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Early invoicing ensures prompt payment

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If you’re a WorkCover Queensland medical or allied health provider, you must send accounts for treatment within two months from the date of service to ensure you get paid.

It is your responsibility, as a provider, to submit your invoices within the timeframe. It’s also your responsibility to follow up on any outstanding accounts within this two month timeframe.

Unfortunately, if an invoice is submitted outside of the two month cut-off, payment may be refused.

We have a couple of options which can help you to receive payment much faster than if you were to upload, fax or post invoices to us, as well as track all invoices that you have submitted to us.

Our online portal guide has easy step by step instructions on how to create an invoice online. Alternatively, providers that submit a high volume of invoices may prefer to utilise our B2B services, which are available to a number of approved practice management vendors.

More information can be found under our electronic invoicing initiative. If you have any questions, please contact your Relationship Manager or call us on 1300 362 128.

Last updated
29 May 2017