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Social support services

Community social support services and government funded programs may offer financial, material, employment and mental health assistance.

Social, financial and employment assistance


Services provided


Centrelink Centrelink is an Australian Government statutory agency, whose purpose is to assist people to become self-sufficient, and to support those in need. They may offer financial assistance to those suffering from an illness or disability, those looking for work or those studying/training. They may also provide financial assistance to people with disabilities who are employed, in training, or jobseeking and are unable to use public transport without substantial assistance.

Disability, Sickness and
13 2717

Employment Services
13 2850

St Vincent de Paul Support may include providing food, food vouchers, clothing, furniture, budget support, assistance with utility bills or back to school costs,  information and advocacy. The St Vincent de Paul Society offers material  assistance through its network of Vinnies Centres. They are able to supply a variety of goods including furniture, clothing and household goods to families and people in need and who have met particular eligability criteria. Centres are also a valuable resource for people on low incomes, enabling them to buy quality clothing, furniture and other household items at an affordable price.
07 3010 1000
Salvation Army Community Support Services provide emergency relief, material aid, advocacy, referral and support to people in personal and financial crisis. They conduct assessments for the No Interest Loan Scheme, and make referrals for low cost food centres and meal services.
1300 36 36 22

Homeless Hotline

This service can help by providing information about:

  • housing
  • advice and support
  • practical assistance such as where to get meals, showers and clothing.

1800 47 47 53
24 hours a day, 7 days a week
My Community Directory A community-centred directory for up-to-date information regarding specific community based services and organisations in your area.
Government funded employment programs Eligible job seekers may be able to access training through government funded employment programs and via Skilling Queenslanders for Work programs.

Government funded Jobseeker programs Throughout the state, community organisations coordinate a range of employment and training programs to help jobseekers gain the skills they need to join the workforce. For information on how to participate in one of these projects, contact your local Department of Employment Economic Development and Innovation office on
1300 369 925.

Please note this is not an exhaustive list, and does not infer an endorsement or recommendation of these services by WorkCover Queensland. Many other support agencies operate across Queensland. For detailed information on social support services, including their areas of speciality and location, search the yellow pages online

Mental health assistance


Services provided


Beyond  Blue For the cost of a local call, the Beyond Blue info line provides callers with access to information and referral to relevant services for depression and anxiety related matters. A number of resources are also available for
immediate download from the beyondblue website.
1300 22 4636
Lifeline Lifeline offers a 24 hour a day confidential counselling service. Trained volunteer telephone counsellors will listen, support and assist you to clarify options and choices available to you. Counsellors may also provide you with information about community services, or other Lifeline Services which you may find useful. The Lifeline Information Service provides access to a variety of self-help tool kits with information about issues such as mental illness, depression, suicide prevention, and more. Self-help Toolkits are available for download online.
13 11 14
(calls from mobile phones are
free, calls from landlines
usually are the cost of a local
Salvation Army
The Salvation Army offer assistance for family and personal issues, financial troubles, employment and training, and
other personal services. The Salvo Care Line is a 24 hour a day Christian telephone counselling service.

Brisbane Metro 07 3831 9016

Regional NSW,QLD,ACT:
1300 36 36 22
Headspace Visit a headspace centre where you will find psychologists, social workers, and other health  professionals.
Information, advice and referral 9-5 weekdays. The SANE Helpline provides information about  symptoms, treatments, medications, where to go for support and help for anyone concerned about mental illness. Easy to read pamphlets and other information are also sent out on request.
SANE also provides a Helpline Online service. You can use this to ask questions about mental illness and related topics. Enquiries are usually answered within three working days. Use Helpline Online for more specific information and referral to support agencies (it is not a counselling service).

1800 18SANE (1800 18 7263)
Australian Pain Management Association (APMA) APMA’s website aims to offer pain management options and information for people with pain. The association offers a Pain Link helpline and peer support groups.
1300 340 357

Please note this is not an exhaustive list, and does not infer an endorsement or recommendation of these services by WorkCover Queensland. Many other mental health support agencies operate across Queensland. For detailed information on mental health support services, including their areas of speciality and location, search the yellow pages online

Last updated
25 October 2017

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