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Official Policy and Procedure regarding the review process

The links below are to documents which set out the Office of Industrial Relations official position for managing extension requests and procedural fairness in reviews. We follow these procedures to ensure we provide prompt and non-adversarial decision making at review.

Policy - prompt and non-adversarial management of review applications

This policy (PDF, 140.82 KB) outlines relevant considerations to ensure the Office of Industrial Relations complies with the legislative requests for a prompt and non-adversarial review process.

Procedure - procedural fairness during the review process

The purpose of this procedure (PDF, 208.04 KB) is to outline:

  • the principles to be considered by Review Officers where new information is received during the review process, the disclosure of information to affected parties and allow the affected parties an opportunity to respond to the new information prior to the review decision being made
  • the principles to be considered by Review Officers where the applicant requests an extension of time to provide additional information in accordance with section 545(4) of the Workers' Compensation and Rehabilitation Act 2003
  • how a review applicant is heard during the review process.

Procedure - deciding a request for an extension of time to lodge an application for review

The purpose of this procedure (PDF, 449.65 KB) is to outline the process to be undertaken by the Office of Industrial Relations to determine a request to lodge an application for review outside the three month time limit in accordance with section 542(3) of the Workers' Compensation and Rehabilitation Act 2003.

Last updated
11 October 2017

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