations
  • vocational counselling
  • transferable skills assessments
  • vocational assessments
  • job placement services
  • suitable duties plan
  • host placement with a host employer
  • assistance with sourcing alternative employment or short retraining courses.

WorkCover has established a return to work services panel to provide return to work services to our customers. The panel is made up of independent allied health providers.

They work with WorkCover, injured workers, employers and treating medical and allied health providers to facilitate the injured workers' return to work. 

WorkCover Queensland is bound by the Queensland Procurement Policy, which is focused on value for money and buying goods and services fairly.

In order to provide an equal opportunity to all Queensland providers (current panel members and non-panel members), providers wishing to provide services to WorkCover as part of the return to work services panel, must apply as part of a tender process. The tender process requires providers to respond to a series of questions about their experience and ability to meet our service level standards. The best providers in each category will be appointed for a limited tender agreement period (approximately 3 years), and are required to reapply as part of subsequent tenders.  

The current return to work services panel tender agreement term was due to end on 15 February 2018, and we have exercised our two-year extension option. Therefore, the panel tender agreement term will now end on 15 February 2020. We are not taking any new applications until the end of this extension period.

Interested providers are strongly encouraged to register with the QTender website, and ensure they activate alerts for tenders that may interest them. Please do not rely on WorkCover to contact you directly, as we do not maintain a list of interested parties, and prefer to notify the market as a whole to maintain impartiality.

Last updated
03 October 2017

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