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Provider Connect resources

Provider Connect Resources

Here you'll find tips on how to get the most out of Provider Connect.

Here at WorkCover we are passionate about delivering great digital services. If you have feedback about Provider Connect or these resources, get in touch with your relationship manager or email digitalsolutions@workcoverqld.com.au.

FAQs

Click here to read our frequently asked questions.

Video guides

 

Provider Connect home page

Provider Connect enables you to do your billing online, view invoices and remittances, check for a billing status, and more.

Click here to watch the video.

 

How to create an invoice

Invoice creation in Provider Connect validates units, practitioners, and claim numbers upfront so you’re paid faster.

Click here to watch the video.

 

How to search for an invoice

Searching for an invoice gives you more detail so you don't have to call to understand if it has been processed and paid.

Click here to watch the video.

 

How to update your bank details

You can update your bank details through Provider Connect without having to call us.

Click here to watch the video.

 

How to use our claim billing search

Claim billing search gives you more information so you know when and what you can treat without having to call.

Click here to watch the video.

 

How to search, add or remove practitioners

You can maintain a list of your practitioners to make invoice creation easier.

Click here to watch the video.

 

How to complete referrals

You can complete referrals quickly and and see at a glance your current, new and completed referrals.

Click here to watch the video.

 

How to search and download remittance data

Reconciliation is easy with enhanced remittance search and download features.

Click here to watch the video.

Last updated
16 March 2020

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