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Learn more about the Worker Assist app

Use Worker Assist to track your claim on-the-go. Anytime, anywhere. It's been designed for Queensland injured workers and gives transparent access to the most important information about your claim.

Getting started is easy

Download the app, register for Worker Assist, set up a secure 4-digit PIN and start tracking your claim straight away.

It’s that simple.

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Worker Assist Welcome Screen
worker assist home 

Stay up-to-date

Get real time alerts about your claim straight to your phone.

We'll let you know when we're missing details or if we need your tax file number, so you can focus on recovery. Easy to action, you can click through right from your home screen.

You can also update your personal details, bank details, TFN and notification preferences all from within the app.

Track your payments

Find out when your next payment will be and see details about your last payment.

Submit your expenses and receipts or upload a work capacity certificate simply by taking a photo from your phone.

Track your reimbursements, from upload all the way through to payment.

worker assist payments
worker assist appointments

Keep track of appointments

View past and upcoming medical appointments with itinerary and integrated maps, so you’ll always know when and where your appointments are.

Notifications from your smartphone will let you know when you have an upcoming appointment. You can also give feedback about your appointment from within the app.

Get in touch

Send a direct message to your claim contact or give them a call with a single tap, all through 'contact'. You can also view our frequently asked questions to find the answers you need.

Request a copy of your claim, send us your work capacity certificate and much more.

Worker Assist messaging

Watch the video about Worker Assist

Download the app today

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Have feedback about Worker Assist or any of our online services?

We'd love to hear your thoughts and suggestions on how we can improve it for you. Contact us through our feedback form.

Last updated
27 April 2018

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Are your contact details up to date?

Make sure you are receiving information related to your WorkCover policy. Review your contact details online by logging into WorkCover Connect. Once logged in, select 'Contact > Change premium contact details' from the menu, and update if required.