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Brisbane City Council

Brisbane City Council reinvigorated their safety performance through restructuring the way it managed work health and safety and taking a more holistic approach.

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Film – Brisbane City Council

On Screen Text

Paul Wyles, Manager, Organisational Wellness, Safety and Health, Brisbane City Council

Brisbane City Council serves of population of Brisbane which is about 1.1 million people, with 7500 employees. We do everything from books to buses.

In 2004, we had a safety record which we wished to improve. We set about implementing 'zero harm' as a way of capturing the hearts and minds of our employees, and that was successful.

Since then, we've developed it further by integrating into a holistic model encapsulating wellness, safety and health. We've really driven that message across the organisation. Everything from compliance and governance under the Workplace Health and Safety Act, through to the provision of wellness centres, fully equipped gyms within two of our buildings, and outreach programs where we go out to work groups across the city to assist them with programs to improve and maintain their health. And we operate the workers' compensation and rehabilitation service to get people back as quickly as possible in a sustainable way into their jobs.

By bringing in all those things together, it means that now employees can see the end-to-end process; the linkages between their own personal wellness and the safety outcomes we're trying to achieve through zero harm.

There's a clear commitment by executive management team and the chief executive that zero harm is a priority, and that if we can't do it safely we don't do it at all.

I think across Queensland generally we're seen as a market leader in this area and we take every opportunity we can to tell people about what it is we do and the impact that's having. About 60 percent of our employees have engaged in wellness interventions and activities over the last 12 months. We've seen our lost time injury frequency rate drop from around 16 per cent to around five per cent in the last three years. Our savings for workers compensation against an actuarial assessment run in the region of 13 million dollars. And we've seen about a 30 per cent reduction in our lost time injuries.

I think all employees recognise the benefits the organisation provides in wellness, safety and health and how that helps them stay healthy and safe in the workplace.

On Screen TextRUN TIME: 2 min 16 sec