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Independent opinions

Medical advisory panel

WorkCover engages the services of a medical advisory panel (MAP) to provide medical advice and information to our customer advisors.

The panel is made up of independent medical practitioners, with a range of specialties including occupational physicians, general practitioners, psychiatrists, orthopaedic specialists and neurosurgeons. They provide our customer advisors with up-to-date information on a range of subjects including medical terminology, interpreting diagnoses, advice on the likely treatment plans and time frames, and private hospitalisation requests.

We have a tender arrangement and openings for tenders will be advertised on our Medical and Allied Health section.

Independent medical examinations

WorkCover may require an independent medical examination (IME) to seek additional information or to clarify specific medical aspects of your injury.

Medical practitioners who provide independent medical examinations are from a private practice and do not work for WorkCover. An IME doctor cannot offer comment about treatment options, diagnoses or discuss any other aspects of the injury or claim. You should discuss these matters with your treating doctor.

What will happen at the examination?

The IME doctor will only provide an independent opinion and report to us on specific medical aspects of your injury. As the IME doctor is not providing any treatment, the examination may be different from what you are used to.

A physical examination may be required depending on the condition or injury. Please make sure to wear under garments. You may also be referred for relevant screening tests, as requested by the IME doctor. Depending on the injury, some examinations can take a long time, while others may be very short with the doctor asking only a few questions.

The IME doctor will be supplied with background information from your claim file. You are free to ask questions of the IME doctor during the examination and they will be able to clarify their role.

You can take someone with you to the appointment. However, it is up to the doctor whether they wish to have friends or relatives present during the examination.

What should I wear to the examination?

You may be required to remove some clothing for examination purposes. Where possible, please wear clothes or footwear to assist the doctor to assess the physical condition/s.

Examples of appropriate attire include:

  • Spinal injuries - loose shirt
  • Shoulder injuries - sleeveless shirt
  • Hand / elbow injuries - short-sleeved shirt
  • Hip injuries - bike pants, shorts, loose trousers
  • Knee injuries - shorts, bike pants, skirt
  • Foot injuries - shorts, skirt, loose trousers, easily removable shoes.
What happens after the examination?

The IME doctor may ask questions already covered by your treating doctor and order tests or X-Rays if they feel these are needed.

After the independent examination, the IME doctor will send a report to WorkCover.  The doctor will not be involved in any decisions we make.

In some cases, WorkCover may forward the report to your own doctor if it can help them manage your injury. In most cases you will have access to your claim information, including medical reports.

Independent medical examination panel

WorkCover has established an independent medical examination panel.

WorkCover Queensland is bound by the Queensland Procurement Policy, which is focused on value for money and buying goods and services fairly.

In order to provide an equal opportunity to all Queensland specialists (current panel members and non-panel members), specialists wishing to provide services to WorkCover as part of the IME panel, must apply as part of a tender process. The tender process requires specialists to respond to a series of questions on their experience and ability to meet our service level standards. The best specialists in each specialty area will be appointed for a limited contract period (approximately 3 years), and are required to reapply as part of subsequent tenders.

The current IME panel contract term will end on 30 June 2021, and there is a one-year option remaining to extend. The decision to extend for the last option will be made by WorkCover within 3 to 6 months from the end of the term.

The intention to replace the current IME panel via a new tender will be advertised in various ways. WorkCover will contact relevant medical associations and place articles on our website and also the QTender website. Interested specialists are strongly encouraged to register with the QTender website, and ensure they activate alerts for tenders that may interest them. Please do not rely on WorkCover to contact you directly, as we do not maintain a list of interested parties, and prefer to notify the market as a whole to maintain impartiality.


A worker who has been exposed to a noisy workplace environment in Queensland for five years or more may have an entitlement to lump sum compensation for binaural hearing loss.

WorkCover has established an audiology panel of providers who perform audiometric testing for us. We have a tender arrangement and any future openings for tenders will be advertised on our Medical and allied health section.

Please contact WorkCover on 1300 362 128 for guidance on approved fee schedules associated with this service.

Last updated
02 November 2018

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