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Worker FAQs

  • How do I lodge a review?
  • What is the timeframe for applying for a review?
    • Within three months of receiving your insurer's notice if the notice doesn't state the reasons, you have 20 days to ask your insurer for their reasons. Find out more regarding the review process.
  • Can I appeal a review decision?
    • Yes, if you are unhappy with the Workers' Compensation Regulator's review decision on a statutory claim, you can appeal to the Queensland Industrial Relations Commission (or the Industrial Magistrates Court for decisions on an employer's premium) within 20 business days of receiving our decision. For more information on appealing a review decision see our step by step guide.
  • How do I lodge an appeal?
    • File your written Notice of Appeal with the Industrial Registry of the Queensland Industrial Relations Commission in Brisbane (or in relation to premium decisions, with the Industrial Magistrates Court nearest your place of business or at a Court agreed with the Workers' Compensation Regulator)—send a copy within 10 days of filing. For more information on appealing a review decision see our step by step guide.
  • Why have I been referred to a medical assessment tribunal?
    • There are a few possible reasons – for example there may be differing medical opinions about your injury, or questions about whether there is an ongoing incapacity. It could be that the degree of permanent impairment from your injury needs to be assessed. Ask your insurer to explain it to you if you're not sure why you've been referred.
  • How does workplace rehabilitation work?
    • It's about helping you keep your valuable work skills so you can go back to the job you had before you were injured or another suitable job. Workplace rehabilitation can involve a suitable duties program, on-the-job training for new job skills and special help if you are severely injured.
  • How do I lodge a workers' compensation claim?
    • To lodge a workers' compensation claim you will need to contact your employer's insurer, which in most cases will be WorkCover Queensland.Call 1300 362 128 or lodge your claim online.
    • If your employer is self-insured, contact your employer's workers' compensation unit.
Last updated
29 September 2017

There's nothing like getting back for getting better

Workers who get back to safe work as soon as possible recover more quickly than those who wait until they are fully recovered.

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There's nothing like getting back for getting better

There's nothing like getting back for getting better

Workers who get back to safe work as soon as possible recover more quickly than those who wait until they are fully recovered.

Read more...

There's nothing like getting back for getting better