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Oncology Services Group, Children’s Health Queensland

Category five – Best workplace health and wellbeing initiative

After relocating to the new Lady Cilento Children's Hospital in 2014, staff from the Oncology Services Group reported lower wellbeing. Families of critically ill children have very high expectations and complex requirements in a stressful period of their life. Staff take on a holistic and caring role with these families. To support staff a multi-faceted wellbeing program was put in place and staff were encouraged to shape their wellbeing according to strategies that work for them.

Examples of wellbeing initiatives available to staff included:

  • Positive emotion: staff attended “Coping with Critical Incidents” and “Introduction to Staff Wellbeing” workshops.
  • Engagement: the opportunity for staff to identify character strengths and how they could be used to better engage in work.
  • Relationships: taking a zero tolerance stance to poor behaviour.
  • Meaning: being present in family visits and ringing the bell when a child has finished chemotherapy.
  • Accomplishments: managers practising gratitude with staff, providing daily feedback on their work.
  • Health: staff self-care plans with aspects of physical, psychological, emotional, spiritual and workplace/professional self-care to be followed up individually.

Oncology Services Group, Children's Health Queensland
Left to right: Wayne Nicholls (Director); Cathy Henry (5c Nurse Unit Manager); Penny Slater (Program Manager); Rachel Edwards (Nurse Educator); Cathy Sullivan (11b Nurse Unit Manager, A/Nursing Director); Ashraf Badat (Psychologist). Missing members are Majella Leahy (Senior Social Worker); Sherean Rattan (Social Worker), Maggie