Psychological or psychiatric injuries

Support services

If you need urgent help, click the Get support button to access contact information for relevant third-party support services.

  • Mental Health support
  • Financial hardship
  • Victim of Crime
  • MATES in Construction

Alternatively, call WorkCover Queensland on 1300 362 128 for information and assistance.

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What is a work-related injury?

A work-related psychological or psychiatric injury can significantly affect a worker’s life, both at home and at work. It can also affect the workplace generally.

When making a decision on a psychological or psychiatric injury, WorkCover will apply the eligibility criteria required under the Workers' Compensation and Rehabilitation Act 2003.

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How WorkCover decides a claim

WorkCover will explain its approach to ensure all parties have a clear understanding of what to expect and what will be required to make a determination on the claim.

WorkCover aims to make a determination as quickly as possible while taking all of the relevant information into consideration.

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Make a claim

You can make a claim for workers' compensation online or over the phone.

This can be a difficult time and unfamiliar process. If you have difficulty with the process, you can contact us on 1300 362 128 for assistance.

Make a claim for workers' compensation

FAQ for workers

WorkCover has developed the following frequently asked questions to support workers in understanding our approach to determining a psychological or psychiatric injury claim and to assist in supplying information to support their claim.

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FAQ for employers

WorkCover has developed the following frequently asked questions to support employers in understanding our approach to determining a psychological or psychiatric injury claim and to assist in supplying information to support their worker's claim.

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