Skip links and keyboard navigation

Queensland Government site header

Employers obligations

Employers required to appoint a coordinator

Employers who pay annual wages of more than $7,124,520 (5200 times QOTE) for the preceding financial year, or are in a high risk industry with wages of more than $3,562,260 (2600 times QOTE), must appoint a rehabilitation and return to work coordinator (RRTWC).

The thresholds of $7,124,520 and $3,562,260 have been lifted from the previous levels of $7,049,000 and $2,146,000 respectively.

For high risk industries this requirement equals approximately 50 workers earning average ordinary time wages, and in other industries approximately 100 workers earning average ordinary times wages.

The appointment process for a coordinator

Recent changes to legislation mean that RRTWC no longer need to be registered to carry out their roles. In addition, RRTWCs no longer need to renew their current certificates to continue working in their roles.

It is now the responsibility of employers to ascertain that a RRTWC is "appropriately qualified" to carry out the rehabilitation and return to work functions in their workplace.

"Appropriately qualified" means:

a person has the qualifications, experience or standing appropriate to perform the function or exercise the powers of a rehabilitation and return to work coordinator.

The functions of a RRTWC include:

  • compile and investigate initial injury notification information
  • facilitate and lead the early communication with an injured worker to clarify the nature and severity of the worker's injury
  • develop the suitable duties program component of a rehabilitation and return to work plan (if required) in consultation with the worker, the worker's employer and treating medical practitioner
  • coordinate the worker's return to work
  • monitor and ensure the work plan is consistent with the current medical certificate or report for the worker's injury
  • liaise with any person engaged by the employer to help in the worker's rehabilitation and return to work
  • liaise with the insurer about the worker's progress and indicate, as early as possible, and if any assistance or intervention is required
  • educate workers and management about workplace rehabilitation.

Employer's obligation to have workplace rehabilitation policy and procedures 2014–15

An employer is required to appoint a RRTWC if the annual wages for the preceding financial year of the employer is more than $7,124,520.

An employer is required to appoint a RRTWC if the employer is in a 'high risk' industry and the annual wages for the preceding financial year of the employer is more than $3,562,260.

An employer that is required to appoint a rehabilitation and return to work coordinator must also have workplace rehabilitation policy and procedures.

The rehabilitation policy and procedures must be reviewed internally at least every 3 years.

Employers have six months, from the date they are required to appoint a rehabilitation and return to work coordinator to develop and implement their workplace rehabilitation policy and procedures.

Template workplace rehabilitation policy and procedures (PDF, 11905.45 KB) are available to assist employers develop policy and procedures that are relevant to their workplace.

There is no requirement for employers to notify the Regulator that the employer has the workplace policies and procedures or that they have been reviewed.

Last updated
15 February 2016

Improve your business with our eTools

eTools are easy to use and can be accessed on any device or browser.

Read more...

eTools

North Queensland Injury Prevention and Return to Work Conference

The conference is back in 2018 with a new line-up of expert speakers addressing the needs of those on the frontline of safety, rehabilitation and return to work. Register now!

Read more...

North Queensland Injury Prevention and Return to Work Conference