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Coronavirus (COVID-19)

Building tenants and building owners/managers should work together to stop the spread of COVID-19 in lifts and waiting areas for lifts.

Measures to keep lifts safe may include:

  • Regularly cleaning high touch points such as buttons and handrails.
  • Reducing the number of workers arriving and leaving buildings and using lifts at peak times. Stagger start and finish times and put rosters in place to balance workers in the office and working from home.
  • Changing lift programming to facilitate more efficient flow of users. For example, decrease the time that doors stay open on each floor (where safe to do so), or where there are multiple lifts, assign specific lifts to certain floors based on demand (e.g. lift A to service floors 1-5, lift B to service floors 6-8 etc.).
  • Placing signage and floor markings around lift waiting areas to remind users to maintain 1.5 meters from others using the lifts. Display a passenger limit for each lift and instruct users to wait for another lift if the lift is full. Create pathways to separate people entering and exiting lifts if possible.
  • Placing signage to remind people to practice good hygiene by washing their hands or using hand sanitiser, before touching lift buttons, rails or doors, and after exiting the lift. Make hand sanitiser available in lift waiting areas if possible.

Depending on the design and size of your building, stairs may also be an option to reduce demand on lifts. If you decide to encourage your workers and visitors to use stairwells or emergency exits, you must identify and address any new risks that arise. For example, this may include the risks associated with:

  • slips, trips and falls particularly if the stairs are narrow or dimly lit
  • opening and closing heavy fire doors
  • a person becoming trapped in the stairwell
  • the impact of increased usage of emergency exits and stairwells on emergency plans and procedures.